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River Rock Casino Resort

Photo gallery for River Rock Casino Resort

Front of property - evening/night
Indoor pool
Indoor pool
Indoor pool
2 Queen Beds (Hotel Tower- Sky Bridge to Casino) | Living area | 42-inch LCD TV with cable channels, TV, iPod dock

Overview of River Rock Casino Resort

River Rock Casino Resort

4.0 star property
Riverfront resort in Richmond City Centre with 3 restaurants and spa

8.0/10 Very good

1,706 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
8811 River Road, Richmond, BC, V6X 3P8

Room options

About this area

What's nearby

  • In Richmond City Centre
  • Vancouver General Hospital - 20 min drive
  • Granville Island Public Market - 27 min drive
  • University of British Columbia - 21 min drive
  • BC Place Stadium - 27 min drive
  • Granville Street - 26 min drive
  • Rogers Arena - 29 min drive
  • Robson Street - 28 min drive
  • English Bay Beach - 29 min drive
  • Vancouver Waterfront - 30 min drive
  • Canada Place Cruise Ship Terminal - 31 min drive

Getting around

  • Vancouver Intl. Airport (YVR) - 19 min drive
  • Vancouver Harbour Flight Centre (CXH) - 32 min drive
  • Pitt Meadows, BC (YPK) - 50 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 60 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 115 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 139 min drive
  • Vancouver Rocky Mountaineer Station - 17 min drive
  • Vancouver Waterfront Station - 30 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 31 min drive
  • Bridgeport Station - 2 min walk
  • Aberdeen Station - 20 min walk
  • Marine Drive Station - 27 min walk

Restaurants

  • Shibuyatei Japanese Restaurant - 9 min walk
  • Italian Tomato - 9 min walk
  • Shanghai Wonderful Restaurant - 10 min walk
  • Starbucks - 11 min walk
  • Tim Hortons - 13 min walk

About this property

River Rock Casino Resort

Just 3.7 mi (5.9 km) from the airport, River Rock Casino Resort features a casino and a marina. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Curve Restaurant & Lounge, one of 3 restaurants, serves dinner. Other highlights at this upscale resort include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers like the helpful staff and family-friendly amenities. The property is just a short walk from public transportation: Bridgeport Station is just steps away.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and lunch
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 396 units
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Minimum check-in age - 19
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Please note: Tower Rooms are located in the South Tower across from main resort.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (CAD 33.00 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (late night)

Traveling with children

  • Waterslide

Working away

  • Meeting room
  • Conference center (13000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 2005
  • Fitness center
  • An indoor pool
  • Casino
  • Full-service spa
  • Marina
  • Spa tub
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Curve Restaurant & Lounge - This restaurant serves dinner only.
Chopsticks - This restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
The Rock House - This restaurant serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Zios - Onsite restaurant. Open daily.
Starbucks - This café serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of CAD 19.95 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)

Parking

  • Valet parking costs CAD 33.00 per day
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and lunch.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

Frequently asked questions

Does River Rock Casino Resort offer free cancellation for a full refund?
Yes, River Rock Casino Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at River Rock Casino Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at River Rock Casino Resort?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at River Rock Casino Resort?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of CAD 35.00 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at River Rock Casino Resort?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at River Rock Casino Resort?
You can check in starting at 4 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at River Rock Casino Resort?
Yes, there's a casino.
What is there to do at River Rock Casino Resort and nearby?
River Rock Casino Resort has a casino and a spa, as well as a waterslide and a fitness center.
Are there restaurants at or near River Rock Casino Resort?
Yes, there are 3 onsite restaurants, featuring alfresco dining. Nearby restaurants include Shibuyatei Japanese Restaurant (9-min walk), Italian Tomato (9-min walk), and Shanghai Wonderful Restaurant (10-min walk).
What's the area around River Rock Casino Resort like?
River Rock Casino Resort is located on the boardwalk in Richmond City Centre, a short 2-minute walk from Bridgeport Station and 7 minutes' walk from Richmond Night Market. Travelers say this resort is in a good location.

Overall score and ratings

8.0

Very good

8.6/10

Cleanliness

8.3/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

Stay cation
I spent the night with my 2 kids for a quick get away. They loved the pool water slide and hot tub. Room was wonderful but for someone with a bad back I felt my king size bed was a bit too soft. Otherwise everything was great. Just be ware for those with back issues. Maybe they have firm beds if you ask for it?
Ai, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Marlon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lynn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Need more earth friendly options.
Need to have more recycling options.
Lynn, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jenny, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great place , easy to get to and from the airport.
Sam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We had a good stay. The pool was absolutely freezing. So could definitely turn the heat up (or on!). We had a lovely family getaway. Room was comfy and great view. Clean and nice. Loved the lobby christmas decor too. Check in process was friendly and efficent. Check out sadly was disappointing. After it was finally my turn, the person serving me, passed me onto his colleague because a bigger party got his attention. Then his coworker ignored me for a while. Finally I was served, paid my bill and left. However, this felt gross and terrible customer service. My 5yo son even noticed. I will say though everything aside from checkout and pool temperature was great.
Jasmine, 2-night family trip
Verified Hotels.com guest review