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Brookside Lodge

Photo gallery for Brookside Lodge

Street view
2 outdoor pools
2 outdoor pools
Waterslide
Riverside Deluxe 2-Queen Beds with Fireplace | Premium bedding, in-room safe, desk, cribs/infant beds

Overview of Brookside Lodge

Brookside Lodge

2.5 star property
Family-friendly hotel with 2 outdoor pools, connected to the convention center, near Ripley's Aquarium of the Smokies

8.0/10 Very good

1,337 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
463 E Parkway, Gatlinburg, TN, 37738

Room options

About this area

What's nearby

  • Heart of Gatlinburg
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Gatlinburg SkyLift Park - 21 min walk
  • Great Smoky Mountains National Park - 32 min walk
  • Anakeesta - 2 min drive
  • Gatlinburg Space Needle - 8 min drive
  • Gatlinburg Convention Center - 4 min drive
  • Great Smoky Mountains National Park Headquarters - 15 min drive
  • Ober Gatlinburg Ski Resort and Amusement Park - 17 min drive
  • Dolly Parton's Stampede Dinner Attraction - 12 min drive
  • LeConte Center at Pigeon Forge - 16 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive
  • Area shuttle (surcharge)

Restaurants

  • Alamo Steakhouse & Saloon - 9 min walk
  • Atrium Pancakes - 11 min walk
  • Little House of Pancakes - 12 min walk
  • Pancake Pantry - 14 min walk
  • New Orleans Sandwich Company - 15 min walk

About this property

Brookside Lodge

Brookside Lodge puts you within a 10-minute drive of Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. Guests can take a dip in one of 2 outdoor pools or visit the fitness center for a workout. A seasonal outdoor pool and a children's pool are offered, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:30 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Sunday (8:00 AM - 11:30 PM)
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Offsite

  • Area shuttle within 0.1 mi*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Fireplace gate
  • Pool gate

What to do

  • Basketball
  • Volleyball
  • Fishing
  • Free bicycles nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Water skiing nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Conference center (4000 square feet of space)

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • 5 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Fitness center
  • 2 outdoor pools

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Alarm clock
  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 5 per person (approximately)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per night
  • Rollaway beds are available for USD 10.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Frequently asked questions

Does Brookside Lodge offer free cancellation for a full refund?
Yes, Brookside Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Brookside Lodge?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at Brookside Lodge on 2 January 2023 start from ₹3,822, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Brookside Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Brookside Lodge?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Brookside Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Brookside Lodge?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Brookside Lodge?
You can check in from 4:00 PM - 11:30 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Brookside Lodge and nearby?
Have fun during the warmer months with activities such as fishing. Additional recreation onsite includes basketball and volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness center. Brookside Lodge also has a picnic area and a garden.
Are there restaurants at or near Brookside Lodge?
Yes. Nearby restaurants include Alamo Steakhouse & Saloon (9-min walk), Atrium Pancakes (11-min walk), and Little House of Pancakes (12-min walk).
Does Brookside Lodge have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Brookside Lodge like?
Brookside Lodge is located by the river, a short 13-minute walk from Ripley's Aquarium of the Smokies and 14 minutes' walk from Anakeesta. Travelers say the area is walkable and ideal for skiing.

Overall score and ratings

8.0

Very good

7.8/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

7.5/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Excellent every year! We adore Brookside!
A great spot, balcony right on the river. Our 4th year here & will be here every time in the area. In room fireplace was great, large room, all the conveniences in your room
Michael, 9-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointed old motel
3-night trip
Verified Hotels.com guest review

6/10 Good

My honest opinion
The room door had a gap under it that you could stick you hand under. There was construction going on under us. The beds were rock hard and the ice machine didn't work outside. Service was done but we ran out of toliet paper had to go to the front desk to get more. Feet would be dirty walking on the floors after a shower. Noisy neighbors slamming doors at 3 in the morning. I wouldn't stay here again not worth the price we paid for the room.
Crystal, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ronnie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Shannon, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Rachel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mountain love
Very nice view at both front and back sides of hotel.
Erica, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

NEVER STAY AGAIN! ROACHES and NASTYNESS
This was by far the worst hotel I have ever stayed in. The showers were dirty, There was used towels from someone left there that were not of the color the hotel uses. The phone in the room didnt work nor did the internet. The room had a fireplace yet had to purchase wood from the office and the wood did not work so needless to say NO FIRE. The king size bed seemed like it was going to break with any type of movement and when we woke up there was roaches on the floor next to the bed and they were huge. I am highly disappointed and will never stay there again.
Crystal, 1-night trip
Verified Hotels.com guest review

6/10 Good

private/not private balcony
Our stay was nice. The room was ok. The bed was comfortable. Towels and linens were clean. Balcony was dark and musty smelling. It did over look a creek, but it also overlooked neighbors firepit area and parking lot. Not the mountainous country quiet view advertised. The stream was rumbling and nice, but there were also dogs barking, kids playing, screaming and a lot of road noise. I would stay there again, but I would not pay extra for a private, but not private balcony.
1-night trip
Verified Hotels.com guest review