Casa Gangotena

Photo gallery for Casa Gangotena

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Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Overview of Casa Gangotena

VIP Access

Casa Gangotena

4.5 star property
Luxury hotel with spa, near El Ejido Park

9.8/10 Exceptional

48 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Bar
Map
Calle Bolívar OE 6-41 & Cuenca, Quito, Pichincha
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 24-hour room service
  • Business center
  • Area shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Front desk safe
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Quito Historic Center
  • El Ejido Park - 28 min walk
  • Calle La Ronda - 1 min drive
  • Catedral Metropolitana de Quito - 1 min drive
  • Santo Domingo Church - 1 min drive
  • San Francisco Church - 1 min drive
  • Carondelet Palace - 2 min drive
  • Independence Square - 5 min drive
  • Church of the Society of Jesus - 5 min drive
  • Yaku Water Museum - 3 min drive
  • El Panecillo - 6 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 38 min drive
  • Area shuttle (surcharge)

About this property

Casa Gangotena

Winner of the Conde Nast Hot List award in 2021, Casa Gangotena promises a premium experience and a great location, just 1.5 mi (2.4 km) from El Ejido Park and 5.6 mi (9 km) from Quicentro Sur Mall. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a bar/lounge, a terrace, and a garden. Fellow travelers say good things about the helpful staff and WiFi.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), CovidClean (Safehotels - global expert), and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite garage

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas (fines apply)
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 5:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Children stay free
  • Children's menu

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Children's slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Casa Gangotena is listed in the 2012 Condé Nast Traveler Hot List and the 2021 Travel + Leisure 500.
The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 83.64 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (CDC)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Casa Gangotena
Casa Gangotena Hotel
Casa Gangotena Hotel Quito
Casa Gangotena Quito
Casa Gangotena Hotel
Casa Gangotena Quito
Casa Gangotena Hotel Quito

Frequently asked questions

Overall score and ratings

9.8

Exceptional

9.9/10

Cleanliness

9.7/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Great Staff, Room and Food
The stay was incredible! The staff was extremely attentive and helpful. The breakfast and dinner were great, the room was clean and nice and we got a lovey bottle of champagne in our room with a nice card. The garden area in the hotel as well as the roof top view were fantastic.
William, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Best place in town
Pascale, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Must stay
Everything about our stay was wonderful! Casa Gangotena used to be a mansion and it is beautiful! The service was top notch. Everyone from valet to front desk to the restaurant was sooo nice and helpful. The food at the restaurant we good as well. I know it’s on the pricier side compared to other hotels but if you are looking for a beautiful place to stay with great service look no further.
Sarah, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Colonial and elegant. Location amazing!! Staff Amazing!! Never said No!!!
Robin, 4-night family trip
Verified Expedia guest review

8/10 Very good

Anh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Renee, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location , great rooms and great service
carlos jose, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property , great location
carlos jose, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Michael A, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Exception customer service!
A lovely, historic hotel, with great food and exceptional customer service. My husband suffered from altitude sickness during our stay in Quito, which forced us to eat every meal at the hotel. The food was varied, high quality and at a reasonable price. My husband required medical care and oxygen treatments all at no cost. The staff was very friendly and responsive to all requests. I am not sure my husband would have received the care he did at another Quito hotel. Five stars all around! Highly recommend with a great location in old town close to everything.
Wendy, 1-night trip
Verified Hotels.com guest review