Hotel Riu Gran Canaria - All Inclusive

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3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
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Overview of Hotel Riu Gran Canaria - All Inclusive

Hotel Riu Gran Canaria - All Inclusive

4.0 star property
All-inclusive property with spa, near Meloneras Beach

8.8/10 Fabulous

421 verified Hotels.com guest reviews

Guests rated location

  • Walkable26 positive mentions
  • Safe24 positive mentions
  • Convenient23 positive mentions
  • Shopping22 positive mentions
  • Quiet19 positive mentions

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Urb. Las Meloneras s/n, Maspalomas, San Bartolome de Tirajana, Gran Canaria, 35106
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Free children's club
  • Fitness center
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Meloneras Beach - 10 min walk
  • Maspalomas Lighthouse - 13 min walk
  • Maspalomas Beach - 14 min walk
  • Maspalomas Dunes - 15 min walk
  • Maspalomas Golf Course - 26 min walk
  • Holiday World Maspalomas - 5 min drive
  • Maspalomas Botanical Garden - 6 min drive
  • Playa de las Mujeres - 7 min drive
  • Yumbo Shopping Center - 8 min drive
  • CITA Shopping Center - 12 min drive
  • English Beach - 14 min drive

Getting around

  • Gran Canaria Airport (LPA) - 48 min drive

About this property

Hotel Riu Gran Canaria - All Inclusive

Placing you within a 15-minute walk of Maspalomas Lighthouse, Hotel Riu Gran Canaria - All Inclusive features a nightclub and a free kids' club. Guests can be pampered with massages at the spa, and Las Dunas, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale property include 3 outdoor pools, a fitness center, and a steam room. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Fitness facilities
Tennis
Volleyball
Spa facilities
Limited spa services
Kids club

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 639 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Basketball
  • Volleyball
  • Concerts/live shows
  • Beach nearby
  • Bicycle rentals nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Steam room
  • Waterslide

Accessibility

  • Elevator

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Electric kettle

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Fitness facilities
Tennis
Volleyball
Spa facilities
Limited spa services
Kids club

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Body Love. Services include massages. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Las Dunas - This buffet restaurant serves breakfast, lunch, and dinner.
El Patio - This buffet restaurant serves breakfast and dinner. Open daily.
Kaori - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Atlantico - This poolside theme restaurant serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the fitness facility or spa tub
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

ClubHotel Riu Gran Canaria All Inclusive
ClubHotel Riu Gran Canaria San Bartolome de Tirajana
ClubHotel Riu Gran Canaria
Hotel Riu Gran Canaria San Bartolome de Tirajana
Riu Gran Canaria San Bartolome de Tirajana
Riu Gran Canaria Bartolome Ti
Hotel Riu Gran Canaria
Hotel Riu Gran Canaria - All Inclusive All-inclusive property
Hotel Riu Gran Canaria - All Inclusive San Bartolome de Tirajana

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

Family Trip turned Couples Getaway
We originally booked this trip as a family vacation but with some last-minute changes, we were able to go away, just me and my husband. We made this decision about 2 weeks before our trip and every time we called the head office of RIU they gave us an incredibly hard time when trying to change the booking (I had paid for last-minute cancellation so it shouldn't have been a problem). They refused to guarantee us that the change could be made meaning we would be paying for our daughter even though she wasn't coming. We were very annoyed but, decided to deal with it when we arrived at the hotel. I am SO SO pleased to say that the hotel staff immediately made the change without any difficulty or questioning or anything. They were so accommodating and made us very happy right away without any hassle. Right away the trip started great, we were very thankful for this save in money. Otherwise, the hotel is exactly as advertised. It is a 4-star so the food was good but not great. The specialty restaurants only offered a few changes in the menu except for their Asian restaurant which was completely different food than the normal buffet and a pleasant suprise. The rooms were clean, bathrooms updated but, beds were not super comfortable but it didn't disrupt us much. The pools were all fantastic, the entertainment was great, super family-oriented, and workouts by the pool and in the pool were fun. Overall a great hotel for the price, I would definitely go back!
Kain, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in a great location. Staff work very hard and are really friendly
Baljinder, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Xinming, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darryl, 6-night trip
Verified Expedia guest review

