Johannesbad Hotel Palace

Photo gallery for Johannesbad Hotel Palace

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Indoor spa tub
Indoor pool, sun loungers
Indoor pool, sun loungers
In-room safe, desk, free WiFi, wheelchair access

Overview of Johannesbad Hotel Palace

Johannesbad Hotel Palace

4.0 star property
Mountain hotel in Bad Hofgastein with 2 restaurants and spa

8.2/10 Very good

99 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Alexander-Moser-Allee 13, Bad Hofgastein, Salzburg, 5630
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Hot springs
  • Ski rentals
  • Ski storage
  • Ski passes
  • Health club
  • Indoor tennis court
  • Sauna
  • Steam room
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

Getting around

  • W.A. Mozart Airport (SZG) - 66 min drive
  • Bad Hofgastein Station - 7 min drive
  • Bad Gastein Station - 9 min drive
  • Dorfgastein Station - 13 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Johannesbad Hotel Palace

Johannesbad Hotel Palace offers an airport shuttle (available 24 hours) for EUR 90 per person roundtrip. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps, or facials. An indoor pool, a bar/lounge, and a health club are other highlights at this upscale hotel. The pool and helpful staff get good marks from fellow travelers.

Languages

English, German, Hungarian, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 21 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 198 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM - 7:30 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 21 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Free offsite parking within 656 ft
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free

What to do

  • Ski passes
  • Tennis
  • Hot springs
  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1968
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Health club
  • Adjacent to a golf course
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Indoor tennis courts
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • German
  • Hungarian
  • Italian
  • Russian

Room amenities

Be entertained

  • Television
  • Cable TV channels

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a sauna, and a spa tub.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 October, EUR 2.40 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Administrative fee: EUR 1.1 per person, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 90 per person (roundtrip)
  • Area shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 21 days prior to check-in.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Palace Kur Sport-Hotel
Palace Kur Sport-Hotel Bad Hofgastein
Palace Kur Sport-Hotel Hotel
Palace Kur Sport-Hotel Hotel Bad Hofgastein
Kur- And Sport-Hotel Palace
Johannesbad Hotel Palace Bad Hofgastein
Johannesbad Hotel Palace
Johannesbad Palace Bad Hofgastein
Johannesbad Palace
Kur Sport Hotel Palace
Johannesbad Hotel Palace Hotel
Johannesbad Hotel Palace Bad Hofgastein
Johannesbad Hotel Palace Hotel Bad Hofgastein

Frequently asked questions

Overall score and ratings

8.2

Very good

8.9/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Fair

unless your +70 I would go somewhere else
The beds were really hard (when checking out, they Said we should have told them - so they had other beds that were better and we were left with bad ones?) You hear everything very clearly from outside the room - hallway, outside when trucks come at 4.30am with goods or at 23.00 when all the +70 year-olds are partying in the lobby The food was really not something I would recommend, be that dinner or breakfast! Especially if you have kids with you, then there isn’t really any dinner besides pasta and ice cream. If you are 70+ the food I’m sure, is delicious The clientele is clearly the older retired Germans/Austrians, so the review is mostly from a younger kids family perspective...
Michael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ng, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, good swimming pool and Sauna, nice breakfast. Very helpful Staff.
Karan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly and helpful staff. Very good breakfast. Nice indoor pool.
Audrey, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lukasz, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Nice, clean, friendly hotel with good spa and pool for a ski trip. Location was good but you do need to take a bus each morning and evening to get to the nearest lift up the mountain. Food was good (self-service buffet rather than table service). There is ski hire in-house (very convenient and great service). Compared with other Austrian hotels we've stayed in over the past couple decades of annual ski trips, we felt there were three areas for improvement: 1. The room was fairly small for a family of four; 2. It was unusual to have to pay for coffee/tea/hot chocolate during the apres-ski tea+cake session (previous hotels have typically provided self-service urns); 3. The complimentary soap came from dispensers above the sink and shower (like Premier Inn in the UK) and bathrobes had to be collected from Reception (with payment of a deposit). I guess these were more reminiscent of a 3-star rather than a 4-star hotel, though everything else was definitely at 4-star level.
7-night family trip
Verified Expedia guest review

4/10 Fair

It is an old hotel. Nothing has been remodeled. They only have one access door. It is not located near anything. As a matter of fact is located in a private section hard to find and access. I will never come back!
Di, 1-night family trip
Verified Expedia guest review

8/10 Very good

Luka, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Comfortable hotel in perfect location
I like this hotel because of its own swimming pool with thermal water, beautiful garden,comfortable rooms, buffet dinner, efficient staff and nice, quiet and convenient location close to the village center, village park, cross country skiing track and ice rink.
Rudolf, 6-night trip
Verified Expedia guest review

8/10 Very good

Well-situated hotel for activities in the Alps
We stayed here for two nights to scope out the Austrian Alps and ski areas. This hotel has a spa and therapy center. It's very serene, overlooking a park, and with lovely pool area. The staff helped us navigate local activities. There is a shuttle bus directly across the street for visiting close by towns and the local ski hills.
Barbara, 2-night trip
Verified Expedia guest review