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Hotel Riu Gran Canaria - All Inclusive

4.0 star property
All-inclusive property with spa, near Maspalomas Lighthouse

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Hotel Riu Gran Canaria - All Inclusive

Photo gallery for Hotel Riu Gran Canaria - All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
View from room
6 outdoor pools, pool umbrellas, pool loungers
Front of property – evening/night
Minibar, in-room safe, free WiFi, bed sheets

Overview of Hotel Riu Gran Canaria - All Inclusive

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
Map
Urb. Las Meloneras s/n, Maspalomas, San Bartolome de Tirajana, Gran Canaria, 35106
Main amenities
  • Daily housekeeping
  • Near the beach
  • 6 restaurants and 6 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Free children's club
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Self parking
  • Children's pool
  • Waterslide
Feel at home
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Garden
  • Terrace

Room options

View all photos for Double Room, Terrace

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Terrace

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony

Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Balcony, Garden View (Sofa Bed)

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Balcony, Garden View (Sofa Bed)

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (Sofa Bed)

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Balcony (Sofa Bed)

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Balcony, Garden View (Swim-up suite Adults Only )

Minibar, in-room safe, free WiFi, bed sheets

Suite, Balcony, Garden View (Swim-up suite Adults Only )

  • 41 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Garden View

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Balcony, Garden View

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room, Balcony, Garden View

Minibar, in-room safe, free WiFi, bed sheets

Family Room, Balcony, Garden View

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Balcony, Sea View

Minibar, in-room safe, free WiFi, bed sheets

Suite, Balcony, Sea View

  • 41 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

About this area

What's nearby

  • Maspalomas Lighthouse - 13 min walk
  • Meloneras Beach - 1 min drive
  • Aqualand Maspalomas - 8 min drive
  • Yumbo Shopping Center - 10 min drive
  • Maspalomas Dunes - 10 min drive
  • English Beach - 15 min drive
  • Salobre Golf Resort - 12 min drive
  • Puerto Rico Marina - 16 min drive
  • Playa del Cura - 18 min drive
  • Anfi Tauro Golf Course - 16 min drive
  • Puerto Rico Beach - 23 min drive

Getting around

  • Gran Canaria Airport (LPA) - 42 min drive

Restaurants

  • Restaurante Plaza - 9 min walk
  • Restaurant Atlántico - 8 min walk
  • Time - 15 min walk
  • Las Rias Restaurante Terraza - 14 min walk
  • Mezzaluna Pizzeria Trattoria & Cafe - 7 min walk
Map

About this property

Hotel Riu Gran Canaria - All Inclusive

Hotel Riu Gran Canaria - All Inclusive features a free kids' club and puts you 0.7 mi (1.1 km) from Maspalomas Lighthouse and 2.4 mi (3.9 km) from Maspalomas Dunes. Guests can be pampered with massages at the spa, and Las Dunas, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale property include 6 outdoor pools, a poolside bar, and a fitness center.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Fitness facilities
Tennis
Volleyball
Spa facilities
Limited spa services
Kids club

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 639 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (EUR 8 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:30 AM
  • 6 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground

What to do

  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Concerts/live shows
  • Beach nearby
  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Garden
  • Terrace
  • Fitness center
  • 6 outdoor pools
  • Full-service spa
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Las Dunas - This buffet restaurant serves breakfast, lunch, and dinner.
Atlántico - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Kaori - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Amore Mio - This theme restaurant serves dinner only. Reservations are required. Open daily.
Kulinarium - This restaurant serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Uncovered self parking costs EUR 8 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or spa tub
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU).

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

ClubHotel Riu Gran Canaria All Inclusive
ClubHotel Riu Gran Canaria San Bartolome de Tirajana
ClubHotel Riu Gran Canaria
Hotel Riu Gran Canaria San Bartolome de Tirajana
Riu Gran Canaria San Bartolome de Tirajana
Riu Gran Canaria Bartolome Ti
Hotel Riu Gran Canaria
Hotel Riu Gran Canaria - All Inclusive All-inclusive property
Hotel Riu Gran Canaria - All Inclusive San Bartolome de Tirajana

Frequently asked questions

Does Hotel Riu Gran Canaria - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Gran Canaria - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Riu Gran Canaria - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Riu Gran Canaria - All Inclusive?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Gran Canaria - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Gran Canaria - All Inclusive?
Yes. Self parking costs EUR 8 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Riu Gran Canaria - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel Riu Gran Canaria - All Inclusive and nearby?
Have fun with onsite activities like volleyball and cycling, and practice your swing on the tennis courts. Additional recreation onsite includes aerobics, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Hotel Riu Gran Canaria - All Inclusive also has 6 bars and a waterslide, as well as a fitness center and a garden.
Are there restaurants at or near Hotel Riu Gran Canaria - All Inclusive?
Yes, there are 6 onsite restaurants, featuring Asian cuisine.
Does Hotel Riu Gran Canaria - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Gran Canaria - All Inclusive like?
Hotel Riu Gran Canaria - All Inclusive is a short 10-minute walk from Meloneras Beach and 13 minutes' walk from Maspalomas Lighthouse.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Not Adult only section
My biggest complaint about the hotel is that there were specific adult only sections and they did not enforce nor were they consistent with the actual adult only section not only were children allowed to stay in the building they were allowed in the Jacuzzi, where it was specifically posted that only adults were allowed in as well as the spa area. The Hotel did have posted signs all over the place, stating where children were allowed to go however, none of the staff actually enforced until they were asked to do so. Also, this hotel is mainly for Nordic country Europeans, and that was made very prevalent multiple times by different staff members when we were question as to why we were there or if we truly were staying at the hotel Lastly, the food in the all inclusive is not worth it, you can get better food outside of the hotel for cheaper prices.
Jacqueline, 7-night trip
Verified Hotels.com guest review

6/10 Good

Andres, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We had an excellent holiday!
Pramodini, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing Facilities and great customer service
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

2/10 Poor

Stay Away!
If I could give no stars to this place I would, but the 1 star goes to some of the staff like Sarah who was kind & accommodating. Besides that it was not a positive stay and the food was sub-par. My fiancée had a burn accident with the soup they were serving and ended up with 2nd and 3rd degree burns. They don’t put caution signs or hot labels. No one ever checked on us or tried to help assist when he got burned. They said they only allow staff members to use first aide kits, didnt have a doctor come onsite, & just called us a taxi for the hospital. If he would have had some assistance & cold water immediately we wouldn’t have had a $600 doctor bill! It ruined the rest of our trip because we couldnt do anything in water or excursions. The rooms are basic & have funny smells. The A/C in the rooms dont work well & the shower water fills up over your feet while your showering & the drain takes about 12-15 mins to drain the water out. Oh & when asked to speak with a manager they kept saying he wasn’t available until the very last day right before we were traveling home! Thanks again for your terrible service and treatment. If you’re American, stay away from this place!
ASHLEY, 2-night trip
Verified Hotels.com guest review

2/10 Poor

ASHLEY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manfred, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were fantastic, property could use an update but it’s adequate. Japanese restaurant was horrible. Everything else was fantastic
Clare, 7-night family trip
Verified Expedia guest review