8/10 Very good

It was a lovely hotel grounds were kept lovely, rooms were very clean and were kept very clean throughout our stay. Entertainment was good as was the kids club. Great choice of food in the main buffet area but was a little disappointed with the Asian and grill restaurant. Also would have been nice to have had a choice of ice cream around the pool area this wasn’t available in all inclusive. Overall a lovely holiday, nice hotel very friendly staff and so helpful. Would definitely return again.
Lisa, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Paid to share a (pricey) Room with Cockroaches!
This was an extra treat for my daughter & I. A couple of days All Inclusive - our preferred accommodation - in the middle of a week at a HB hotel. Room was lovely on arrival with it's Swim Up pool in the Adults Only area. It did have an open view on to the public promenade with very low bushes, so we did feel like we were on show to everyone who passed. But view across the sea and watching the sun set was worth the price. However, sharing both nights with multiple cockroaches wasn't!! 1st night, returning from dinner, we were greeted by 2 cockroaches. We contacted reception immediately but it took them 10 minutes to send housekeeping. She found, killed and disposed of one, but as she couldnt find the 2nd one, left. Then out pops the 2nd one, and we had to kill it ourselves. NOT a good night's sleep ensued this unexpectedly horiffic experience. Initially we wanted to change rooms but they didn't have of our type available, so we opted to stay. Tino at Reception was very apologetic the next morning and sent over a bottle of sparkling wine and note of apology. We did see a (dead) cockroach as we left the Dining venue where we had dinner. That night, we appeared to have no further visitors after numerous checks. However, the next morning as i was checking the fridge, I opened the cupboard door to nearly jump out of my skin when there's another one sitting in the fridge handle!! Spraying like crazy led to another dead one, but really?! Also, no room service at all?
Ingrid, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Neil, 7-night trip
Verified Expedia guest review

10/10 Exceptional

It was great. Good food good hospitality.
Lahiru, 6-night trip
Verified Expedia guest review

6/10 Good

Nice hotel in a very touristic area Big onsite parking - you always have a place. The hotel is slightly outdated (needs a reform) It gets quite fully booked. Food was good and tasty in the buffet with quite a variety! Good one was the asian restaurant - but difficult to get reservation. The entertainment was really nice as well. From the down points is that at 8am in the morning all the sunbeds in infinity pool were always already taken and unfortunately there is no regulation for leaving a towel on sunbeds for whole day. Maybe would be good to get thats somehow controlled. Thank you.
Akime, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

All in all i would give a 4.5 - great location we visited at the begining of july there, definetly have everything in the hotel area, so you dont really need to go out for anything besides local attractions. perfect for a relaxing week with unlimited alcohol. The staff are very friendly, food is ok just getting tired of it after a while being almost the same. very quite even with families in it, you get the adult pool section where you can keep you distance in case it bothers you which was perfect with the view. I do think the room could use a renovation - the pillows felt old and done, and the mattress on the one side had kind of a big dent sinking in. Room service was perfect, we went for breakfast ususally around 8:30-9:00 and by the time we came back the room was already made up also very quite we couldnt hear outside noises when sleeping so we loved it. The hotel brings medical team for 1 hour a day usually 13:00-14:00 for pcr/antigen tests (antigen 35euro) so you dont need to go anywhere. felt very safe with covid since they always sanitized everything and cleaned it all after each use. Sun beds by the pool gets taken early by putting a towel on them, take in mind in case you want to sit close to the water, not ideal but it is what it is just put your towel there on your way to breakfast.
6-night family trip
Verified Expedia guest review