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All properties in Toluca, Mexico, Estado de, Mexico

Courtyard Toluca Tollocan

3.5-star hotel in Toluca with restaurant and bar/lounge

  • Free WiFi and free parking
From
Rs6,620

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8.4.Very good.
  • The check in process was easy and quick. The room was clean and no issues. The only issue…

    Oct 14, 2019

  • The hotel is one of the nicer properties in Toluca. If you need to be in Toluca, this is…

    Jun 11, 2019

See all 30 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 184 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free airport pick-up
  • Fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels

What’s around

  • Galerias Toluca - 6 min walk
  • San Carlos Golf Club - 35 min walk
  • Town Square Metepec - 44 min walk
  • Monument to Ignacio Zaragoza - 2.3 mi / 3.8 km
  • Modelo Museum of Science and Industry (MUMCI) - 2.4 mi / 3.8 km
  • Las Americas Plaza - 2.4 mi / 3.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Junior Suite, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

Location

  • Galerias Toluca - 6 min walk
  • San Carlos Golf Club - 35 min walk
  • Town Square Metepec - 44 min walk

What’s around

Landmarks

  • Galerias Toluca - 6 min walk
  • San Carlos Golf Club - 35 min walk
  • Town Square Metepec - 44 min walk
  • Monument to Ignacio Zaragoza - 2.3 mi / 3.8 km
  • Modelo Museum of Science and Industry (MUMCI) - 2.4 mi / 3.8 km
  • Las Americas Plaza - 2.4 mi / 3.8 km
  • The Cosmovitral - 2.4 mi / 3.9 km
  • Temple of Carmen - 2.7 mi / 4.4 km
  • San Jose de Toluca Cathedral - 2.8 mi / 4.5 km
  • Galerias Metepec Shopping Center - 2.8 mi / 4.5 km
  • Jose Maria Velasco Museum - 2.9 mi / 4.6 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 11 min drive
  • Free airport pick-up
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 184 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

There is no front desk at this property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport pickup (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Netflix
  • Premium TV channels
  • IPod docking station
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Bistro Restaurant - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Courtyard Tollocan
  • Courtyard Toluca Tollocan Toluca
  • Courtyard Toluca Tollocan Hotel Toluca
  • Courtyard Tollocan Hotel
  • Courtyard Tollocan Hotel Toluca
  • Courtyard Toluca
  • Courtyard Toluca Tollocan
  • Courtyard Toluca Tollocan Hotel
  • Courtyard Toluca Tollocan Hotel

Optional extras

Buffet breakfast is offered for an extra charge of MXN 399 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Courtyard Toluca Tollocan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 11 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, The Bistro Restaurant offers international cuisine. Nearby restaurants include Experiencia Gourmet (8-min walk), Quilmes Restaurante (9-min walk), and Bistro Las Ramblas (2.4 mi).
  • Yes, a free shuttle from the airport is available.
  • Maintain your daily exercise routine at the gym.
8.4.Very good.
  • 2.0.Poor

    Poor customer service

    I booked my hotel through hotels.com. Received a confirmation email and everything. I showed up at the hotel only to find that the hotel front desk clerk told me I did not have a reservation. Once I got hotels.com involved in it, we figured out that the hotel had canceled my reservation without notifying me or hotels.com. They said they were full and had to send me down the road to another hotel. I have stayed here before, I always stay here when coming to this area. It’s fine for business when you’re just using it to sleep. However, I’m not impressed with the service received this last time

    Jason, 2 night business trip, Mar 13, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Had reservation moved after overbooking

    The hotel overbooked and moved me to another hotel near the airport. They had a hired car drop me off there, claiming it was a complimentary shuttle, then tried to charge me for it. They also did not transfer the reservation to the new hotel, making things more complicated. Only after having a hotels.com rep call them and get things sorted was this rectified. After talking ti a few people, this is a somewhat regular thing for this establishment.

    Daniel, 3 night business trip, Feb 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice hotel with great service and amenities.

    Robert, 3 night business trip, Jan 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Toluca nice place to Stay

    Very nice hotel with good service.

    Mark, 1 night business trip, Oct 20, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice hotel

    It is a nice hotel but no swimming pool

    2 night business trip, Aug 12, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Su personal es de lo más amable y atento que me ha tocado en cualquier hotel

    1 night family trip, Sep 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente la atención de todo el personal. Precio bufete desayuno muy caro.

    2 night family trip, Aug 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Regresará cada vez q este en toluca

    federico, 3 night business trip, Jul 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good

    Very food hotel.Great service!

    flavio, 5 night business trip, Jun 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente ubicación con centros comerciales cercanos

    ANTONIO, 1 night trip, May 14, 2019

    Verified Expedia guest review

See all 30 reviews