Avra Imperial Hotel

Photo gallery for Avra Imperial Hotel

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On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Indoor pool, 4 outdoor pools, open 9:00 AM to 7:00 PM, free cabanas
Indoor pool, 4 outdoor pools, open 9:00 AM to 7:00 PM, free cabanas

Overview of Avra Imperial Hotel

VIP Access

Avra Imperial Hotel

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Orthodox Academy of Crete

9.0/10 Superb

136 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is Rs 304
Price available on 04/07/2022
Map
Kolymvari, Platanias, Crete Island, 73006
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Free beach club on site
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Platanias Beach - 15 min drive
  • Platanias Square - 17 min drive
  • Agia Marina Beach - 19 min drive
  • Port of Kissamos - 19 min drive
  • Kalamaki Beach - 17 min drive
  • Golden Beach - 27 min drive
  • Old Venetian Harbor - 59 min drive
  • Falassarna Beach - 44 min drive
  • Balos Lagoon - 81 min drive
  • Balos Beach - 88 min drive

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 43 min drive

About this property

Avra Imperial Hotel

At Avra Imperial Hotel, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus activities like scuba diving and snorkeling are nearby. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Basilico, one of 5 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a free kid's club, and a poolside bar. The pool and helpful staff get good marks from fellow travelers.

All-inclusive

All-inclusive room rates at Avra Imperial Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Health First (Greece)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
Property requires that all guests receive on-site antigen/rapid COVID-19 testing (EUR 20 per person, per stay)
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up; COVID-19 vaccination record requirement applies to all guests aged 10 and up
This information is provided by our partners.

At a glance

Hotel size

  • 328 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 5 and up; COVID-19 vaccination record requirement applies to all guests aged 10 and up

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 5 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Art supplies
  • Children's books
  • Baby monitor
  • Baby bath
  • Changing table
  • Cabinet locks
  • Corner guards
  • Outlet covers
  • Lifeguard on site

What to do

  • On the beach
  • Free beach club
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Bike shuttle
  • Private winery tours
  • Winery release events
  • Shopping
  • Bicycle tour information
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Motor boating nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Coworking spaces
  • Conference center (21528 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Bike repair services
  • Bike shuttle
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • 4 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Grab bar near toilet

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Room amenities

Be entertained

  • LED television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Local maps
  • Restaurant dining guide

Special features

All-inclusive

All-inclusive room rates at Avra Imperial Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Apivita Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

Basilico - Overlooking the pool and garden, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Blue Dong - Overlooking the pool and garden, this sushi bar specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Al Fresco - This poolside restaurant specializes in Italian cuisine and serves dinner and light fare. A children's menu is available. Reservations are required. Open daily.
Xatheri - Overlooking the pool, this fine-dining restaurant serves breakfast and dinner. Reservations are required. Open daily.
Avra Seaside - This beachfront seafood restaurant specializes in Mediterranean cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night
  • COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 7:00 PM
  • The seasonal pool is open from April to October
  • Guests under 15 years old are not allowed in the health club, fitness facility, or spa tub, while guests under 10 years old are only allowed in the swimming pool with adult supervision
  • Guests under 14 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property requires that all guests receive on-site antigen/rapid COVID-19 testing (EUR 20 per person, per stay).

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 5 and up. COVID-19 vaccination record requirement applies to all guests aged 10 and up.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (3rd party expert - Global)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Avra Beach Imperial
Avra Imperial Beach
Avra Imperial Beach Platanias
Avra Imperial Beach Resort
Avra Imperial Beach Resort Platanias
Avra Imperial Resort
Avra Imperial Hotel Platanias
Avra Imperial Platanias
Avra Imperial
Avra Imperial Hotel Hotel
Avra Imperial Hotel Platanias
Avra Imperial Hotel Hotel Platanias

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

8.7/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

everything you need with a luxurious touch
I stayed one week at the Avra hotel and was greeted upon late check-in with a room upgrade to a pool-view room. The pool is massive, plus the property is situated right on the beach. The staff equipped my room as requested in advance with a crib and baby monitor. It was lovely to have everything ready for me. The room also had a nice bottle of local wine and plate of fruit as well as a tall bottle of water. This hotel was very comfortable, and each member of the the staff were friendly. The hotel is ideal for business, or couples, or families. I was impressed how family-friendly, yet still quiet and peaceful, the property was. Breakfast was wonderful each morning. I had a little time to enjoy the spa, which was delightful. Overall, the hotel is a phenomenal value. I would love to return with my family. The location is quite convenient to the OAC (Orthodox Academy of Crete). One may walk or easily hire a taxi from the front desk. Convenient for my work, I appreciated the stable WIFI and reasonable room service.
Dorothy, 6-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel looks amazing, the rooms are lovely and large,the breakfast buffet is nice and the pool is nice but freezing, you never seem to get used to the temperature. That is all for the positives really. Overall the hotel was quite disappointing despite it being a 5 star hotel. There is no Aircon or an extremely weak Aircon in the lobby and halls of the hotel, when you come inside it's always nice to feel the cold air after being outside in the scorching sun, but you never feel that sensation. The complimentary water "cooler" is either always empty or warm. The evening restaurants are possibly the lowest grade quality food you can get, i would highly recommend you go outside the hotel for dinner, my fiancé found a hair in her food one night also. The Asian restaurant Blue Dong is hand on heart, genuinely the worst take on Chinese/Japanese food I have ever witnessed. Do not be fooled by the fancy decor. I ordered teriyaki salmon that came fully raw inside with a little drizzle of teriyaki sauce on top, and the same for the teriyaki chicken starter. The best food in the hotel is the basic club Sandwich at the pool bar. Ultimately the most disappointing thing is the location. It is so isolated and so far away from the main town of Chania. It's a good 35 minute drive or 60 minute bus ride away, it's located in a small village with pretty much nothing bar a few cafés and little supermarkets, there are a few nice restaurants around the harbour/beach though for the evening!
Mikail, 6-night romance trip
Verified Expedia guest review

6/10 Good

Good
Good but not a 5 star. Food not really the best just ok.
Nadia, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nir, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good, friendly staff, clean wish there was water sports available and some entertainment or music
Rasheed, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

lovely and clean resort
Yosef, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I don’t even want to give a high review for the AVRA because I’m afraid too many people will find out how great it is and we won’t be able to get back in! Rooms were great, ours had a private plunge pool. The main pools are amazing with swim up bars and lots of places to lie in the water. Food was great with lots of options. Walk right onto the beach where there is their own little beach bar with pool. Great for families and couples looking to relax. Village is a little sleepy so no real nightlife after dinner.
2-night romance trip
Verified Expedia guest review

4/10 Fair

No upgrade .... even it says so in the reservation
The reservation included free upgrade. Thr reception claimed that it is hotles offer not theirs so we were not upgraded. The room was smaller than indecated.
Rania, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Highly recommend
High standards and very good service. Super friendly staff. Highly recommend for a romantic trip to Crete
AmirFarrokh, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service! Delivered a birthday cake for my wife on her birthday after they realized from check-in it was her birthday that week (without any prompt from us). Great private pool and spacious deck area. Main pools and child pools very clean. My son (2 years old) loved the daycare staff who spoke several languages including Russian and English which he understands. Great views. We will be back! Breakfast is great! We are out for lunch / dinner and would recommend doing so. When eating at the resort restaurants for those meals it was just ok. We greatly enjoyed eating on the economy for all but one lunch and dinner on a 7 day trip (and much cheaper).
7-night family trip
Verified Orbitz guest review