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Casa Gangotena

Photo gallery for Casa Gangotena

Cleanliness standards
Terrace/patio
Front of property
Premium bedding, in-room safe, individually decorated
Breakfast, lunch, dinner served; international cuisine

Overview of Casa Gangotena

VIP Access

Casa Gangotena

4.5 star property
Luxury hotel in Quito Historic Center with spa and restaurant
9.6 out of 10 Exceptional
9.6/10 Exceptional

64 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Calle Bolívar OE 6-41 & Cuenca, Quito, Pichincha
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 24-hour room service
  • Business center
  • Area shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Front-desk safe
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Quito Historic Center
  • Parque La Carolina - 8 min drive
  • Atahualpa Olympic Stadium - 10 min drive
  • Quicentro Sur Mall - 11 min drive
  • Quicentro Shopping - 11 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 38 min drive
  • Area shuttle (surcharge)

Restaurants

  • San Ignacio Restaurant - 3 min walk
  • Dulceria Colonial - 6 min walk
  • Leña Quiteña - 7 min walk
  • Cafeteria Modelo - 3 min walk
  • Gus - 4 min walk
Map

About this property

Casa Gangotena

Casa Gangotena puts you 5.6 mi (9 km) from Quicentro Sur Mall. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a bar/lounge, a terrace, and a garden. Fellow travelers say good things about the helpful staff and WiFi.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), CovidClean (Safehotels - global expert), and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite garage

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas (fines apply)
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 5:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Full-service spa
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic water bottles

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Children's slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving features in guestrooms
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Well. Services include massages. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Casa Gangotena is listed in the 2012 Condé Nast Traveler Hot List.
The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 83.64 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (CDC)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Casa Gangotena
Casa Gangotena Hotel
Casa Gangotena Hotel Quito
Casa Gangotena Quito
Casa Gangotena Hotel
Casa Gangotena Quito
Casa Gangotena Hotel Quito

Frequently asked questions

Does Casa Gangotena offer free cancellation for a full refund?
Yes, Casa Gangotena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casa Gangotena?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Casa Gangotena?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa Gangotena?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Casa Gangotena?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Casa Gangotena and nearby?
Casa Gangotena has a spa and a garden.
Are there restaurants at or near Casa Gangotena?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Casa Gangotena like?
Casa Gangotena is in Quito Historic Center, a short 1-minute walk from San Francisco Church and 4 minutes' walk from Calle La Ronda. Travelers love the hotel's prime location.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.7/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

8/10 Very good

Guilherme, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

No comment
William, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We were treated like royalty. Room was a bit cold for our liking but there was a portable heater available.
Prudence, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Location.. location.. location..
The hotel location was perfect.. the room was nice and overlooked the San Francisco plaza.. the food was good too.. the staff weren’t so helpful when arrived, but the next day this was changed…
Dr. Nadia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jim, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

I tried to cancel an airport pick up 4 days in advance and was declined. Still had to pay $100.00 for a &30.00 cab ride.
Amy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I have stayed at places all over the world. This Hotel is top of the food chain.you can ask them for anything they find away to get it done. This place on all levels is a 10.
louis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This Hotel is phenomenal. Perfectly located in the heart of Quito historic district. Hotel is fully renovated and staff is very friendly. Food in the restaurant is delicious. Café quiteño experience between 4-6pm at the lobby area is great!
Eduardo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Staff, Room and Food
The stay was incredible! The staff was extremely attentive and helpful. The breakfast and dinner were great, the room was clean and nice and we got a lovey bottle of champagne in our room with a nice card. The garden area in the hotel as well as the roof top view were fantastic.
William, 1-night trip
Verified Hotels.com guest review