All properties in Zermatt, Valais, Switzerland

La Ginabelle

Mountain hotel in Zermatt with spa and outdoor pool

  • Free WiFi

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Infinity Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 71.
1 / 71Outdoor Pool
Vispastrasse 52, Zermatt, 3920, VS, Switzerland
  • Great experience, hotel recently renovated. Staff was VEEERY kind, from reception, to…

    Feb 23, 2021

  • This was by far the best hotel I have ever stayed at. It was close to town and the…

    Mar 22, 2019

See all 45 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 47 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free childcare

What’s around

  • On the riverwalk
  • Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 3 min walk
  • Tour Monte Rosa - 5 min walk
  • St. Mauritius Church - 9 min walk
  • Matterhorn Museum - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Comfort Single Room
  • Comfort Double Room
  • Standard Double Room
  • Premium Double Room
  • Comfort Apartment
  • Superior Apartment
  • Premium Apartment
  • Deluxe Double Room

What’s around


  • On the riverwalk
  • Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 3 min walk
  • Tour Monte Rosa - 5 min walk
  • St. Mauritius Church - 9 min walk
  • Matterhorn Museum - 9 min walk
  • Mountaineers Cemetery - 9 min walk
  • Zermatt-Furi Gondola - 17 min walk
  • Sunnegga Ski Resort - 24 min walk
  • Furi Ski Area - 2.2 mi / 3.6 km
  • Matterhorn Express II Cable Car - 2.3 mi / 3.7 km

Getting around

  • Sion (SIR) - 78 min drive
  • Zermatt (QZB-Zermatt Train Station) - 5 min walk
  • Zermatt Station - 5 min walk
  • Zermatt Gornergratbahn Station - 5 min walk
  • Free area shuttle
See on map
Vispastrasse 52, Zermatt, 3920, VS, Switzerland

At a glance

Hotel size

  • This hotel has 47 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Free babysitting/childcare


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Ski storage
  • Full-service spa
  • Steam room
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ski lessons available nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Sauna
  • Arcade/game room

Working away

  • Computer station


  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop


  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby


  • Handrails in stairways

Languages Spoken

  • English
  • French
  • German

In the room

Home comforts

  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually furnished
  • Separate sitting area
  • Balcony

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Children & extra bedsPay at property

  • Rollaway beds are available for CHF 125.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

A shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Enhanced food service safety measures are in place.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and cash.

Also known as

  • Ginabelle
  • Ginabelle Hotel
  • Ginabelle Hotel Zermatt
  • Ginabelle Zermatt
  • La Ginabelle Hotel
  • La Ginabelle Zermatt
  • La Ginabelle Hotel Zermatt

*See fees & policies for additional details or extra charges


  • Yes, La Ginabelle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at La Ginabelle.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 11 PM. Check-out time is 11 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Bäckerei Fuchs (4-min walk), Chalet da Giuseppe (5-min walk), and Pizzeria Le Vieux Valais (6-min walk).
  • During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. La Ginabelle also has a sauna and a steam room, as well as an arcade and a garden.
  • 10.0.Exceptional

    Great location, lovely room, safe and clean, nice spa treatment, lots of choice for breakfast and very helpful staff... Thank you Expedia, we have enjoyed our stay!!! :)

    3 night romance trip, Feb 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Loved the spa and the location was good too, very close to the Sunnegga lift. Our room was very clean and service on the whole was very good. The afternoon buffet was good too. There were a couple of issues though: 1. We contacted the hotel beforehand and were told our room would have a Matterhorn view , room 212 does not have that. This wasn't too much of a problem as the weather was only clear on two days but is something to be aware of. 2. We asked reception to book a restaurant for us, came back later and it hadn't been booked as they couldn't get through to the restaurant. We were then promised hat a booking would be made by the staff coming on shift that afternoon/ evening but we heard nothing back. Decided to book ourselves instead. 3. It should be made clear if coffee is included or not in the afternoon buffet, my wife and I are still not sure whether it's included or not, based on the literature left in our room.

    5 night trip, Jan 30, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    5 min walk from train station, ski rental shop and ski lift just next door. wonderful location, friendly staff great hotel.

    Jeong Hyun, 2 night trip, Dec 1, 2018

    Verified guest review

  • 10.0.Exceptional

    Parfait !

    Superbe hotel. Service impeccable. Personnel extraordinairement gentil et à l'écoute.

    Lynda, 2 night trip, Sep 9, 2021

    Verified guest review

  • 10.0.Exceptional

    Chambre très bien rénovée, spa très agréable. Personnel sympathique et compétent

    Cédric, 4 night trip, Aug 17, 2021

    Verified guest review

  • 8.0.Very good

    Erholsamer Aufenthalt in herrlicher Bergwelt

    Wir haben unseren Aufenthalt sehr genossen. Die Zimmer waren geräumig und sauber. Was uns fehlte war eine Kaffeemaschine oder ein Wasserkocher im Zimmer. Hätte ich von einem 4* Hotel eigentlich erwartet. Die Beschriftungen im ganzen Haus sind Z.T. mangelhaft. Am Anfang sucht man viel. Alles in allem aber ein schöner und erholsamer Aufenthalt. Kommen gerne wieder.

    Martin, 5 night family trip, Jul 16, 2021

    Verified guest review

  • 10.0.Exceptional

    Très bien

    Très bon weed end

    patricia, 2 night trip, Jul 1, 2021

    Verified guest review

  • 10.0.Exceptional

    Très belle place, accueil au top

    Sloanne, 2 night trip, Jun 30, 2021

    Verified guest review

  • 10.0.Exceptional

    Gerne wieder!

    Vom Einchecken, über die fünf Aufenthaltstage bis zum Auschecken am Abreisetag, alles war prima. Freundliche MitarbeiterInnen, sehr angenehmer Service im Restaurant, feines Essen und ein schönes Zimmer machten diesen Aufenthalt wirklich erholsam und sehr zufrieden.

    Walo, 5 night trip, Jun 19, 2021

    Verified guest review

  • 10.0.Exceptional

    Ein schönes Hotel, mit vielen Annehmlichkeiten.

    Wurde sehr freundlich empfangen. Das mir zugewiesene Zimmer konnte ich zum Glück wechseln, da auf dieser Seite gerade eine Baustelle war. Bekam dann ein Zimmer mit Blick aufs Matterhorn, danke :-) Was ich super fand war der Pool und der Wellnessbereich. Das Frühstücksbuffet liess keine Wünsche offen auch das Essen am Abend war ausgezeichnet. Da das Wetter einfach traumhaft war, konnte man auf dem Balkon noch lange die wunderbare Aussicht geniessen.

    Margrit, 4 night trip, Jun 8, 2021

    Verified guest review

See all 45 reviews