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All properties in Kharkiv, Kharkiv Oblast, Ukraine
1 room, 2 adults

Kharkiv Palace Hotel

5-star5 stars
2, Nezalezhnosti Avenue, Kharkiv, 61058, Ukraine

Luxury hotel in Kharkiv with 3 restaurants and spa
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The suite was amazing. Lots of space. Heated floors. Warm towels. Staff was amazing.…Dec 31, 2020
  • The Staff was the best part of my stay, Everyone and Everything was wonderful in my…Dec 6, 2020

Kharkiv Palace Hotel

from Rs8,314
  • Classic Double Room, 1 King Bed
  • Premium Double Room, 1 King Bed
  • Deluxe Double Room
  • Suite, 1 Queen Bed
  • Premium Twin Room, 2 Twin Beds

What’s around Kharkiv Palace Hotel

Landmarks

  • Heart of Kharkiv
  • Freedom Square - 5 min walk
  • V. N. Karazin Kharkiv National University - 7 min walk
  • Monument to T.S. Shevchenko - 9 min walk
  • Shevchenko Park - 10 min walk
  • Kharkiv Zoo - 11 min walk
  • Victory Square - 13 min walk
  • Kharkiv National Academic Theater of Opera and Ballet - 15 min walk

Getting around

  • Kharkiv (HRK-Kharkiv Intl.) - 27 min drive
  • Kharkiv-Levada - 12 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

  • 1 per room (up to 11 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

  • Train station drop-off

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Electric vehicle charging point on site

  • Free offsite parking nearby

Offsite

  • Shopping center shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5468
  • Conference space size (meters) - 508
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Russian
  • Ukrainian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Dining

The Pacific Spoon - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.

The Terrace - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Amadeus Viennese Cafe - This café serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sky Lounge - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Kharkiv Palace Hotel’s small print

Also known as

  • Hotel Kharkiv
  • Khrarkiv Palace Hotel Hotel
  • Khrarkiv Palace Hotel Kharkiv
  • Khrarkiv Palace Hotel Hotel Kharkiv
  • Premier Palace Hotel Kharkiv
  • Kharkiv Palace Premier Hotel
  • Kharkiv Palace Hotel Hotel
  • Kharkiv Palace Hotel Kharkiv
  • Kharkiv Palace Hotel Hotel Kharkiv
  • Hotel Kharkiv Palace
  • Kharkiv Palace
  • Kharkiv Palace Hotel
  • Kharkiv Palace Premier
  • Kharkiv Palace Premier Hotel
  • Kharkiv Premier Palace Hotel
  • Palace Hotel Kharkiv
  • Premier Palace Hotel Kharkiv

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: UAH 120 per person, per night

Optional extras

Rollaway beds are available for UAH 600.0 per night

Buffet breakfast is offered for an extra charge of UAH 550 for adults and UAH 275 for children (approximately)

Pets are allowed for an extra charge of UAH 1000 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of UAH 550 per vehicle (one-way)

Train station drop-off service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Kharkiv Palace Hotel

  • Does Kharkiv Palace Hotel offer free cancellation for a full refund?
    Yes, Kharkiv Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Kharkiv Palace Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Kharkiv Palace Hotel?
    Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
  • Is there a pool at Kharkiv Palace Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Kharkiv Palace Hotel?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of UAH 1000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Kharkiv Palace Hotel?
    You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Kharkiv Palace Hotel?
    Yes, there are 3 onsite restaurants, featuring alfresco dining. Nearby restaurants include Barbaris (6-min walk), Irish Pub (7-min walk), and Pasteria (7-min walk).
  • Is airport shuttle service offered by Kharkiv Palace Hotel?
    Yes, an airport shuttle is available. The charge is UAH 550 per vehicle one-way.
  • What is there to do at Kharkiv Palace Hotel and nearby?
    Kharkiv Palace Hotel has a spa and an indoor pool, as well as a fitness center.

Recent reviews

Exceptional 9.4 From 169 reviews

Very good 8.0
This is the best hotel in Kharkiv. It has a spacious modern feel and we enjoyed our stay. Breakfast was great.
us1 night trip
Very good 8.0
The staff were very friendly, spoke English in case your Russian isn't good. Free bottled water in the rooms, it's not recommended to drink or brush teeth etc with the tap water. Perfect place in Kharkiv, within walking distance of the town center and the best parks. My only complaint is that you can;t book room service in English. the 3 times I tried the phone was put down on me. I advised the reception and the management but it didn't change a thing. Otherwise I would highly recommend this Hotel and would gladly stay there again.
Neil, gb9 night family trip
Exceptional 10.0
Kahrkov Palace fit for a King
This hotel is truly a 5 star hotel on all counts. The lobby and Hyatt style atrium elevators are stunning. Covid security measures are well observed. The very profesional Concierge Alexander was especially helpful in organizing our trip to Turkey and restaurant waiter Ivan in restaurant very attentive. Reception staff without exception always helpful and cheerful. Highly recommended!!!!
RICHARD BRUCE, us1 night trip
Exceptional 10.0
Excellent but a few aggravations
Have stayed here multiple times. Always very clean and good service. Notably some items on restaurant menus were not available and Skybar closed last 2 days of my trip. Left a package with concierge to be picked up by a friend, the day I left. It was thrown away.
GEORGE L, us2 night trip
Exceptional 10.0
Everything is good,service,room,quality of food at breakfast.But one disappointing -quality of sparkling wine on the breakfast,it was cheapest local one,named Shabo brut-strange budget level for such 5 star hotel
Lesya, us1 night family trip
Exceptional 10.0
I was reminded of some of the beautiful properties you find in Hawaii. (Except without the fish.)
Ray, us2 night trip
Exceptional 10.0
This was an excellent stay. The hotel is lovely, staff and so helpful and kind and the breakfast is fantastic. Next time I am in Kharkiv I will be staying here for sure.
Lulu, ca3 night business trip
Very good 8.0
Good overall
Nice place, central, good 4 star hotel, sky bar expensive without justification, need to direct staff more Re customer relations and smiling
gb2 night business trip
Exceptional 10.0
Excellent central location to the city with very good facilities within the hotel. My fourth visit to the hotel and I will be staying there again soon.
gb3 night trip
Good 6.0
No it was less than anticipated not at all would be better if the stars would be assigned correctly
Jackie, us1 night business trip

Kharkiv Palace Hotel