Guests
All properties in Playa del Carmen, Quintana Roo, Mexico

Hotel Plaza Playa

3-star hotel, convenient to Quinta Avenida

  • Free WiFi and free parking
From
Rs3,019

Image gallery

  • Reception
  • Reception
  • Standard Triple Room - Bathroom
  • Exterior detail
  • Reception
Reception. Image 1 of 20.
1 / 20Reception
Calle 20 entre 25 y 30, Playa del Carmen, 77710, QROO, Mexico
8.6.Fabulous.
  • A lovely stay as always. Simple, clean and close to everything. Staff is very kind and…

    Aug 23, 2021

  • Very clean, the staff who work all very friendly, Negative: the elevator does not work,…

    Jun 19, 2021

See all 38 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Shopping
Dining options
Convenient
  • Free WiFi
  • Free parking
  • Air Conditioning

Property highlights

Main amenities

  • 34 guestrooms
  • Daily housekeeping
  • Near the beach
  • 24-hour front desk
  • Air conditioning
  • Front desk safe

For families

  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Elevator
  • Minibar
  • Cable TV service

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 11 min walk
  • Mamitas Beach Club - 13 min walk
  • Playa del Carmen Maritime Terminal - 21 min walk
  • Plaza Las Americas - 33 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Triple Room
  • Family Room

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 11 min walk
  • Mamitas Beach Club - 13 min walk
  • Playa del Carmen Maritime Terminal - 21 min walk
  • Plaza Las Americas - 33 min walk
  • Playacar Golf Club - 44 min walk
  • Quinta Alegría Shopping Mall - 8 min walk
  • Nuestra Senora del Carmen Catholic Church - 8 min walk
  • Mario Villanueva Stadium Madrid - 9 min walk
  • Central Square - 10 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
map
See on map
Calle 20 entre 25 y 30, Playa del Carmen, 77710, QROO, Mexico

At a glance

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Premium bedding

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, debit cards and cash.

Also known as

  • Hotel Plaza Playa
  • Hotel Plaza Playa Playa del Carmen
  • Hotel Plaza Playa Hotel Playa del Carmen
  • Hotel Plaza Playa Riviera Maya/Playa Del Carmen, Mexico
  • Hotel Plaza Playa Playa del Carmen
  • Plaza Playa Playa del Carmen
  • Plaza Playa
  • Hotel Plaza Playa Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Plaza Playa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 2 AM. Check-out time is noon.
  • Yes. Nearby restaurants include Choux Choux (3-min walk), PapaCharly (4-min walk), and Bella Italia Pizzeria (5-min walk).
8.6.Fabulous.
  • 10.0.Exceptional

    Everything worked. Lots of hot water and pressure. Staff was very nice. beds are comfy. Simple but nice

    1 night business trip, May 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great price and friendly staff. The room was simple and clean.

    Brad, 2 night romance trip, Jun 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This room was a great deal for the $30US a night!! I'd stay here again. Clean, location was close to 5th Ave and the beach. The room also had a mini fridge. The bed was firm but not uncomfortable. The pillows were too thin and firm for me. There is a grocery store warehouse across the street so there is some delivery truck noise in the early AM hours.

    2 night family trip, Feb 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Close to shopping and great restaurants! Extremely friendly and accommodating staff!

    1 night trip, Sep 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Weary traveler finds comfortable accommodations p

    The staff was very friendly and helpful. The room was clean and modern and decor. The hotel was in the middle of businesses, however there were several restaurants to choose from.

    Barbara, 3 night trip, Jun 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    I’ll be back.

    Awesome little new hotel. Just a couple blocks from 5ta Avenida. Super clean! Staff was friendly and helpful. And the price was super cheap.

    Rafael, 1 night family trip, Apr 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location is good staff are nice close to many good restaurants and supermarket

    2 night trip, Feb 7, 2019

    Verified Expedia guest review

  • 8.0.Very good

    .

    Met expectations

    Donald, 1 night romance trip, Jan 17, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    This place is a bit over-priced. the condition is tolerable but only with very basic accommodations, facilities are old and sometimes crappy. staff were OK, but very slow processing requests, which is actually common in this country. the hotel is next to some warehouse facility and very noisy in the evening. It's quite far from shopping street. overall, not recommended.

    1 night trip, Jan 2, 2019

    Verified Expedia guest review

  • 6.0.Good

    This place is a bit over-priced. the condition is tolerable, but very old and sometimes crappy. the room only has very basic accommodations and nothing fancy at all.

    1 night trip, Jan 1, 2019

    Verified Expedia guest review

See all 38 reviews