Hotel Karuizawa 1130

Photo gallery for Hotel Karuizawa 1130

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Indoor pool
Indoor pool
Indoor pool
In-room safe, free WiFi

Overview of Hotel Karuizawa 1130

Hotel Karuizawa 1130

4.0 star property
4-star ski hotel with ski shuttle, near Karuizawa Toy Kingdom

7.9/10 Very good

334 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bar
Map
1453-2 Kanbara, Agatuma-gun, Tsumagoi, Gunma-ken, 377-1402
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Hot springs
  • Rooftop terrace
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Ski storage
  • Outdoor tennis court
  • Sauna
  • Children's pool
For families
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Haneda Airport (HND) - 147 min drive
  • Sakudaira Station - 31 min drive
  • Yokokawa station - 33 min drive
  • Karuizawa Station - 34 min drive
  • Free train station pick-up
  • Free train station drop-off
  • Ski shuttle (surcharge)

About this property

Hotel Karuizawa 1130

Hotel Karuizawa 1130 features a ski shuttle and puts you just a 5-minute drive from Karuizawa Toy Kingdom. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials, or body treatments. Other highlights at this upscale hotel include an indoor pool, a rooftop terrace, and a bar/lounge. Ski storage is also available. The helpful staff and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 233 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • A pick-up shuttle from the train station is provided only 3 times daily.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Onsite parking limited

Transfers

  • Transfers
  • Free train station shuttle at scheduled times*

Offsite

  • Offsite
  • Ski shuttle*

Other information

  • Other information
  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge

Taking the kids

  • Children's pool

What to do

  • Hot springs

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Ski storage

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 18 holes of golf
  • An indoor pool
  • Outdoor tennis court
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese

Ski

  • Ski shuttle (surcharge)
  • Ski storage
  • Ski area nearby

Room amenities

Be entertained

  • 32-inch TV

Home comfort

  • Air conditioning and heating
  • Slippers

Freshen up

  • Private bathroom
  • Bidet
  • Hair dryer
  • Toothbrush and toothpaste

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include facials and body treatments. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Full breakfast is offered for an extra charge of JPY 1835 per person (approximately)
  • Ski shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for JPY 3564.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Karuizawa 1130
Karuizawa 1130
Karuizawa Hotel 1130
Hotel Karuizawa 1130 Tsumagoi
Karuizawa 1130 Tsumagoi
Hotel Karuizawa 1130 Hotel
Hotel Karuizawa 1130 Tsumagoi
Hotel Karuizawa 1130 Hotel Tsumagoi

Frequently asked questions

Overall score and ratings

7.9

Very good

8.0/10

Cleanliness

7.6/10

Staff & service

7.5/10

Amenities

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

Saradhi, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Soloveva, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

GWの軽井沢
家族で温水プールを楽しめました。水着用脱水機はお風呂場に設置していただければもっと利便性の向上につながると思います。
華斌, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

Old and shabby room
The hotel is ok. But the condition of our room (two bedroom) was awful. The furniture is old and broken, the walls are shabby. The swimming pool is not free even for hotel guests! We had to pay for visiting it.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Poor Service & Small Rooms
1. The hotel staff was unfriendly during check in. Clearly impatient about using English. Unwilling to respond about our request about a room near the escalator and about its restaurants types. 2. The staff provided us with incorrect printed information about its facilities opening times. We planned to use its chargeable indoor swimming pool on the morning of the checkout day. (printed information says open at 09:00-21:30). The pool is actually closed on all mornings during the winter 3. The originally booking room type has a living area. Our room didn't. RM536, likely is the smallest room in the hotel (according to floor plan) In total we spend ¥174000 for 3 nights. In exchange of disappointment and infuriation
Shea, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

The staff do a great job to make your stay a good , torn,worn, severely stained. Don't know what the issue was with the heat. Not too warm. The room we had was a large room. Also was showing signs of age and or neglect. The room was very cold at night, but a portable heater was dropped off to our room, to sort of remedy the problem. Wifi signal was very poor. The food at the buffet was really nice and again the staff do a great job. The staff at this facility in my opinion is what keeps this establishment going. As for the building maintenance and upkeep. They better pick that up a bit. If not, the minor repairs will become huge problems and for the larger problems I saw, they better get fixed immediately. Or you'll might as well get ready to close it down. I don't like having to say things like this, but if an establishment like this, doesn't show care towards it's facility, then what's the point of even being open in the first place.
dutchie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

満足です
露天風呂が気持ち良かったです。夕食朝食ともに美味しく満足です。
1-night family trip
Verified Hotels.com guest review