Hotel Balsa Inn

Photo gallery for Hotel Balsa Inn

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View from room
Down comforters, in-room safe, individually decorated, desk
Down comforters, in-room safe, individually decorated, desk
Down comforters, in-room safe, individually decorated, desk

Overview of Hotel Balsa Inn

Hotel Balsa Inn

3.0 star property
3-star hotel in Puno with restaurant and bar/lounge

8.2/10 Very good

100 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Cajamarca 555, Puno, Puno, 51
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Area shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower
  • Cable TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Puno
  • Lake Titicaca - 10 min drive

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 68 min drive
  • Puno Station - 11 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Hotel Balsa Inn

Hotel Balsa Inn offers an airport shuttle (available 24 hours) for PEN 90 per vehicle one-way. Guests looking for a bite to eat can check out Las Totoras, which serves breakfast and dinner. Fellow travelers say good things about the helpful staff and nice bathrooms.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 1:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (PEN 15 per day)
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle within 20 km*

Other information

  • Smoke-free property
  • No alcohol allowed onsite
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Las Totoras - This restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of PEN 90 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of PEN 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for PEN 35 per night

Parking

  • Valet parking costs PEN 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Balsa Puno
Hotel Balsa Inn
Hotel Balsa Inn Puno
Hotel Balsa Inn Puno
Balsa Puno
Hotel Hotel Balsa Inn Puno
Puno Hotel Balsa Inn Hotel
Hotel Hotel Balsa Inn
Balsa
Hotel Balsa Inn Puno
Hotel Balsa Inn Hotel
Hotel Balsa Inn Hotel Puno

Frequently asked questions

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Hot and powerful shower
Read the review by a Japanese traveler, he was right, this hotel has powerful hot water shower. Only block away from the main square. Lots of restaurants and at least four ice cream shops!
Bonnie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

worth it
good hotel, but compact rooms. very close to main area.
Ramesh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
Perfect
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good
Good stay
2-night trip
Verified Hotels.com guest review

8/10 Very good

Okay hotel
This hotel was decent. It was a close walk to the central plazas and shopping but very very noisy!
Lanette, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

2-night romance trip
Verified Hotels.com guest review

6/10 Good

Acceptable
A Old hotel but clean. The location is OK, near the plaza, only 3 minutes walk. A Quite area, and not suitable for walking alone near the hotel. Bad Service because I have left some clothes in the bathroom and then check out to the Lake Titikaka. I have returned to the hotel to take the luggage in the afternoon, the staff have not remind me that there is some clothes I have left in the bath room.
kwok ho, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

good location
well organised central location and organised a breakfast box
1-night trip
Verified Expedia guest review

4/10 Fair

Much better choice elsewhere
The hotel is old and not very clean. Internet is very slow.
Verified Expedia guest review