Hotel Riu Palace Oasis

Photo gallery for Hotel Riu Palace Oasis

Primary image
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Terrace/patio

Overview of Hotel Riu Palace Oasis

Hotel Riu Palace Oasis

5.0 star property
5-star beach hotel with spa, near Maspalomas Beach

9.0/10 Superb

503 verified Hotels.com guest reviews

Guests rated location

  • Shopping51 positive mentions
  • Walkable43 positive mentions
  • Convenient40 positive mentions
  • Dining options37 positive mentions
  • Safe36 positive mentions

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Plaza de las Palmeras 2, Maspalomas, San Bartolome de Tirajana, Gran Canaria, 35106
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness center
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Children's pool
  • Babysitting
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Maspalomas Beach - 3 min walk
  • Maspalomas Dunes - 5 min walk
  • Maspalomas Lighthouse - 7 min walk
  • Meloneras Beach - 21 min walk
  • Maspalomas Golf Course - 24 min walk
  • Holiday World Maspalomas - 5 min drive
  • Maspalomas Botanical Garden - 6 min drive
  • Yumbo Shopping Center - 8 min drive
  • Playa de las Mujeres - 8 min drive
  • CITA Shopping Center - 14 min drive
  • English Beach - 15 min drive

Getting around

  • Gran Canaria Airport (LPA) - 49 min drive

About this property

Hotel Riu Palace Oasis

At Hotel Riu Palace Oasis, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Maspalomas Lighthouse. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Promenade, one of 3 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a free kid's club, and a fitness center. The helpful staff and restaurant get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 415 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Concerts/live shows
  • Beach access
  • Bicycle rentals nearby
  • Surfing/boogie boarding nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Steam room

Accessibility

  • Elevator

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Body Love. Services include massages. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Promenade - This buffet restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Botánico - This theme restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Krystal - This theme restaurant specializes in fusion cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Towels fee: EUR 6.70 per accommodation, per stay

Optional extras

  • Safes in guestrooms can be used for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 16 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Riu Palace Oasis
Riu Palace Oasis All Inclusive San Bartolome de Tirajana
Hotel Riu Palace Oasis All Inclusive San Bartolome de Tirajana
Hotel Riu Palace Oasis All Inclusive
Riu Palace Oasis All Inclusive
Hotel Riu Palace Oasis San Bartolome de Tirajana
Riu Palace Oasis San Bartolome de Tirajana
Riu Palace Oasis
Hotel Riu Palace Oasis Hotel
Hotel Riu Palace Oasis San Bartolome de Tirajana
Hotel Riu Palace Oasis Hotel San Bartolome de Tirajana

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

8.7/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Have enjoyed staying here on quite a few occasions Good for the beach access and near to bus terminal snd cab rank The Hotel is just excellent
Christopher, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

We have just returned after a 5 night stay at this lovely resort. We had a sea view room , theres a mini bar in the room, kettle with tea/ coffee. The bed was so comfortable! The pillows take a bit of getting used to but very comfortable. Room is cleaned everyday ...and tidied :). All staff wear masks. The only drawback is they dont clean the balcony area but im sure they would if you asked them. There are 3 restaurants - 2 a la carte and 1 buffet. The food in the buffet is so plentiful and delicious, in the evening there is- one cooked meat section, one fish section, japenese section. Breakfast was a wow factor too, so much to choose from - wide range of cereals, pastries, cold meats, salmon, scrambled eggs, fried eggs, poached eggs, omelettes , bottles of cava, fresh fruit, desserts, yoghurts. The hotel is clean and kept clean throughout the day. There are 3 pools and a baby pool. Plenty of sunbeds to choose from and pool service The gardens are beautiful and romantic to walk around, theres a little lake and waterfall. The staff are so friendly and so helpful, they would do anything to make sure you had a wonderful stay. Entertainment at the end of the night was ok but tailored for a mature crowd, but a good evening still. Location is perfect, beach access and a strip of restaurants. Youre a few mins walk to the dunes. Note that the beach is nudist. We hired a car, simple to do there , stress free. Perfect hotel in every way!
Steven, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Massy, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great food, very clean and brilliant for beach access
Peter, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Wei, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel...
Elizabeth, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Third Riu I’ve stayed in on the island this month
Place is ok couple of things coffee from coffee machine is not the best, no iron available at all, wine from taps is poor. Good things- rooms are clean food is good staff are friendly
Anthony, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

👍
A true 5 star hotel 👍
Vegard, 2-night trip
Verified Hotels.com guest review