2/10 Poor
8 September 2019
Nice looking hotel but read.
Firstly do not rely on your GPS to get you here. Make sure you locate the hotel on your maps first and then make a End Point. or you will never find it!!
The first night we got there the ac in the room did not work. After repeated attempts to fix the problem they moved us to another room. At approx 1am and the temp in the room was 28 degrees C. The next day they moved our room still had problems with the ac but at least it was bearable at 23 degrees C. Then the TV Quit after being promised it would be fixed we were then offed another room. This was room 4 we decided to leave early. The hotel staff are friendly and it’s clean but the services are not always open as advertised. Pool closures and spar etc close without notice. There is no numbers on the phone to help you navigate the hotel amenities. We found out reception you dial 9.
Also the hotel is miles from any other restaurants or bars etc so plan on driving a good way for dinner or drinks. You are reliant on the hotel for your meals which are by the way pretty good all be it fairly expensive.
This is not a hotel I would stay for an extended stay. No tea coffee making in the room or even a refrigerator.
sometimes it’s hard to complain when people are so nice but at the end of the day this is what reviews are supposed to be for. Good Hotels are limited in this area really hope they read this.
mark, 5-night business trip
Verified Hotels.com guest review