Hotel y Centro de Convenciones Jardines del Lago

Photo gallery for Hotel y Centro de Convenciones Jardines del Lago

Primary image
Beach towels, beach bar, kayaking
Outdoor pool
Outdoor pool
In-room safe, individually decorated, individually furnished

Overview of Hotel y Centro de Convenciones Jardines del Lago

Hotel y Centro de Convenciones Jardines del Lago

3.0 star property
Beach hotel in Panajachel with outdoor pool and restaurant

8.5/10 Very good

179 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Bar
The price is Rs 74
Price available on 22/05/2022
Map
Calle Monterrey, Panajachel, Solola, 7010
Main amenities
  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Beach towels
  • Beach bar
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
For families
  • Children stay free
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the waterfront

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive
  • La Aurora Intl. Airport (GUA) - 116 min drive
  • Airport shuttle (surcharge)

About this property

Hotel y Centro de Convenciones Jardines del Lago

At Hotel y Centro de Convenciones Jardines del Lago, you can spend time at the beach sipping drinks, plus you'll have access to onsite kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Vaqueros serves local cuisine and the bar/lounge is a great place to grab a cold drink. Other highlights include a sauna, a snack bar/deli, and a terrace. The helpful staff and location get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - 10:00 PM
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available on request)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Playground
  • Children's menu

What to do

  • Kayaking
  • Boat tours
  • Bicycle rentals nearby
  • Ecotours nearby

Working away

  • Business center
  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Umbrellas
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Arcade/game room
  • Sauna

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Vaqueros - Overlooking the garden, this restaurant specializes in local cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of GTQ 85 per person (approximately)
  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel
y Centro de Convenciones Jardines del Lago
y Centro de Convenciones Jardines del Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
y Centro Convenciones Jardines Lago
Hotel y Centro de Convenciones Jardines del Lago Hotel
Hotel y Centro de Convenciones Jardines del Lago Panajachel
Hotel Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel

Frequently asked questions

Overall score and ratings

8.5

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Pleasant clean and affordable
Hakan, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I have a wonderful experience. The cafeteria has good service as restaurants as well. Just the tiny little thing is hey should provide extra towels when the reservation is for a family and clean a little more the showers.
Wendy V, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great view but basic rooms
Upon arrival to the hotel we could tell the view of the Lake was breathtaking. We had reservations for 3 rooms. The rooms to our opinion did not match the pictures described on site. Very basic rooms, for the price per night, the rooms were good for sleeping but no extra features. Our room had one twin bed, one full size bed and a table. There was one dresser but that was all. Bathroom also was very basic, sink looked like it was barely holding on and in the shower there was a soap holder that also looked as if was falling. The view on the other hand was spectacular. They had an infinity pool looking out to the lake and it was breath taking. We did have to ask if they could turn on the heater for the pool at night since it did get chilly. They also charged us extra at check in for any kids over the age of 8. The onsite restaurant was decent and they did offer room service.
Wiliam, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The gardens and views are amazing. The room was comfortable and clean. Many staff members were kind but not all of them. There was some construction going on and it started very early (7:00am). There was also a lot of parties and that made a lot of noise late into the night.
Sadie, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Elisia, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location was amazing, everything about it. Just if the pool could be heated, that will make this hotel perfect.
Eli, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel is nice enough. Always a few details, for instance the Fajitas were smothered in gravy, not good. But then again service is great and the hotel very comfortable.
Jose, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

No habia buen internet desde la habitación que estuvimos.
Melissa, 1-night family trip
Verified Expedia guest review

8/10 Very good

It was ok
Cristobal, 1-night trip
Verified Travelocity guest review