All properties in Toronto, Ontario, Canada

Shangri-La Toronto

Luxury hotel with 2 bars/lounges, near Royal Alexandra Theatre

  • Free WiFi

Image gallery

  • Presidential Owner Suite, Balcony - Guest Room View
  • Presidential Owner Suite, Balcony - Guest Room View
  • Pool
  • Pool
  • Presidential Owner Suite, Balcony - Guest Room View
Presidential Owner Suite, Balcony - Guest Room View. Image 1 of 69.
1 / 69Presidential Owner Suite, Balcony - Guest Room View
188 University Avenue, Toronto, M5H 0A3, ON, Canada
  • Love the place, people and location. My go to place and the food is amazing

    Feb 16, 2021

  • The rooms were very nice and the food was very good as well.

    Jan 2, 2021

See all 345 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 202 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool

What’s around

  • In Toronto Entertainment District
  • Royal Alexandra Theatre - 3 min walk
  • Princess of Wales Theatre - 5 min walk
  • Nathan Phillips Square - 7 min walk
  • Metro Toronto Convention Centre - 8 min walk
  • Ripley's Aquarium of Canada - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Suite, 1 Bedroom, City View
  • Deluxe Suite, 1 Bedroom
  • Executive Room, 2 Queen Beds
  • Premier Room, 2 Queen Beds
  • Presidential Owner Suite, Balcony
  • Signature Designer Suite
  • Presidential Shangri-La Suite, Balcony
  • Executive Room, 1 King Bed, Terrace, City View
  • Premier Room, 1 King Bed, City View
  • Presidential Garden Suite, Balcony

What’s around


  • In Toronto Entertainment District
  • Royal Alexandra Theatre - 3 min walk
  • Princess of Wales Theatre - 5 min walk
  • Nathan Phillips Square - 7 min walk
  • Metro Toronto Convention Centre - 8 min walk
  • Ripley's Aquarium of Canada - 11 min walk
  • Toronto Eaton Centre - 12 min walk
  • CN Tower - 12 min walk
  • Scotiabank Arena - 12 min walk
  • Hockey Hall of Fame - 12 min walk
  • Yonge-Dundas Square - 15 min walk

Getting around

  • Pearson Intl. Airport (YYZ) - 21 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 6 min drive
  • Union Station - 9 min walk
  • Exhibition Station - 5 min drive
  • Bloor Station - 10 min drive
  • King St West at University Ave West Side Stop - 3 min walk
  • Queen St West at University Ave Stop - 3 min walk
  • St Andrew Station - 3 min walk
  • Airport shuttle (surcharge)
Profile: Toronto Entertainment District

Profile: Toronto Entertainment District

The Toronto Entertainment District is one of the city’s most energetic areas. In the heart of downtown Toronto, and just blocks from Lake Ontario’s harbors, the district brims with nightclubs, theaters, performing arts venues, and cocktail bars. Lively crowds commingle with artsy, bohemian types, giving the area a versatile, welcoming feel.

The ornate Royal Alexandra Theatre on King Street is one of the district’s highlights—stage fanatics will delight in the musicals and comedies performed here. The family-friendly Ripley’s Aquarium of Canada is a crowd-pleasing public spot offering interactive programs and classic exhibits.

See on map
188 University Avenue, Toronto, M5H 0A3, ON, Canada

At a glance

Hotel size

  • This hotel has 202 rooms
  • This hotel is arranged over 66 floors


  • Check-in time 3:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*


  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • Up to 50 lbs
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*


  • Onsite valet parking (CAD 50.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Things to do

  • Indoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Spa tub
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Year Built - 2012
  • Elevator
  • Garden
  • Terrace
  • Fireplace in lobby


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Satellite TV channels
  • IPad

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.


Bosk - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

The Bar - This bar serves breakfast only.

