BENS L'Hotel Palermo

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Outdoor pool
Outdoor pool
Outdoor pool

Overview of BENS L'Hotel Palermo

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BENS L'Hotel Palermo

3.5 star property
Boutique hotel with outdoor pool, near Serrano Square

9.0/10 Superb

391 verified guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Thames 1562, Buenos Aires, Capital Federal, 1414
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Seasonal outdoor pool
  • 24-hour room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Cruise ship terminal shuttle
  • Casino shuttle
  • Shopping center shuttle
  • Ferry terminal shuttle
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Palermo
  • Palermo Soho - 1 min drive
  • Serrano Square - 1 min drive
  • Centenario Park - 11 min drive
  • Japanese Garden - 12 min drive
  • Palace of the Argentine National Congress - 20 min drive
  • Teatro Colon - 22 min drive
  • Plaza San Martin - 23 min drive
  • Florida Street - 23 min drive
  • Obelisco - 22 min drive
  • Galerias Pacifico - 25 min drive

Getting around

  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 23 min drive
  • Ministro Pistarini Intl. Airport (EZE) - 45 min drive
  • Buenos Aires Palermo Station - 18 min walk
  • Buenos Aires Chacarita Station - 22 min walk
  • Buenos Aires February 3 Station - 29 min walk
  • Plaza Italia Station - 15 min walk
  • Palermo Station - 17 min walk
  • R. Scalabrini Ortiz Station - 22 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

About this property

BENS L'Hotel Palermo

BENS L'Hotel Palermo offers an airport shuttle (available 24 hours) for USD 40 per vehicle one-way. Guests can take a dip in the outdoor pool, and free perks include WiFi and continental breakfast daily between 7:00 AM and 10:00 AM. Other highlights at this boutique hotel include a terrace and a garden. Fellow travelers love the helpful staff and breakfast. The property is just a short walk to public transportation: Plaza Italia Station is 15 minutes away.


English, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 23 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Offsite parking within 164 ft (USD 20 per day)
  • Street parking available


  • Airport shuttle on request (available 24 hours)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*


  • Area shuttle*
  • Shopping center shuttle*
  • Casino shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free continental breakfast 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • 1 building/tower
  • Built in 2011
  • Garden
  • Terrace
  • Library
  • Communal living room
  • An outdoor pool


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Grab bar near toilet


  • English
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • First-run movies
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 0.50 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way, maximum occupancy 3)
  • Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge
  • Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per night


  • Parking is available nearby and costs USD 20 per day (164 ft away)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from October to April


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

L'Hotel Hotel Palermo
L'Hotel Palermo
L'Hotel Palermo Hotel
L'Hotel Palermo
BENS L'Hotel Palermo Hotel
BENS L'Hotel Palermo Buenos Aires
BENS L'Hotel Palermo Hotel Buenos Aires

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Amazing staff and beautiful building!
Hidden gem is an apt description! From the moment we walked in, L’Hotel Palermo impressed us with its beautiful courtyard / breakfast area and extremely helpful staff. They enthusiastically helped us with everything from giving recommendations to booking us taxis to getting us coffee and snacks before an early departure. The location is super convenient to Palermo’s lively restaurant / bar / shopping scene. Wouldn’t stay anywhere else in BA!
3-night trip with friends
Verified guest review

6/10 Good

Pasamos una semana y lo que mas nos gusto es el Barrio, muy tranquila la area. Nos hospedamos en una de las habitaciones con vista al jardín que era arriba del area de desayuno y por escaleras. Realmente decepcionados con los muebles del cuarto, ni siquiera había un tachito extra para la basura. Todo muy vintage en las fotos pero al estar ahi todo el mobiliario era viejo y muy usado para ser un hotel boutique.
carlos, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Peter, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing tucked away retreat in the middle of a popular area
Javier, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Great location
The garden area is very cute. The room itself was just okay. Pretty small, and seemed a little old/rundown. The building I was in didn't have an elevator, so I would ask about that if you need one. The location is the best part though. Right in the heart of Palermo. Overall I would say it's a pretty good value
Stephanie, 2-night trip
Verified guest review

8/10 Very good

Good stay.
It is a good place, the attention is very good, every team member was very kind and welcoming. The bed was not super confortable and the bed linen didn’t fit the mattress and it was coming loose and the duvet has never been fluffed, it was lumpy in parts, empty in others. The breakfast is correct, maybe some more fresh options would be great. The location is perfect. The area is very lively but inside the hotel is calm and quiet.
Veronica, 3-night trip
Verified guest review

10/10 Exceptional

Exceptional customer service!
Exceptional customer service! The staff goes beyond the call of duty to ensure your requests whether it be reservations or questions regarding your visit are answered. The hotel is well kept and clean. The courtyard could be updated and made a nice place to relax or sit out in nature. The room I stayed in could be revived with a fresh coat of paint and adding a closet with shelves. The furniture was outdated and took up alot of floor space.
2-night trip
Verified guest review

8/10 Very good

We adored this small friendly hotel in Palermo. It has a cool mix of historic and modern buildings and our room with a balcony overlooking the garden and pool had large windows and was beautiful! Staff, especially Jose, were fantastic! Unfortunately we were there during a heat wave and power went out throughout the city. We spent one difficult night with no AC and tons of mosquitoes. At our request, staff moved us to another BENS property in Recoleta, which was nice but we were sad to lose our adorable room with a view. The situation was handled very well by staff. We thank them for that.
Andrea, 9-night romance trip
Verified Expedia guest review

6/10 Good

Eric, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful haven in Buenos Aires!
We were cordially greeted and treated with hospitality and respect at every opportunity. Beautiful courtyard, delicious breakfast, and a perfectly appointed room. Ben's is in a neighborhood with every service and distraction I could wish for. I would absolutely return!
Katherine, 1-night family trip
Verified guest review