Palacio Nazarenas, A Belmond Hotel, Cusco
Luxury hotel with spa, near Pre-Columbian Art Museum
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Palacio Nazarenas, A Belmond Hotel, Cusco
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Overview of Palacio Nazarenas, A Belmond Hotel, Cusco
10.0 out of 10 Exceptional
10.0/10 Exceptional
Property highlights
- Pool
- Free breakfast
- Spa
- Airport transfer
- Pet-friendly
- Free WiFi
Calle Plazoleta Nazarenas 223, Cusco, Cusco, 8002
Main amenities
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Outdoor pool
- Free cruise terminal shuttle
- Pool bar
- 24-hour room service
- Massage/treatment rooms
- In-room childcare
- Business center
- Airport shuttle
- Train station pick-up service
For families
- Children stay free
- Free cribs/infant beds
- In-room childcare (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
- Separate bathtub and shower
Room options
View all photos for Studio Suite, 1 Bedroom (Inca)
Studio Suite, 1 Bedroom (Inca)
View all photos for Suite, 1 Bedroom (Nazarenas)
Suite, 1 Bedroom (Nazarenas)
View all photos for Palacio Suite: King size four-poster bed
Palacio Suite: King size four-poster bed
View all photos for Studio Suite, City View
Studio Suite, City View
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
View all photos for Suite, 1 Bedroom (Colonial Arch)
Suite, 1 Bedroom (Colonial Arch)
View all photos for Deluxe Studio Suite, City View
Deluxe Studio Suite, City View
View all photos for Studio Suite
Studio Suite
View all photos for Junior Suite
Junior Suite
View all photos for Deluxe Studio Suite
Deluxe Studio Suite
About this area
What's nearby
- In Cusco Historic Center
- Plaza de Armas - 4 min walk
- San Pedro Market - 3 min drive
Getting around
Restaurants
- Cicciolina - 2 min walk
- Kion - 2 min walk
- La Bodega 138 - 2 min walk
- Cholos - 2 min walk
- Uchu Peruvian Steakhouse - 1 min walk
About this property
Palacio Nazarenas, A Belmond Hotel, Cusco
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorised Hotels (Peru)
Follows standard cleaning and disinfection practices of Belmond Protects (Belmond)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
At a glance
Hotel size
- 55 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in time from 2:00 PM - midnight
- Express check-out available
- Early check-in subject to availability
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
- This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.
- All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
Children
- One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed (dogs only, up to 26 lbs per pet)*
- Restrictions apply*
- Pets must be supervised
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps)
Parking
- No onsite parking
Transfers
- Airport shuttle on request (available 24 hours)*
- Train station shuttle available 24 hours*
- Free cruise terminal shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- Free full breakfast each morning 6:00 AM–10:30 AM
- Restaurant
- Bar/lounge
- Poolside bar
- Coffee/tea in a common area
- Private dining
- Free daily reception
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Childcare in room (surcharge)
- Lifeguard on site
What to do
- Yoga classes
Working away
- Business center
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Porter/bellhop
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 1 building/tower
- Built in 1596
- Safe-deposit box at front desk
- Garden
- Terrace
- Library
- An outdoor pool
- Full-service spa
- Massage/treatment rooms
- Vegan dining options
- Vegetarian dining options
- Locally-owned & organized tours & activities
- Local artist showcase
- Local culture & ecosystem education
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
Accessibility
- Elevator
- Elevator door width (inches): 35
- In-room accessibility (select rooms)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- 2 stairs to reach property
Room amenities
Be entertained
- IPod docking station
- DVD player
- 43-inch LCD TV
- Satellite TV channels
Home comfort
- Climate-controlled air conditioning and heating
- Minibar
- Espresso maker
- Bathrobes and slippers
- Iron/ironing board (on request)
- Dryer
Sleep well
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Turndown service
- Pillowtop mattress
- Free crib/infant bed
- Bed sheets provided
What to enjoy
- In-room massage
Freshen up
- Private bathroom
- Deep soaking bathtub
- Separate bathtub and shower
- Rainfall showerhead
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free newspapers
- Free WiFi (speed of 50+ Mbps)
- Phone
- Electrical adapters/chargers
Food and drink
- Champagne service
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Local maps
Special features
Spa
Hypnoze Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
Senzo Restaurant - This poolside fine-dining restaurant specializes in Peruvian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Senzo Bar - This poolside bar specializes in Peruvian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Palacio Nazarenas, A Belmond Hotel, Cusco is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
Optional extras
- Airport shuttle service is offered for an extra charge of USD 25 per person (one-way)
- Train station pick-up and train station drop-off service is offered for an extra charge
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- In-room babysitting is available for an extra charge
- Rollaway beds are available for USD 110.0 per night
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Pets
- Pets are allowed for an extra charge of USD 100 per pet, per night
Pool, spa, & gym (if applicable)
- Pool access available from 10:00 AM to 5:00 PM
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorised Hotels (Peru) and Belmond Protects (Belmond).
This property affirms that it adheres to the cleaning and disinfection practices of:
- CovidClean (Safehotels - global expert)
- COVID-19 Guidelines (CDC)
- COVID-19 Guidelines (WHO)
- GBAC STAR Facility Accreditation (global expert)
- Safe Travels (WTTC - Global)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Also known as
Palacio Nazarenas
Palacio Nazarenas Cusco
Palacio Nazarenas Hotel
Palacio Nazarenas Hotel Cusco
Belmond Palacio Nazarenas Hotel Cusco
Belmond Palacio Nazarenas Hotel
Belmond Palacio Nazarenas Cusco
Belmond Palacio Nazarenas
Belmond Palacio Nazarenas
Palacio Nazarenas, A Belmond Hotel, Cusco Hotel
Palacio Nazarenas, A Belmond Hotel, Cusco Cusco
Palacio Nazarenas, A Belmond Hotel, Cusco Hotel Cusco