Lobby Lounge - This lobby lounge specializes in Asian cuisine and serves light fare only.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hotel Shangri-la Toronto
  • Shangri-La Toronto Hotel
  • Shangri la hotel Toronto
  • Shangri-La Toronto Toronto
  • Shangri-La Toronto Hotel Toronto
  • Shangri-la Hotel Toronto
  • Shangri-la Toronto
  • Shangri-la Toronto Hotel
  • Toronto Hotel Shangri-la
  • Toronto Shangri-la
  • Toronto Shangri-la Hotel
  • Shangri la Hotel Toronto

Optional extras

Valet parking costs CAD 50.00 per night with in/out privileges

Full breakfast is offered for an extra charge of CAD 56 for adults and CAD 56 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 125 per accommodation (may vary based on length of stay)

Airport shuttle service is offered for an extra charge of CAD 199 per vehicle (roundtrip)


The listed child breakfast fee applies to guests age 11 and younger.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Shangri-La Toronto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs CAD 50.00 per night. Electric vehicle charging is available.
  • Yes, there's an indoor pool.
  • Yes, cats and dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of CAD 125 per accommodation, per stay. Food and water bowls are available.
  • You can check in from 3:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Bosk offers alfresco dining and Asian cuisine. Nearby restaurants include PAI (3-min walk), Drake One Fifty (3-min walk), and Estiatorio Volos (3-min walk).
  • Yes, an airport shuttle is available. The charge is CAD 199 per vehicle roundtrip.
  • Onsite recreation at Shangri-La Toronto includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Shangri-La Toronto also has 2 bars, an indoor pool, and a 24-hour fitness center, as well as a sauna and a garden.
  • 6.0.Good

    Business Travel

    Hotel was nice but not worth the money. Over priced and not that special.

    1 night business trip, Oct 26, 2020

    Verified guest review

  • 6.0.Good

    To whom it may concern, My wife and I stayed at the Shangri-La hotel this past weekend. Our stay went fairly well, however, there were a few minor mishaps that we were surprised with during our stay. Firstly, we had requested a premier room. Upon check-in the hotel was kind enough to provide us with an upgrade to a one bedroom suite. However, when entering the room we realized we'd prefer the premier (as originally requested); as we really wanted the bathroom with a view. We were lucky to secure a premier room on the 7th floor. Due to the change in rooms, the IPAD in our (new) room was not set up until the second day of our stay. Secondly, we couldn't operate the weight scale in the bathroom as it was showing low battery. Thirdly, the automated drapes seemed to have some issues. When we closed them at night, they would re-open. We had to play around with the buttons and hold them down to keep the curtains closed. Lastly, the coffee machine in our room stopped working the morning we were departing. We would put a coffee pod into the machine and only hot water would come out. We tried a couple of times and it was still the same. This was our first stay at the Shangri-La, we had actually come to celebrate our 3rd wedding anniversary. The hotel is beautiful and the staff are welcoming and eager to please. We just wanted to pass on these notes for your awareness. We hope you can make our next stay even better.

    Daanish, 2 night romance trip, Sep 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Gorgeous hotel. Attentive, personalized service from staff. Enjoyed a post dinner drink in the outdoor patio. Even during Covid it was a lovely getaway.

    Dcntoronto, 1 night romance trip, Sep 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful jacuzzi tub. Staff was great and answered all our questions. We were celebrating our anniversary and the staff had left a cheeseplate with snacks and a sweet message in our room.

    JKaur, 1 night romance trip, Jun 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Extremely clean Great views Rooms were high-tech and designed very well

    2 night romance trip, Mar 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was beautiful and had a very hype lobby with live music and a bar to make the stay at the hotel even more fun.

    1 night trip with friends, Feb 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    From check in champagne and a room upgrade it was a great experience

    1 night trip with friends, Feb 29, 2020

    Verified guest review

  • 10.0.Exceptional

    Beautiful rooms great pool all very nice attentive staff

    dt, 2 night trip with friends, Feb 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff and room (Premier King) was amazing. Couldn't have had a better night away for a milestone anniversary!

    1 night romance trip, Feb 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Best Hotel in Toronto

    Wonderfull, service, food excellent. I have been in a nember of European and american

    George, 3 night trip, Feb 27, 2020

    Verified guest review

See all 345 reviews