Grand Hyatt Kuala Lumpur

Photo gallery for Grand Hyatt Kuala Lumpur

Lobby
Outdoor pool, open 8:00 AM to 8:00 PM, free cabanas, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Kuala Lumpur Convention Centre

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
The price is ₹11,497
Price available on 18/10/2022
Map
12 Jalan Pinang, Kuala Lumpur, 50450
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower

Choose dates to view prices

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Suria KLCC Shopping Centre - 6 min walk
  • KLCC Park - 6 min walk
  • Petronas Twin Towers - 8 min walk
  • Pavilion Kuala Lumpur - 9 min walk
  • Berjaya Times Square - 19 min walk
  • Kuala Lumpur Tower - 6 min drive
  • Petaling Street - 9 min drive
  • Merdeka Square - 10 min drive
  • Kuala Lumpur Sentral - 14 min drive
  • Mid Valley Megamall - 15 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur International Airport (KUL) - 51 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • Raja Chulan Station - 8 min walk
  • KLCC Station - 11 min walk
  • Bukit Bintang Station - 13 min walk

About this property

Grand Hyatt Kuala Lumpur

5-star luxury hotel in the heart of Kuala Lumpur City Centre
Close to Petronas Twin Towers and Pavilion Kuala Lumpur, Grand Hyatt Kuala Lumpur provides a poolside bar, dry cleaning/laundry services, and 2 bars. Treat yourself to a facial, reflexology, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Malaysian cuisine and al fresco dining. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
Other perks include:
  • An outdoor pool and a children's pool, with free cabanas and sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), limo/town car service, and luggage storage
  • A front desk safe, massage treatment rooms, and 13 meeting rooms
  • Guest reviews give top marks for the location
Room features
All 411 rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Rainfall showers, designer toiletries, and separate tubs/showers
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 411 rooms
  • Arranged over 39 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (MYR 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

Working away

  • Business center
  • 13 meeting rooms
  • Computer station
  • Conference space (45370 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Height-adjustable showerhead
  • Grab bar in bathtub
  • Accessible bathtub

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 115 for adults and MYR 58 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MYR 100.0 per night

Parking

  • Valet parking costs MYR 25 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the fitness facility with adult supervision
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Grand Hyatt Kuala Lumpur offer free cancellation for a full refund?
Yes, Grand Hyatt Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Kuala Lumpur?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at Grand Hyatt Kuala Lumpur on 18 October 2022 start from ₹11,497, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Kuala Lumpur?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Kuala Lumpur?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Hyatt Kuala Lumpur?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hyatt Kuala Lumpur?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Hyatt Kuala Lumpur?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Grand Hyatt Kuala Lumpur and nearby?
Grand Hyatt Kuala Lumpur has 2 bars and a spa, as well as an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Grand Hyatt Kuala Lumpur?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Malaysian cuisine, and pool views. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Ten Japanese Fine Dining (4-min walk), Sushi Oribe (4-min walk), and Rum Jungle (5-min walk).
What's the area around Grand Hyatt Kuala Lumpur like?
Grand Hyatt Kuala Lumpur is in Kuala Lumpur City Centre, a short 8-minute walk from Raja Chulan Station and 8 minutes' walk from Petronas Twin Towers. Travelers love the hotel's prime location.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

4/10 Fair

Im disappointed
The water kettle exploded/tripped when i heated up water, theres strains of hair on the hanger, you can see webs at corners of the closet, and theres also stain on the floor at the sink - either they forgot a spot or what nots ew.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellence
It was a VERY pleasant stay. Staff is more than perfect: he anticipated my requests! I call this "Excellence"
Pascal, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Craig, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel in excellent location
Next to KLCC and walking distance to Pavilion & KLCC Suria shopping malls as well as Bukit Bintang area. Fantastic breakfast on the 38th floor facing the twin towers. The room and bed linen are very clean and comfortable. A very pleasant stay of 5 days.
Lu, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Branko, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andri, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

we enjoy our stay very much, the room was super comfortable, best night sleep, very satisfy with all criteria, room size, cleanliness, food and location. Special thanks to kind, helpful & friendly counter staff Derrick. kind service oriented staff,
Ai King, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Always a great stay. Excellent hotel with attentive staff and great facilities in the perfect location
Greg, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a good experience
Irene, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Qasim, 4-night trip
Verified Hotels.com guest review