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Staybridge Suites Hamilton Downtown, an IHG Hotel

3-star hotel with indoor pool, near Hamilton City Hall

  • Free WiFi
From
Rs8,542

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  • Lobby
  • Pool
  • Balcony
  • Lobby
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20 Caroline St S, Hamilton, L8P0B1, ON, Canada
8.6.Fabulous.
  • Excellent Location. Excellent Staff treatment and kindness.

    Feb 19, 2021

  • Great stay love the rooms will. Defiantly be coming back

    Feb 13, 2021

See all 288 reviews

Official standards

This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • 48 hours Gap period enforced between guest stays -

Guests rated location

Walkable
Convenient
Dining options
Easy parking
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Kitchen
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 129 smoke-free guestrooms
  • Indoor pool
  • 24-hour fitness center
  • Self parking
  • 24-hour business center
  • 24-hour front desk

For families

  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Refrigerator
  • Private bathroom

What’s around

  • In Central Hamilton
  • FirstOntario Centre - 5 min walk
  • Hamilton Convention Centre - 6 min walk
  • Mohawk College - 40 min walk
  • Hamilton City Hall - 5 min walk
  • Art Gallery of Hamilton - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 Bedroom, Kitchen (Living and Kitchen area)
  • Suite, 1 Bedroom, Kitchen (2 Queen)
  • Suite, 2 Bedrooms, Kitchen (1 King 2 Queen)
  • Suite, 1 Bedroom, Accessible, Kitchen (1 Qn, Mobil Trnsfr Shwr)
  • Studio Suite, Kitchen
  • Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobil Trnsfr Shwr)
  • Studio Suite, 1 King Bed, Kitchen (Walk in Shwr)
  • Studio Suite, 1 Queen Bed, Kitchen
  • Suite, 1 Bedroom, Balcony (1 King)
  • Suite, 1 Bedroom, Jetted Tub (1 King)
  • Suite, 1 Bedroom, Accessible, Kitchen (1 Qn, Mobil Roll In Shwr)

What’s around

Landmarks

  • In Central Hamilton
  • FirstOntario Centre - 5 min walk
  • Hamilton Convention Centre - 6 min walk
  • Mohawk College - 40 min walk
  • Hamilton City Hall - 5 min walk
  • Art Gallery of Hamilton - 5 min walk
  • Theatre Aquarius - 17 min walk
  • McMaster University - 2.6 mi / 4.1 km
  • Royal Botanical Gardens - 3.4 mi / 5.5 km
  • Albion Falls - 6.8 mi / 10.9 km

Getting around

  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 50 min drive
  • Hamilton GO Centre - 11 min walk
  • West Harbour Station - 19 min walk
  • Aldershot Station - 8 min drive
map
See on map
20 Caroline St S, Hamilton, L8P0B1, ON, Canada

At a glance

Hotel size

  • This hotel has 129 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Up to 75 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CAD 12.50 per day)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free breakfast
  • Snack bar/deli
  • Barbecue grills

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities

Facilities

  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Roll-in shower
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Number of living rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils

Small print

Also known as

  • Staybridge Suites Hamilton Downtown
  • Staybridge Suites Hamilton Downtown
  • Staybridge Suites Hotel Hamilton Downtown
  • Staybridge Suites Hamilton Downtown an IHG Hotel
  • Staybridge Suites Hamilton Downtown, an IHG Hotel Hotel
  • Staybridge Suites Hamilton Downtown, an IHG Hotel Hamilton
  • Staybridge Suites Hamilton Downtown, an IHG Hotel Hotel Hamilton
  • Staybridge Suites Hamilton - Downtown Ontario
  • Staybridge Suites Hamilton Downtown Hotel
  • Staybridge Suites Hamilton

Optional extras

Self parking costs CAD 12.50 per day

Pets are allowed for an extra charge of CAD 10 per pet, per day

Service animals exempt from fees

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Staybridge Suites Hamilton Downtown, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 12.50 per day.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of CAD 10 per pet, per day. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 2:00 AM. Check-out time is noon. Contactless check-out is available.
  • Yes. Nearby restaurants include Casbah Lounge (4-min walk), La Luna (4-min walk), and Anchor Bar and Grill (5-min walk).
  • No, this hotel doesn't have a casino, but Flamboro Downs (20-min drive) is nearby.
  • Staybridge Suites Hamilton Downtown, an IHG Hotel has an indoor pool and a 24-hour fitness center.
8.6.Fabulous.
  • 8.0.Very good

    Layout was good, some issues with the bathroom toilet otherwise very clean. Staff was very helpful

    1 night family trip, Feb 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was perfect!

    Janet, 1 night trip with friends, Dec 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Clean spacious suites and friendly staff. Its location downtown Hamilton has easy walkability to restaurants, coffee shops and a small nearby mall which also contains a supermarket which provides fresh seafood and poultry.

    Nicki, 3 night business trip, Sep 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved it. Had a great time, thank you. I will be returning to this hotel again.

    1 night romance trip, Aug 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel !!

    Awesome hotel very clean and professional second time here and definitely will be back

    Joel, 2 night trip, Aug 14, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Very friendly staff...really disappointed that the swimming pool was closed also the gym was closed as well as the kitchen and dinning area...the place definitely need repairs to outside and inside.

    Phil, 4 night family trip, Aug 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    They did a great job of making us feel safe to be there during COVID by keeping main doors locked and having appropriate measures in place for check in. Amenities were of course closed or restricted but that was to be expected and they did offer open use of the patio area. The rooms for clean and well stocked. Would stay here again.

    Jackie, 1 night romance trip, Jul 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We loved the room, the bedding and the shower! It was so reasonably priced! The staff were also so helpful and personable.

    Stephanie, 2 night trip with friends, Jul 17, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Disgusting

    Worst hotel experience ever will never stay here

    Jacob, 2 night trip, Apr 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location. The room was clean. Comfortable. Quiet.

    AA, 1 night trip, Apr 17, 2020

    Verified Expedia guest review

See all 288 reviews