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All properties in Erzurum, Erzurum (province), Turkey

Dedeman Erzurum Palandöken Ski Lodge

Ski-in/ski-out hotel with ski shuttle, near Palandöken Mountain

  • Free WiFi and free parking
From
Rs4,414

Image gallery

  • Lobby Lounge
  • Lobby Lounge
  • Pool
  • Living Area
  • Lobby Lounge
Lobby Lounge. Image 1 of 63.
1 / 63Lobby Lounge
7.8.Good.
  • Hotel is ok for skiing of course if skiing facility is working. Breakfast was very good…

    Mar 15, 2021

  • It's a good Hotel, slightly old but it's good. The breakfast is basic and you don't get a…

    Dec 21, 2020

See all 61 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 66 guestrooms
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool

For families

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (free)
  • Private bathroom
  • Premium TV channels

What’s around

  • In Palandöken
  • Palandöken Mountain - 3 min walk
  • Ataturk House Museum - 4.7 mi / 7.6 km
  • Twin Minaret Madrasa - 5.1 mi / 8.2 km
  • Three Tombs - 5.1 mi / 8.3 km
  • Erzurum State Theatre - 5.8 mi / 9.4 km
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Shuttle services
  • Ski facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Junior Suite, 1 Double Bed
  • Deluxe Room, 1 Double Bed

Location

  • In Palandöken
  • Palandöken Mountain - 3 min walk
  • Ataturk House Museum - 4.7 mi / 7.6 km

What’s around

Landmarks

  • In Palandöken
  • Palandöken Mountain - 3 min walk
  • Ataturk House Museum - 4.7 mi / 7.6 km
  • Twin Minaret Madrasa - 5.1 mi / 8.2 km
  • Three Tombs - 5.1 mi / 8.3 km
  • Erzurum State Theatre - 5.8 mi / 9.4 km
  • Erzurum Citadel - 6 mi / 9.6 km
  • Erzurum Archaeology Museum - 6.6 mi / 10.7 km
  • Lala Mustafa Pasa Mosque - 6.6 mi / 10.7 km
  • Abdurrahman Gazi Tomb - 7.8 mi / 12.5 km

Getting around

  • Erzurum (ERZ) - 34 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ski shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, vehicles are disinfected prior to valet parking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options
  • Free 24-hour offsite parking nearby
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Hiking/biking trails on site
  • Ski lessons on site
  • Ski equipment rentals on site
  • Sledding on site
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Working away

  • Conference space
  • Conference space size (meters) - 610
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • German
  • Turkish

In the room

Home comforts

  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • 19-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with Turkish bath/hammam.

Dining

Somine Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

Ski

  • Ski-in/ski-out access
  • Ski passes available
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons on site
  • Ski equipment rentals on site
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Hiking/biking trails on site
  • Ski lessons on site
  • Ski equipment rentals on site
  • Sledding on site

Nearby

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Small print

Also known as

  • Dedeman Erzurum Palandoken Ski
  • Dedeman Erzurum Palandöken Ski Lodge Hotel
  • Dedeman Erzurum Palandöken Ski Lodge Erzurum
  • Dedeman Erzurum Palandöken Ski Lodge Hotel Erzurum
  • Dedeman Erzurum Palandöken Ski Lodge
  • Dedeman Palandöken Ski Lodge
  • Dedeman Erzurum Palandöken Ski
  • Dedeman Palandöken Ski

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-in between 10:00 AM and 11:30 AM can be arranged for an extra charge (amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Cooked-to-order breakfast is offered for an extra charge of TRY 60 for adults and TRY 30 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of TRY 150 per vehicle (roundtrip)

Airport shuttle service for children up to age 6 costs TRY 0 (roundtrip)

