Hôtel Alpes & Lac

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In-room safe, desk, free cribs/infant beds, free WiFi
In-room safe, desk, free cribs/infant beds, free WiFi
In-room safe, desk, free cribs/infant beds, free WiFi
In-room safe, desk, free cribs/infant beds, free WiFi

Overview of Hôtel Alpes & Lac

Hôtel Alpes & Lac

3.0 star property
3-star hotel in Neuchatel with restaurant and bar/lounge

8.6/10 Fabulous

270 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Bathtub
  • Connecting rooms available
  • Restaurant
  • Bar
Map
Place De La Gare 2, Neuchatel, NE, 2000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Luggage storage
  • Tour/ticket assistance
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Neuchatel
  • Casino Neuchatel - 3 min drive
  • Vue des Alpes Pass - 17 min drive
  • Lake Biel - 16 min drive
  • Creux-du-Van - 43 min drive
  • Lake Murten - 28 min drive
  • Murten Harbor - 27 min drive
  • Twannbachschlucht - 28 min drive
  • Lac de Morat - 36 min drive
  • Portalban Harbor - 30 min drive
  • Moulins Souterrains du Col-des-Roches - 36 min drive

Getting around

  • Bern (BRN-Belp) - 61 min drive
  • Geneva International Airport (GVA) - 74 min drive
  • Neuchatel (QNC-Neuchatel Train Station) - 1 min walk
  • Neuchâtel Station - 1 min walk
  • Colombier Station - 14 min drive

About this property

Hôtel Alpes & Lac

Located near a train station, Hôtel Alpes & Lac is a great choice for a stay in Neuchatel. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. The convenient parking and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1872
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese

Room amenities

Be entertained

  • Cable TV channels

Sleep well

  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of CHF 15 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Alpes Lac
Alpes Lac Neuchatel
Hôtel Alpes & Lac
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes Lac Neuchatel
Hôtel Alpes Lac
Hôtel Alpes & Lac Hotel
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes & Lac Hotel Neuchatel

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Very close to the train station and the gentleman who checked us in was just great. Really helpful and friendly.
Lisa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel
Nice large quite basic room had a nice balcony.
Mike, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Room with a view :-)
Martin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Comfy but a bit noisy
The room was clean, spacious and the bed super comfortable. The only down sides were that the front desk lady was a bit rude during checkin and later on her and a cook were shouting about another colleague of theirs and I could hear it all the way up to the bedroom - not super professional. Plus I could easily hear the guests in nearby rooms.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Martin Albert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Barbara, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel a little far out of town but made up for it by the view
John, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice hotel by the lake
Good hotel, AC in room was a good idea! Great view on the terrace for dinber
Rajeev, 1-night business trip
Verified Hotels.com guest review