Best Western Hotel du Mucem

Photo gallery for Best Western Hotel du Mucem

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Comfort Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi
Comfort Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi
Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi
Standard Room, 1 Twin Bed, Non Smoking | Premium bedding, in-room safe, soundproofing, free WiFi

Overview of Best Western Hotel du Mucem

Best Western Hotel du Mucem

3.0 star property
City-center hotel within easy reach of Old Port of Marseille

8.2/10 Very good

306 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
22 Rue Mazenod, Marseille, Bouches-du-Rhone, 13002
Main amenities
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • 24-hour room service
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Concierge services
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Bathtub or shower
  • Premium bedding

Choose dates to view prices

About this area

What's nearby

  • In La Joliette
  • Old Port of Marseille - 1 min walk
  • Grand Port Maritime de Marseille - 8 min drive
  • Velodrome Stadium - 14 min drive
  • Marseille Provence Cruise Terminal - 17 min drive
  • Prado Beach - 20 min drive
  • Calanques National Park - 24 min drive
  • Plan de Campagne - 21 min drive
  • Cassis Beach - 38 min drive

Getting around

  • Marseille - Provence Airport (MRS) - 25 min drive
  • Arenc Euroméditerranée Station - 19 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 20 min walk
  • Marseille Saint Charles Station - 20 min walk
  • Joliette Station - 5 min walk
  • Jules Guesde Station - 11 min walk
  • Colbert Metro Station - 14 min walk

About this property

Best Western Hotel du Mucem

3-star hotel near Old Port of Marseille
Consider a stay at Best Western Hotel du Mucem and take advantage of a shopping mall on site, dry cleaning/laundry services, and a 24-hour business center. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), free newspapers, and a vending machine
  • A 24-hour front desk, a TV in the lobby, and smoke-free premises
  • An elevator, concierge services, and luggage storage
  • Guest reviews speak well of the overall value and location
Room features
All guestrooms at Best Western Hotel du Mucem feature perks such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning. Guest reviews say good things about the quiet, spacious rooms at the property.
Other amenities include:
  • Bathrooms with hydromassage showers and shampoo
  • 40-inch flat-screen TVs with digital channels
  • Highchairs, electric kettles, and heating

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 29 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (up to 18 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 ft (EUR 15 per day); discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping mall on site

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • French

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hydromassage showerhead
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of EUR 14.50 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Parking is available nearby and costs EUR 15 per day (1 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Best Western Hotel Mucem
Best Western Hotel Mucem Marseille
Best Western Mucem
Best Western Mucem Marseille
Best Du Mucem Marseille
Best Western Hotel du Mucem Hotel
Best Western Hotel du Mucem Marseille
Best Western Hotel du Mucem Hotel Marseille

Frequently asked questions

Does Best Western Hotel du Mucem offer free cancellation for a full refund?
Yes, Best Western Hotel du Mucem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Hotel du Mucem?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Best Western Hotel du Mucem on 23 October 2022 start from ₹5,440, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Hotel du Mucem?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Hotel du Mucem?
Yes, pets are welcome, with a maximum weight of 18 lbs per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Hotel du Mucem?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Best Western Hotel du Mucem?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Best Western Hotel du Mucem?
Yes. Nearby restaurants include Soir d'Asie (5-min walk), Les halles de la Major (6-min walk), and Côté sushi (6-min walk).
What's the area around Best Western Hotel du Mucem like?
Best Western Hotel du Mucem is in La Joliette, a short 5-minute walk from Joliette Station and 19 minutes' walk from Grand Port Maritime de Marseille. The local area is quiet and popular for its beaches.

Overall score and ratings

8.2

Very good

8.9/10

Cleanliness

8.7/10

Staff & service

7.7/10

Amenities

8.5/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

Simple, convenient hotel
The room was spacious, recent and clean. We couldn't get a double bed which is a shame. The hotel is at the edge between a very nice neighborhood and a much less nice one, but the entrance was located on a nice street. It was a good surprise that we had views to the cathedral from the window. Lights were flickering in the room. Got locked out of the room as the lock ran out of battery. Cleaning stuff there away my toiletry items.
3-night trip
Verified Hotels.com guest review

2/10 Poor

Gavin, 3-night trip
Verified Hotels.com guest review

6/10 Good

Hotel well located for access to the port and big local shopping mall - Terrasses du Port. Room was in the roof, small, but clean and warm. Quite expensive, but that is often the case in the South of France Surroundings feel a little rough after dark.
Mark, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The property is in a good location to explore Marseille and the staff were friendly and helpful. I particularly liked that you were gifted a small bottle of Marseille olive oil if you didn’t have your room made up! Only complaint is there was a significant hold put on my card (100€) for any potential room costs - which I had no problem with - but nearly a week after checking out I would have expected the hold to be lifted.
Diane, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Good
Good hotel
Louise, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Lovely hotel. Staff are very friendly. The hotel is clean and the beds are very comfortable. 10-15 minutes walking distance to a number of museums, a sunsets over the water.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, good shower and bed. Easy walk to metro station.
4-night business trip
Verified Ebookers guest review

10/10 Exceptional

2-night romance trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review