Photo gallery for HOTEL QALASAYA

Primary image
32-inch flat-screen TV with cable channels, TV
32-inch flat-screen TV with cable channels, TV
In-room safe, free WiFi, bed sheets
32-inch flat-screen TV with cable channels, TV



3.5 star property
City-center hotel, steps from Puno Plaza de Armas

8.0/10 Very good

41 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Lounge area
  • 24/7 front desk
The price is ₹48
Price available on 16/08/2022
Jr Grau 240, Puno, PUNO, 0051
Main amenities
  • Daily housekeeping
  • Room service
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Living room
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Puno
  • Lake Titicaca - 10 min drive

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 71 min drive
  • Puno Station - 8 min walk

About this property


Located near a train station, HOTEL QALASAYA is a great choice for a stay in Puno. Free perks include WiFi, self parking, and buffet breakfast daily between 6:00 AM and 9 AM. Fellow travelers like the helpful staff and location.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms
  • Arranged over 11 floors


  • Check-in time from 1:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9 AM
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available.

Enhanced food service safety measures are in place.


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Hotel Qalasaya
Hotel Qalasaya Puno
Qalasaya Puno
Hotel Qalasaya by DOT Tradition
Hotel Qalasaya by Prima Collection

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Great option in Puno
Great hotel, located very close to the main plaza in Puno. Lots of shops and restaurants close by. The rooms are very nice and quite spacious. Breakfast is very good and the restaurant on the 10th floor provides nice views of the city and Lake Titicaca. Staff are very friendly and helpful.
Rebecca, 3-night trip
Verified guest review

4/10 Fair

Experiencia desagradable.
No fue nada agradable. Para empezar no estaba abierto cuando llegamos, estuvimos tocando el timbre por casi 10 minutos. Para poder tomar un baño, tuve que esperar en el baño más de 15 minutos con el agua corriendo esperando a que saliera agua caliente. Hablé a recepción para preguntar y no me contestaron mi llamada. Unos minutos después me regresaron la llamada y me dijeron que tenía que esperar de 25 a 30 minutos corriendo el agua para que saliera caliente.
Lourdes Ivalanny, 1-night family trip
Verified guest review

8/10 Very good

Great room (big and amazingly comfortable bed!)and service overall... the breakfast was the only downside (not ready on time and really poor choice).
1-night trip
Verified guest review

10/10 Exceptional

Fa tastic hotel. Great staff who were very helpful. Great breakfast. A short walk into town and about 10 minutes from Lake Titicaca. Highly recommended and fantastic value.
keith, 1-night romance trip
Verified guest review

6/10 Good

Not a 4* hotel, not even a solid 3*
Run-down and tired rooms and interior, poor views unless you are at the very top floor and facing Titicacaca. Poor breakfast and unremarkable service.
Alexey, 1-night trip
Verified guest review

6/10 Good

good location but didn't have a great experience
The hotel was in a fantastic location. There is an amazing view from the top floor at sun rise. When I arrived, the staff could not find my reservation. They ended up giving me a room with two single rooms rather than a queen bed. The worst of all, I got stuck in the lift between two floors in the basement for 10 mins. The hotel offered me a suite for the following night at 50% of a standard room rate.
1-night romance trip
Verified guest review

8/10 Very good

Well located but over priced
Location is good for festival, but the room, breakfast and service all below what you'd expect at this price
Matthew, 7-night trip
Verified guest review

8/10 Very good

Convenient location and helpful staffs.
We booked two rooms and stayed for two nights. Overall experience was good and I would recommend this place. The good: Location is super convenient. Restaurants, shopping area, Plaza de Armas, all within walking distance. Staffs were very helpful. They don't all speak English, but they try everything they can to help and were super patient with my broken Spanish and communicatibg with me through Google translate. Not so good: We stayed at the rooms on 9th floor (with a view overlooking Lake Titicaca, which is super nice), the internet connection wasn't working most of the time. We had to reconnect every 5 mins or so, and the signal wasn't very good even when we were connected. We were there in mid Dec, and the locals were doing some pre-celebration for a festival in Feb, so there was a 3 Day parade over the weekend and the street was filled with people, music. I found it fun to watch but the friends travelling with us said the noise made it hard for them to fall asleep at night.
Yajie, 2-night family trip
Verified guest review

10/10 Exceptional

Comfortabke hotel that is centrally located to the historic center. Staff were very friendly and helpful.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely spacious room, quiet, warm and comfortable. Great panoramic views from the restaurant.
Robert, 1-night romance trip
Verified guest review