Empress Hotel Sepang

Photo gallery for Empress Hotel Sepang

Primary image
Outdoor pool
Outdoor pool
Superior King Or Twin Room | In-room safe, free WiFi
Superior King Or Twin Room | In-room safe, free WiFi

Overview of Empress Hotel Sepang

Empress Hotel Sepang

3.0 star property
Suburban hotel in Bandar Baru Salak Tinggi with outdoor pool and restaurant

6.6/10 Good

207 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Jalan ST 1C/7, Medan 88, Bandar Baru Salak Tinggi, Sepang, Selangor, 43900
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Airport shuttle
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In Bandar Baru Salak Tinggi
  • Sepang International Circuit - 17 min drive
  • Mitsui Outlet Park Klia Sepang - 13 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 13 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 56 min drive
  • Kuala Lumpur Salak Tinggi Station - 10 min drive
  • Kuala Lumpur Batang Benar KTM Komuter Station - 12 min drive
  • Kuala Lumpur International Airport Station - 15 min drive
  • Airport shuttle (surcharge)

About this property

Empress Hotel Sepang

3-star hotel in the heart of Bandar Baru Salak Tinggi
Take advantage of a roundtrip airport shuttle, dry cleaning/laundry services, and conference space at Empress Hotel Sepang. The onsite restaurant, Angsana Coffee House, features international cuisine. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and luggage storage
  • A TV in the lobby, a porter/bellhop, and a computer station
  • Guest reviews say good things about the overall value, helpful staff, and proximity to the airport
Room features
All guestrooms at Empress Hotel Sepang include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 324 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 5 AM–10 AM
  • Restaurant

Traveling with children

  • Children's pool

Working away

  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • English
  • Malay

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Angsana Coffee House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 40 per person (approximately)
  • Airport shuttle service is offered for an extra charge

Renovations and closures

This property will be closed from June 1 2022 to May 31 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Empress Hotel Sepang
Empress Sepang
Empress Sepang Hotel
Hotel Empress
Hotel Empress Sepang
Hotel Sepang
Sepang Empress Hotel
Sepang Hotel
Empress Hotel Sepang Hotel
Empress Hotel Sepang Sepang
Empress Hotel Sepang Hotel Sepang

Frequently asked questions

Is Empress Hotel Sepang currently open?
This property will be closed from June 1 2022 to May 31 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Does Empress Hotel Sepang offer free cancellation for a full refund?
Yes, Empress Hotel Sepang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Empress Hotel Sepang?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Empress Hotel Sepang?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Empress Hotel Sepang?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Empress Hotel Sepang?
Yes, there's free self parking.
Is airport shuttle service offered by Empress Hotel Sepang?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Empress Hotel Sepang?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Empress Hotel Sepang and nearby?
Empress Hotel Sepang has an outdoor pool.
Are there restaurants at or near Empress Hotel Sepang?
Yes, Angsana Coffee House offers international cuisine. Nearby restaurants include Socotra Restaurant (2.3 mi), Corner Lot Eatery (2.3 mi), and Wok Express Nilai (2.6 mi).

Overall score and ratings

6.6

Good

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Charles, 7-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

good.location.
2-night business trip
Verified Expedia guest review

6/10 Good

After speaking with Expedia about a late check out, we arrived to be told we had to pay for another day after it had been pre arranged when the booking had been made through Expedia. Next time I will book it myself
Sharon, 1-night family trip
Verified Expedia guest review

2/10 Poor

Horrible horible place
This place is awful - it was dirty and awful. Nothing like the photos.we paid extra for breakfast which was disgusting. The staff were OK but the place was terrible. 0 stars- I want a refund!
Clare, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

Carpet was too old and dirty, bed linen not clean. One of us got itchy and swollen on eye
nely, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nothing special
Cold Water
9-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review