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Royal Maxim Palace Kempinski Cairo

Photo gallery for Royal Maxim Palace Kempinski Cairo

Exterior
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
View from room

Overview of Royal Maxim Palace Kempinski Cairo

VIP Access

Royal Maxim Palace Kempinski Cairo

5.0 star property
Luxury hotel in New Cairo with 8 restaurants and spa

8.2/10 Very good

182 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Eastern Ring Road, First Settlement, New Cairo, 11477

Room options

About this area

What's nearby

  • Tahrir Square - 20 min drive
  • Egyptian Museum - 21 min drive
  • Giza Pyramid Complex - 45 min drive

Getting around

  • Cairo Intl. Airport (CAI) - 19 min drive
  • Cairo Rames Station - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Bab Al Qasr - 3 min walk
  • Lucca - 3 min walk
  • Citron Restaurant - 4 min drive
  • Cortigiano - 4 min drive
  • Chinoix Restaurant - 4 min drive

About this property

Royal Maxim Palace Kempinski Cairo

A great choice for a stay in New Cairo, Royal Maxim Palace Kempinski Cairo features a free kids' club and offers an airport shuttle (available 24 hours) for USD 25 per person. Guests can visit the spa to be pampered with massages, body wraps, or facials, and The State, one of 8 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. The pool and airport proximity get good marks from fellow travelers.

Languages

Arabic, English, French, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 245 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 8 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Shopping

Working away

  • Conference center (43056 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • English
  • French
  • German
  • Russian

Room amenities

Be entertained

  • LED television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Resense Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The State - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Lucca - Overlooking the pool, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Bab Al Qasr - This restaurant specializes in Middle Eastern cuisine and serves dinner only.
Yana - This fine-dining restaurant specializes in Thai cuisine and serves dinner only.
Romanov - This steakhouse specializes in Eastern European cuisine. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18–35 for adults, and USD 9–17.5 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per person (one-way)

Renovations and closures

The following facilities or services will be unavailable from January 9 2023 to January 28 2023 (dates subject to change):
  • One of the swimming pools

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 43.51 per day

Parking

  • Valet parking costs USD 5 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>This property uses eco-friendly cleaning products. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards, debit cards and cash.</p>
Outside food is not permitted on the premises.
Children under 21 years old are allowed in the heated indoor pool from 9 AM to noon and must be accompanied by an adult.

Also known as

Royal Maxim Palace Kempinski Cairo Hotel New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Hotel
Royal Maxim Palace Kempinski
Hotel Royal Maxim Palace Kempinski Cairo New Cairo
New Cairo Royal Maxim Palace Kempinski Cairo Hotel
Hotel Royal Maxim Palace Kempinski Cairo
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Palace Kempinski Cairo Hotel New Cairo

Frequently asked questions

Does Royal Maxim Palace Kempinski Cairo offer free cancellation for a full refund?
Yes, Royal Maxim Palace Kempinski Cairo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Royal Maxim Palace Kempinski Cairo?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at Royal Maxim Palace Kempinski Cairo on 9 February 2023 start from ₹14,886, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Royal Maxim Palace Kempinski Cairo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royal Maxim Palace Kempinski Cairo?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. One of the pools will be unavailable from January 9 2023 to January 28 2023 (dates subject to change).
Are pets allowed at Royal Maxim Palace Kempinski Cairo?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Royal Maxim Palace Kempinski Cairo?
Yes. Valet parking costs USD 5 per night.
Is airport shuttle service offered by Royal Maxim Palace Kempinski Cairo?
Yes, an airport shuttle is available. The charge is USD 25 per person one-way.
What are the check-in and check-out times at Royal Maxim Palace Kempinski Cairo?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out is available.
What is there to do at Royal Maxim Palace Kempinski Cairo and nearby?
Royal Maxim Palace Kempinski Cairo has a spa and an outdoor pool, as well as a 24-hour health club.
Are there restaurants at or near Royal Maxim Palace Kempinski Cairo?
Yes, there are 8 onsite restaurants, featuring alfresco dining, international cuisine, and pool views. Nearby restaurants include Citron Restaurant (2.5 mi), Chinoix Restaurant (2.7 mi), and Buffalo Burger (5.7 mi).

Reviews

8.2

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Shrook, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is gorgeous! Very friendly staff. Very comfortable clean room . Wael from house keeping mad sure the room was clean and packed with all the supplies we need . I love Egypt and it’s people. Very unique taste of life.
Verified Expedia guest review

10/10 Exceptional

Great hotel and great staff amazing and we appreciate the hospitality!
Ahmed, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

clean qiut friendly
hesham, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was perfect ❤️
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Solo nights
It was nice
2-night trip
Verified Hotels.com guest review

6/10 Good

Staff are super um experienced, bad customer service in the dinning experience, you have to wait for the waiters for long and the order is always missing something
Mohannad, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Yousef, 1-night trip
Verified Expedia guest review

6/10 Good

The hotel didn’t recognize my Expedia gold status and didn’t give me any benefit! They confirmed the room availability for upgrade but refused to give it to me! Very disappointing. The reception staff needs more training!
Serene, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

nice place
Walid, 2-night family trip
Verified Expedia guest review