Hacienda Plaza de Armas

Photo gallery for Hacienda Plaza de Armas

Primary image
In-room safe, desk, laptop workspace, soundproofing
View from room
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Overview of Hacienda Plaza de Armas

VIP Access

Hacienda Plaza de Armas

3.5 star property
Art Deco hotel in Puno with restaurant and bar/lounge

8.2/10 Very good

283 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
Map
Jr. Puno 419, Puno, Puno, 21001
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • In-room climate control (air conditioning)
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Puno
  • Lake Titicaca - 8 min drive

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 72 min drive
  • Puno Station - 9 min walk
  • Airport shuttle (surcharge)

About this property

Hacienda Plaza de Armas

A great choice for a stay in Puno, Hacienda Plaza de Armas features an airport shuttle. For a bite to eat, guests can check out Taypicamana, which serves breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a snack bar/deli. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from noon - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 33 lbs)*
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Taypicamana - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of PEN 62.25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Hacienda Plaza Armas
Hacienda Plaza Armas Hotel
Hacienda Plaza Armas Hotel Puno
Hacienda Plaza Armas Puno
Hacienda Plaza Armas Hotel Puno
Hacienda Plaza Armas Hotel
Hacienda Plaza Armas Puno
Hacienda Plaza Armas
Hotel Hacienda Plaza de Armas Puno
Puno Hacienda Plaza de Armas Hotel
Hotel Hacienda Plaza de Armas
Hacienda Plaza de Armas Puno
Hacienda Plaza Armas Puno
Hacienda Plaza de Armas Puno
Hacienda Plaza de Armas Hotel
Hacienda Plaza de Armas Hotel Puno

Frequently asked questions

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

8.5/10

Amenities

8.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

8/10 Very good

omer, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Well located. Friendly and helpful staff. Cleanness was ok.
Claudia, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Check in was not what I am used to getting with the VIP service I usually get - no perks and not friendly
1-night trip
Verified Hotels.com guest review

2/10 Poor

Bruce, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and service
See previous review, this was 2 nights of a total of 5 nights split stay.
Manish, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Customer service was excellent. Beds and pillows were comfortable.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Quiet and comfy
We enjoyed our stay. The bed were very comfortable and the hotel was nice and quiet.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet and Spacious
This was the quiestest hotel we stayed in while visiting Peru. We were very pleased. It also had plenty of space.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice spot on the plaza
Nice hotel in the plaza, good amenities, hot water and comfy beds. Wifi was OK on mobile. Good enough for a night or two.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing location and staff r all very professional and helpful!
2-night romance trip
Verified Expedia guest review