Train station pick-up service is offered for an extra charge

Ski shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from June to September.
  • Hot springs access available from 8:00 AM to 6:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast and through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    Deposit: TRY 500 per night (for stays between 01 December - 31 March)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Dedeman Erzurum Palandöken Ski Lodge does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking. Parking spots may be limited.
    • Yes, there's a seasonal outdoor pool and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
    • Yes, Somine Restaurant offers garden views. The dining venue will be unavailable from December 1 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Aydeniz (4.7 mi), Sefam tea (4.7 mi), and Dönerci Hacıbaba (4.7 mi).
    • Yes, an airport shuttle is available. The charge is TRY 150 per vehicle roundtrip.
    • During the winter, enjoy onsite recreation like sledding and skiing and return when the snow melts for hiking. Additional recreation nearby includes hot springs. Enjoy amenities like a seasonal outdoor pool, a sauna, and a Turkish bath. Dedeman Erzurum Palandöken Ski Lodge also has a picnic area and a garden.
    7.8.Good.
    • 8.0.Very good

      Acceptable stay.

      The hotel requires maintenance, it is a little bit old and it is not well cleaned. Breakfast it is mostly Turkish standard, no expresso coffee unless you pay for it, no natural juices. Personal at the hotel are not professionals they are kind and try to do their best, none of them speak English. Location it is great, ski station it is amazing.

      Nuno, 2 night trip with friends, Mar 5, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Good Value

      Stayed for a weekend’s snowboarding. The hotel is in a great location right next to the cable car entrance. Food in the bar was very good as was breakfast. Spa is also worth a visit

      Andrew, 2 night trip with friends, Feb 13, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      This property is very run down. It needs to be renovated badly. Also one side faces the mountain so you have lights facing into your room at all hours and music blarring.

      SJ, 4 night romance trip, Jan 20, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Nice & Quite

      I fell in love with my room nice clean and cozy. Planning to visit again in winter.

      Cavit, 1 night trip with friends, Sep 17, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      No more what it was...

      In a very quite place, easy to reach. But these are all good news because, first, they couldn't find my reservation. Second, they changed my reservation, another room with no breakfast included. It took us 30 min to get what we've paid for, with phones, mails forward and so on. Unpleasant! The apartment was, for sure, a very good one but no more:black spots in the bathroom, lime missing on the walls, burnt carpet old furniture and even a hole in the sheets.

      JANET, 1 night romance trip, Aug 20, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      OK stay

      The hotel was bad, the people who worked there were fine. But service was really bad.

      2 night family trip, Jul 18, 2019

      Verified Hotels.com guest review

    • 2.0.Poor

      Nice place but neglected and low service quality

      The room was in good condition but not clean, especially bathroom. I have noticed the herbs are not washed well and let the stuff know about it. Next day nothing changed. The receptionist gave a price 100tl for airport transfer in a shared shuttle for two, which is way too higher than taxi fare(75tl) :). Hotel phisically in good condition and good location but the service and stuff behavior is not my best experience. Plus: The wardrope in the room has an illumination but it wasnt functional. The room phone were unplugged from the line, non functional. Bathroom ventilation was malfunctional.

      Onur, 2 night romance trip, Feb 25, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Süper lokasyon

      Çok keyif alarak konakladık. Pistlere çok yakın, kayak odası mükemmel. Sigara içenler için dışarı bir soba da koymuş olsanız yıldızlı 5 :)

      Oguzhan, 1 night trip with friends, Apr 2, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Genel olarak memnun kaldık

      Hotel gerçekten çok güzeldi pistlere çok yakın kayak odası elinin altında çok rahat ettik restaurant kısmı rezaletti sanırım görselden ayrı bi işletmesi servis çok yavaş özellikle akşam yemekleri çalışanlar çok kötü onun dışında herşey harikaydı

      Kübra, 2 night trip, Apr 1, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Yemekten sonra içilecek suyun adisyona yazılması çok ilginç bir durum.

      Ugur, 4 night trip, Mar 17, 2021

      Verified Hotels.com guest review

    See all 61 reviews