Destination
Guests
All properties in San Antonio, Texas, United States of America

Holiday Inn San Antonio Northwest, an IHG Hotel

3-star hotel with outdoor pool, near University of Texas-San Antonio

  • Free WiFi
From
Rs7,844

Image gallery

  • Balcony
  • Balcony
  • Pool
  • Standard Room, 1 King Bed - Bathroom
  • Balcony
Balcony. Image 1 of 29.
1 / 29Balcony
5535 University Heights Blvd., San Antonio, 78249, TX, United States of America
8.6.Fabulous.
  • It was great place to sleep and close to shopping and food.

    Jul 20, 2021

  • Disappointed about advertised bar and was never open and closed on weekends !

    Jul 15, 2021

See all 328 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Dining options
Safe
Quiet
  • Free WiFi
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 122 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

What’s around

  • University of Texas-San Antonio - 43 min walk
  • Huebner Oaks - 40 min walk
  • Six Flags Fiesta Texas - 3.1 mi / 4.9 km
  • USAA Corporate Office Headquarters - 2.4 mi / 3.8 km
  • The Shops of La Cantera - 4.4 mi / 7.1 km
  • The Rim Shopping Center - 4 mi / 6.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed
  • Standard Room, 1 King Bed
  • Standard Room
  • Suite, 1 Bedroom (1 King Bed)
  • Suite, 1 Bedroom (2 Queen Beds)
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds, Accessible (Comm, Tran Shwr)
  • Standard Room, 2 Queen Beds, Accessible (Comm, Roll Shower)
  • Suite, 1 Bedroom, Accessible (1 King, Mobil Roll Shwr)
  • Standard Room, 1 King Bed, Accessible (Comm, Tran Shower)
  • Suite, 1 Bedroom, Accessible (2 Queen Beds, Comm)
  • Standard Room, 2 Queen Beds, Accessible (Comm)
  • Suite, 1 Bedroom, Accessible (1 King Bed, Comm)
  • Standard Room, 1 King Bed, Accessible (Comm)
  • Suite, 1 Bedroom, Accessible, Jetted Tub (1 King, Comm)

Location

5535 University Heights Blvd., San Antonio, 78249, TX, United States of America
  • University of Texas-San Antonio - 43 min walk
  • Huebner Oaks - 40 min walk
  • Six Flags Fiesta Texas - 3.1 mi / 4.9 km

What’s around

Landmarks

  • University of Texas-San Antonio - 43 min walk
  • Huebner Oaks - 40 min walk
  • Six Flags Fiesta Texas - 3.1 mi / 4.9 km
  • USAA Corporate Office Headquarters - 2.4 mi / 3.8 km
  • The Shops of La Cantera - 4.4 mi / 7.1 km
  • The Rim Shopping Center - 4 mi / 6.4 km
  • North Star Mall - 9.2 mi / 14.9 km
  • South Texas Medical Center - 4.6 mi / 7.4 km
  • University of Texas Health and Science Center at San Antonio - 4.9 mi / 7.9 km
  • CHRISTUS Santa Rosa Hospital - Medical Center - 5 mi / 8.1 km
  • Cedar Creek Golf Course - 6.6 mi / 10.6 km

Getting around

  • San Antonio International Airport (SAT) - 14 min drive
  • San Antonio Station - 17 min drive
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • 24-hour fitness facilities

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 2500
  • Conference space size (meters) - 232
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Kems - This coffee shop specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Holiday Inn Hotel San Antonio Northwest
  • San Antonio Northwest, An Ihg
  • Holiday Inn San Antonio Northwest
  • Holiday Inn San Antonio Northwest, an IHG Hotel Hotel
  • Holiday Inn San Antonio Northwest, an IHG Hotel San Antonio
  • Holiday Inn San Antonio Northwest
  • Holiday Inn San Antonio Northwest Hotel
  • Inn San Antonio west Hotel

Optional extras

Rollaway beds are available for USD 20.0 per night

Buffet breakfast is offered for an extra charge of USD 10.81 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn San Antonio Northwest, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Holiday Inn San Antonio Northwest, an IHG Hotel.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, Kems offers American cuisine. Nearby restaurants include Zio's (4-min walk), Matamoros (5-min walk), and Picnikins Patio Cafe (9-min walk).
  • Holiday Inn San Antonio Northwest, an IHG Hotel has an outdoor pool and a 24-hour fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    Happy stay

    Have stayed here before. Very clean rooms and very spacious. Employees very friendly. Restaurant is great. Had a wonderful breakfast buffet. Will come back.

    Susana, 1 night family trip, Jul 3, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Terrible Service

    The hotel has a policy of not cleaning unless requested. We requested 3 days in a row and no one came to clean, replenish toiletries, towels or even toilet paper!!!! With 4 people to a room, toilet paper goes by fast and there weren’t any spares. I wouldn’t recommend to anyone, service was terrible. Ending up buying my own toilet paper in a walmart next door.

    3 night family trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The customer service was great

    We came for adult trip away from kids , we loved it. The only thing was that we had “ free breakfast” included and used the vouchers , the breakfast was good but took a long time to get. I’m sure they were short staffed. Customer service was top knotch! We travel a lot and I do highly recommend this place!

    Kaytee, 2 night trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    2 nights no hot water

    Stayed 2 nights, no hot water. Was told could not cancel because i booked through hotels.com. if they are having issues with water should have been told up front. Paid breakfast maybe could have comp'ed.

    Michael, 1 night business trip, Jun 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    Mary, 2 night family trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Relaxing

    Checking in was a breeze! Hotel is located by medical area; there is tons of places to eat and shop near by. Will stay here again, this was our 3rd stay here in 2 1/2 year period

    Marilyn, 1 night family trip, Jun 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    get a way trip

    our stay at this hotel was great. staff was very polite and very friendly, it made us feel as if we were home. The room was very spacious, very clean and the bed/pillows were very comfie.

    Jesus, 1 night trip, Jun 3, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Gross

    The room was so disgusting I had to ask for another room. There was no toilet paper or Kleenex and there were bugs. The next room that we moved to was clean but the stairwell and all of the carpets were filthy.

    1 night family trip, Jun 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Could have been better

    Rooms are a little outdated, the hallway had a funny smell and I was not happy with the pool situation. It was completely drained and was being fixed during our stay.

    2 night family trip, May 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location is good. Room spacious, clean and comfortable. Opps.....the prior occupants left a pair of sandals under the cabinet is the bathroom......they did not belong to us.....

    2 night trip with friends, Apr 22, 2021

    Verified Expedia guest review

See all 328 reviews