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Best Western Lozenetz Hotel

3-star hotel with spa, near National Palace of Culture

  • Free WiFi
From
Rs1,762

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Comfort Room, 1 Double Bed, Non Smoking - Guest Room
  • Comfort Room, 1 Double Bed, Non Smoking - Guest Room
  • Superior Room, Multiple Beds, Non Smoking - Bathroom
  • Family Suite, Multiple Beds, Non Smoking - Bathroom
  • Comfort Room, 1 Double Bed, Non Smoking - Guest Room
Comfort Room, 1 Double Bed, Non Smoking - Guest Room. Image 1 of 44.
1 / 44Comfort Room, 1 Double Bed, Non Smoking - Guest Room
23, Bul. Sveti Naum, Sofia, 1421, Bulgaria
7.4.Good.
  • Стаята, матрака, възглавницата, закуската и удобствата на хотела са добри, но и двете…

    Nov 18, 2021

  • Shabby and dirty! In a still COvid pandemic you would think they will clean the glasses…

    Aug 26, 2021

See all 106 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Safe
Convenient
Walkable
Quiet
Shopping
  • Free WiFi
  • Parking available
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 31 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Self parking
  • Business center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping

What’s around

  • In Lozenets
  • National Palace of Culture - 14 min walk
  • Park Center - 8 min walk
  • Borisova Gradina Park - 9 min walk
  • Vitoshka Boulevard - 17 min walk
  • Vitosha Blvd - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Comfort Room, 1 Double Bed, Non Smoking
  • Comfort Room, 2 Twin Beds, Non Smoking
  • Family Suite, Multiple Beds, Non Smoking
  • Deluxe Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)
  • Superior Room, Multiple Beds, Non Smoking

What’s around

Landmarks

  • In Lozenets
  • National Palace of Culture - 14 min walk
  • Park Center - 8 min walk
  • Borisova Gradina Park - 9 min walk
  • Vitoshka Boulevard - 17 min walk
  • Vitosha Blvd - 17 min walk
  • East Park Trade Centre - 17 min walk
  • Expo 2000 Congress Centre - 18 min walk
  • Vasil Levski Stadium - 20 min walk
  • Bulgarian Army Stadium - 20 min walk
  • Tokuda Hospital - 21 min walk

Getting around

  • Sofia Airport (SOF) - 11 min drive
  • Sofia Central Station - 6 min drive
  • Sofia Sever Station - 8 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
23, Bul. Sveti Naum, Sofia, 1421, Bulgaria

At a glance

Hotel size

  • This hotel has 31 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-5:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (BGN 19.90 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Full-service spa

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2004
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

Languages Spoken

  • Bulgarian
  • English
  • Greek
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Victoria Spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: BGN 0.80 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of BGN 26 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs BGN 19.90 per day

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards, debit cards and cash.

Also known as

  • Hotel Lozenetz
  • Best Lozenetz Hotel Sofia
  • Best Western Lozenetz Hotel Hotel
  • Best Western Lozenetz Hotel Sofia
  • Best Western Lozenetz Hotel Hotel Sofia
  • Hotel Lozenetz Sofia
  • Lozenetz
  • Lozenetz Hotel
  • Lozenetz Sofia
  • Lozenetz Hotel Sofia
  • Best Western Lozenetz Hotel Sofia
  • Best Western Lozenetz Sofia
  • Best Western Lozenetz

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Lozenetz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self parking costs BGN 19.90 per day.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 5:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Biroteka (3-min walk), Spaggo (5-min walk), and OLA (6-min walk).
  • Yes, an airport shuttle is available. The charge is BGN 26 per person one-way.
  • Best Western Lozenetz Hotel has a spa and a garden, as well as access to a nearby indoor pool.
7.4.Good.
  • 6.0.Good

    The hotel is in a nice location, near the underground. The room was facing away from the street and it was very quiet. Staff were friendly. The house keeping was haphazard, the bed was made twice during our 12 days stay. However fresh towels were provided almost every day. The bathroom fixtures were poorly made and some of them broken.

    Nikola, 12 night romance trip, Aug 19, 2021

    Verified Expedia guest review

  • 6.0.Good

    The bed comforter was not clean, the sheet it gets placed were clean but not the comforter. Breakfast was cold every day, the meat balls, sausage were placed in the warming/serving tray cold. The toaster would work unless held down.

    9 night business trip, Aug 5, 2021

    Verified Expedia guest review

  • 6.0.Good

    Awlful smell of smoke. Don't be misled by branch name,

    DEYAN, 1 night trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice very clean hotel in the center of town. I’ve been going for years to the nearby Zenit but this became my favorite now. Good value for money.

    3 night trip, Jun 15, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Excellent location, friendly staff. It's clean. Delicious breakfast. Easy access to public transportation and Sofia Center. The only minor problem was bad wifi in my room so I had to take my laptop to the lobby and work there. It was fixed a few days later. Recommendation - I would like to see the staff smiling more often. Overall I am glad I booked a room there.

    7 night trip, May 20, 2021

    Verified Expedia guest review

  • 2.0.Poor

    I have never thought that it's possible that 2 of 3 bookings on the hotel within two weeks cab have overbooking problem. It seems that this hotel sells rooms without limiting the amount of sales. So this time when I came to the hotel and when a receptionist said that it is overbooked, i have already known what to do. The replacement hotel has worse location, did but include breakfast and it has a problem with balcony door, which was impossible to close properly.

    Nick, 1 night trip, Feb 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It was that rare booking, when hotel was not overbooked. Hotel overall and rooms are quite good. Breakfast has variety of food and quite good

    Nick, 1 night trip, Feb 4, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    All the time overbooked

    Hotel was overbooked and the receptionist ask me to use another hotel from their chain. It was quite late and i didn't want to arguing, so i agreed to this proposition. But the substitution hotel was much worse. The location is quite far from city center. Breakfast is not included (but it was included in the original booking). The room has a lot of problems

    Nick, 1 night trip, Feb 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    No slippers in the room. Poor breakfast. Polite staff. Very expensive parking lots. Use the places behind the hotel.

    Teodora, 2 night romance trip, Jan 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Super

    Everything was perfect. I would like to thank the reception. They were really nice, helpful and kind. We back there for sure again and will recommend to my friends. Thank you.

    Behnam, 1 night business trip, Dec 19, 2020

    Verified Hotels.com guest review

See all 106 reviews