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SureStay Plus Hotel by Best Western Buckhannon

Photo gallery for SureStay Plus Hotel by Best Western Buckhannon

Exterior
Premium bedding, desk, laptop workspace, iron/ironing board
Property amenity
Lobby
Combined shower/tub, free toiletries, hair dryer, towels

Overview of SureStay Plus Hotel by Best Western Buckhannon

SureStay Plus Hotel by Best Western Buckhannon

2.5 star property
No-frills hotel in Buckhannon
8.6 out of 10 Fabulous
8.6/10 Fabulous

455 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
Map
2 North Ridge Drive, Buckhannon, WV, 26201
Main amenities
  • Daily housekeeping
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Water dispenser
  • Self-serve laundry
  • Meeting room
  • Luggage storage
For families
  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

Getting around

  • Elkins, WV (EKN-Randolph County) - 35 min drive
  • Clarksburg, WV (CKB-North Central West Virginia) - 41 min drive

Restaurants

  • McDonald's - 3 min drive
  • Whistle Stop Cafe - 17 min walk
  • Huddle House - 3 min drive
  • Stone Tower Brews - 19 min walk
  • Buffalo Wild Wings - 2 min walk

About this property

SureStay Plus Hotel by Best Western Buckhannon

SureStay Plus Hotel by Best Western Buckhannon is a great choice for a stay in Buckhannon. Free perks include continental breakfast, WiFi, and self parking. The helpful staff and nice bathrooms get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.

At a glance

Hotel size

  • 63 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 1:30 AM
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Discount at nearby fitness center

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Water dispenser

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Alarm clock
  • Premium bedding
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Pets are allowed for an extra charge of USD 25.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.

Also known as

Microtel Inn Wyndham Buckhannon
Microtel Inn Wyndham Hotel Buckhannon
Microtel Inn Wyndham Buckhannon Hotel
Microtel Inn Suites by Wyndham Buckhannon
Microtel Wyndham Buckhannon
Surestay Plus By Buckhannon
Microtel Inn Suites by Wyndham Buckhannon
SureStay Plus Hotel by Best Western Buckhannon Hotel
SureStay Plus Hotel by Best Western Buckhannon Buckhannon
SureStay Plus Hotel by Best Western Buckhannon Hotel Buckhannon

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at SureStay Plus Hotel by Best Western Buckhannon?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at SureStay Plus Hotel by Best Western Buckhannon?
Yes, dogs are welcome. There's a charge of USD 25.00 per pet, per night.
Is parking offered on site at SureStay Plus Hotel by Best Western Buckhannon?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Buckhannon?
You can check in from 3:00 PM - 1:30 AM. Check-out time is 11 AM.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

7.9/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Fair

Disappointing Service
Facilities were adequate and as expected. We were there on Saturday night over Memorial Day weekend and arrived around 8pm or so. We had two rooms, one room was not available until 830pm or so and the other was not ready until 10pm. The single housekeeper was working as hard and as fast as she could (literally sweating), but for whatever reason the rooms were not ready even at the late hour. I'm not sure the situation that caused this, whether it was staffing call outs or no shows, but it did make for an unpleasant arrival and checkin. The front desk staff were clearly flustered, but made no efforts to offer anything other than we understand your frustration apologies. Hopefully this was a unique situation that gets addressed and corrected in the future.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean place. Friendly staff
nicole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible management
I am appalled by the lack of responsibility here. We checked in at 7:30pm only to be told that they didn’t have a clean room ready for us and were told to wait 15 minutes. 15 minutes was really an hour and a half which caused us to miss our dinner reservation. The concierge said she was cleaning our room and she was almost done…only to say that they were going to clean a room upstairs for us. After waiting 90 minutes for our room, they tried to get us to book a single room instead of the double I paid for. Was this room not cleaned an hour ago?? Then we were told our room was cleaned and they ended up giving us the room that was cleaned over an hour ago…so why did they make us wait the extra 30 minutes for some other room?? This was absolutely horrible and I will never stay here again. Not to mention, this was 7:30pm!!! No excuses! They had a line out the door with other checkins. They were not prepared at all and did not give any sort of complimentary beverage or discount for our long wait.
Kellie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Pet Friendly property
Great pet friendly property. Great staff. Clean lobby and good basic breakfast. Mattress will probably need to be switched out soon. Overall a great stay!
Tara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Quiet place at a decent price
This hotel was close to everything and nice and quiet
James, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Good place to stay convenient and quiet
The place was nice but the bed could have been firmer . The breakfast was good but missed the bacon and sausage and hardboiled eggs
James, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Staff helpful and room clean and updated
Dawn, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay was great!
Mildred, 1-night romance trip
Verified Expedia guest review