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1 room, 2 adults

Highxuan Spa Hotel

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Building No.9, Westbrook Resort, No. 21, Zijingang Road, Hangzhou, Zhejiang, 310030, China

Luxury hotel in Xihu with 2 restaurants and spa
  • Free WiFi and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Reviews & ratings2See 2 Hotels.com reviews
  • It is a nice hotel. Lacking in customer service however. Also had problem with room comfort level. We left the room with the AC set by the staff, came back and it was the fact…Jul 17, 2018

Highxuan Spa Hotel

  • Deluxe king bed room
  • Premier Twin Room
  • Spa suite
  • Family suite
  • Premier Room, 1 King Bed

What’s around Highxuan Spa Hotel

Landmarks

  • In Xihu
  • Xixi Wetland Park - 1 min walk
  • National Wetland Museum of China - 5 min walk
  • Cai Shenmiao - 27 min walk
  • Lingyin Temple - 2.8 mi / 4.5 km
  • Zhejiang University - 3 mi / 4.9 km
  • West Lake - 4.3 mi / 7 km
  • Yellow Dragon Sports Center - 3.2 mi / 5.1 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 63 min drive
  • Hangzhou Station - 13 min drive
  • Hangzhou East Railway Station - 14 min drive
  • Hangzhou Yuhang Station - 24 min drive

At a glance

Key facts

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite parking limited

  • Electric vehicle charging point on site

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Full-service spa
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 300
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Library
Accessibility
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 35-inch flat-screen TV
  • Satellite TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, 曦spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Onsite venue #2 - This bistro serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Highxuan Spa Hotel’s small print

Also known as

  • Xixuan Hotel
  • Highxuan Spa Hotel Hotel
  • Highxuan Spa Hotel Hangzhou
  • Highxuan Spa Hotel Hotel Hangzhou
  • Xixuan Spa
  • Xixuan Spa Hangzhou
  • Xixuan Spa Hotel
  • Xixuan Spa Hotel Hangzhou
  • Highxuan Spa Hotel Hangzhou
  • Highxuan Spa Hotel
  • Highxuan Spa Hangzhou
  • Highxuan Spa

Policies

This property requires all guests, regardless of age, to provide valid identification at check-in.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 90 for adults and CNY 45 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Highxuan Spa Hotel

  • Does Highxuan Spa Hotel offer free cancellation for a full refund?
    Yes, Highxuan Spa Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Highxuan Spa Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Highxuan Spa Hotel?
    Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
  • Are pets allowed at Highxuan Spa Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Highxuan Spa Hotel?
    You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near Highxuan Spa Hotel?
    Yes, there are 2 onsite restaurants, featuring alfresco dining. Nearby restaurants include "Liitle fat guy" Muslim restaurant (14-min walk), Grandma's (15-min walk), and Y&Y Cafe (2.2 mi).
  • What is there to do at Highxuan Spa Hotel and nearby?
    Highxuan Spa Hotel has a spa.

Recent reviews

Good 6.0 From 2 reviews

Exceptional 10.0
設備も綺麗で、スタッフもとても親切でした。また泊まりたいと思いました。
jp2 night trip

Highxuan Spa Hotel