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All properties in Puerto San Jose, Escuintla (department), Guatemala
1 room, 2 adults

Hotel Soleil Pacifico

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
105 KM Road Chulamar, Puerto San Jose, Escuintla, Guatemala

Puerto San Jose beachfront resort with 2 restaurants and pool bar
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Guatemala may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

Notes

  • Not bad not good......outside in great but building and rooms show their age.Jan 22, 2021
  • The hotel was good. unfortunately, the facilities are dated and with obvious lack of…Nov 27, 2020

Hotel Soleil Pacifico

from Rs6,980
  • Double Room
  • Deluxe Bungalow, Garden View

What’s around Hotel Soleil Pacifico

Landmarks

  • On the beach
  • Puerto San Jose Beach - 4.1 mi / 6.5 km
  • Monterrico Beach - 30.2 mi / 48.5 km
  • Chiquimulilla Canal - 30.6 mi / 49.3 km

Getting around

  • La Aurora Intl. Airport (GUA) - 101 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 128 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Guatemala may have travel restrictions in place, including self-quarantine, due to COVID-19.
There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas*

  • WiFi in rooms*

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Spa services on site
  • Number of spa tubs - 2
  • Nightclub
  • Pool sun loungers
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 1374100
  • Conference space size (meters) - 127657
  • One meeting room
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Accessible bathtub
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Soleil Pacifico are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Not included
  • Airport transfers

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Dining

Los Caracoles - This restaurant specializes in Caribbean cuisine and serves brunch and dinner.

El Mirador - This restaurant overlooks the ocean.

Onsite venue #3 - sports bar.

Hotel Soleil Pacifico’s small print

Also known as

  • Hotel Soleil Pacifico
  • Hotel Soleil Pacifico Puerto San Jose
  • Hotel Soleil Pacifico Resort Puerto San Jose
  • Hotel Soleil Pacifico Puerto San Jose
  • Soleil Pacifico
  • Soleil Pacifico Puerto San Jose
  • Hotel Soleil Pacifico Resort

Policies

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

Optional extras

Rollaway beds are available for USD 37.5 per day

Buffet breakfast is offered for an extra charge of USD 12 for adults and USD 9.20 for children (approximately)

Cribs/Infant beds are available for USD 10.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 45 per person (one way)

WiFi is available in guestrooms for USD 5 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 5 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Soleil Pacifico

  • Does Hotel Soleil Pacifico offer free cancellation for a full refund?
    Yes, Hotel Soleil Pacifico does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Soleil Pacifico?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Soleil Pacifico?
    Sorry, there's no onsite parking at Hotel Soleil Pacifico.
  • Is there a pool at Hotel Soleil Pacifico?
    Yes, there are 3 outdoor pools and a children's pool.
  • Are pets allowed at Hotel Soleil Pacifico?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Soleil Pacifico?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Soleil Pacifico?
    Yes, there are 2 onsite restaurants, featuring Caribbean cuisine and ocean views. Nearby restaurants include Pollo Frito Super Chapincito (6.1 mi), Comedor Anchorage (6.1 mi), and Al Macarone (6.2 mi).
  • Is airport shuttle service offered by Hotel Soleil Pacifico?
    Yes, an airport shuttle is available. The charge is USD 45 per person one way.
  • What is there to do at Hotel Soleil Pacifico and nearby?
    Have fun during the warmer months with activities such as volleyball. Enjoy a relaxing soak in one of the 2 spa tubs and an invigorating swim in one of the 3 outdoor swimming pools. Hotel Soleil Pacifico also has a nightclub and spa services, as well as a picnic area and a garden.

Recent reviews

Good 7.0 From 110 reviews

Good 6.0
Good for weekends or short stays-which is the main purpose of the hotel. We needed a place to stay for a week due to work. As a result of Covid19 room cleaning was done upon request. Laundry service was on time, no issues, and had to be collected at the lobby. Had breakfast everyday at 7am, never tried any other meal. Fruits most of the times were a bit underripe or not sweet. Eggs a la carte or central American breakfast were always available. Gardens are kept clean and tidy all the time, but the gardener usually started at 5am to blow the leaves-get some earplugs. Music entertainment on weekends until late at night, so either join or get earplugs.
hal, us10 night business trip
Very good 8.0
It was beautiful. The pool was really nice albeit very warm from the sun. The pool has a swim up bar which was awesome but the drinks are expensive. I liked the ceviche that I ordered from the menu but the buffet was $30 and it wasn’t good. Also I was sad because Expedia advertised the location as having two jacuzzi’s but when I arrived one had cold water and the other was drained when I asked the front desk if they can heat up the water they said no. Bummer.
Amber, us1 night romance trip
Very good 8.0
The furniture is very old. The room doesn't feel comfortable.
ca1 night family trip
Very good 8.0
Los felicito por el excelente desayuno, accesibilidad para silla de ruedas y carruaje para BB, dispensadores de Agua caliente que tambien use para preparar el biberón de mi BB y las habitaciones estaban espectaculares y muy limpias, además la atención del personal también fue excelente. Sin embargo no me gusto que las camas de playa tuvieran en tan mal estado los colchones, tampoco me gusto que habiendo tanto personal de mantenimiento hubieran partes de los caminamientos y áreas comunes con tantas hojas hojas secas. El menú de restaurante me parecio muy bien, pero me hubiera gustado que hubiera un menu diferente para la cena con algo más tradicional, pues tuve que salir del hotel a cenar a otro lugar ya que el menu que me ofrecieron fue el mismo del almuerzo y como ultima recomendación deberían de prohibir que la gente ingrese a las instalaciones de las habitaciones con ropa mojada, pues el piso de los elevadores estaba muy sucio de lodo por la misma gente que ingresa sin haberse secado completamente y eso que habían suficientes toallas en cada habitación para secarse bien al salir de la piscina.
Daniel, us1 night family trip
Exceptional 10.0
Excelent
Excelent
mariana, mx2 night business trip
Very good 8.0
It is a good option at this beach; however, at least a bottle of water, or coffeemaker in the room would be nice.
us1 night family trip
Exceptional 10.0
Todo muy bonito habitaciónes amplias y cómodas , atención excelente .
ca1 night romance trip
Exceptional 10.0
Grea family place
Great place
Marisol, ca1 night trip with friends
Good 6.0
we enjoyed that small water park area for the kids. the pool closest to us was not cleaned initially; we did not have a washer/dryer unit in the bungalow. Our dishwasher was not attached to the counter and we would have to make sure that when we opened the door, the trays would not handle spill its contents to the floor. the staff did not clean the kitchen at all which was very different than any other place we have stayed. the hot tub in the back needed to always be drained and cleaned. there was no filter.
us4 night family trip
Poor 2.0
The people at the front desk we kind a rude the gu
Nobody ever speak good English service was kind a rude A lot of Miskitos mosquitoes The people at the front desk we kind a rude the guys
mirna a, us2 night business trip

Hotel Soleil Pacifico