Hotel Conde de Lemos

Photo gallery for Hotel Conde de Lemos

Primary image
Balcony
Balcony
LCD TV
In-room safe, individually decorated, individually furnished, desk

Overview of Hotel Conde de Lemos

Hotel Conde de Lemos

3.5 star property
3.5-star hotel in Puno with restaurant and bar/lounge

8.2/10 Very good

196 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Bathtub
The price is ₹41
Price available on 30/08/2022
Map
Jr. Puno 681, Puno, PUNO, 5550000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference center
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Front desk safe
  • Laundry service
For families
  • In-room childcare (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Puno
  • Lake Titicaca - 11 min drive

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 48 min drive
  • Puno Station - 12 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Conde de Lemos

A great choice for a stay in Puno, Hotel Conde de Lemos features a rooftop terrace and offers an airport shuttle (available 24 hours) for PEN 120 per vehicle. For a bite to eat, guests can check out LLUVIA RESTAURANTE, which serves fusion cuisine and is open for breakfast, lunch, and dinner. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

LLUVIA RESTAURANTE - This restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of PEN 120 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for PEN 76.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property accepts major credit cards, debit cards and cash.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Conde de Lemos
Conde de Lemos Puno
Hotel Conde de Lemos
Hotel Conde de Lemos Puno
Conde De Lemos Hotel Puno
Hotel Conde Lemos Puno
Hotel Conde Lemos
Conde Lemos Puno
Conde Lemos
Hotel Conde de Lemos Puno
Hotel Conde de Lemos Hotel
Hotel Conde de Lemos Hotel Puno

Frequently asked questions

Overall score and ratings

8.2

Very good

8.3/10

Cleanliness

8.8/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Nice, clean, comfortable
Great spot in Puno. Good location, comfortable, clean room, friendly and helpful staff. Good value for price!
Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ana-Mirela, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ana-Mirela, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The hotel is right on the back corner of the church and the plaza - which is good and bad. There is more noise with the taxis and honking but convenient to walk to places. The hotel breakfast has variety but will be the same daily. The hotel does not provide bottle of water or glass(es) in bathroom which would have been nice. If you need a taxi, have the staff arrange for you - paid 5 soles to get to bus station. Would recommend going to grocery store (it’s like a super Walmart) to get water and snack food.
Heidi, 2-night trip
Verified Expedia guest review

8/10 Very good

In a good area. Staff very pleasant and helpful at all times. Bathroom a little dated and typical for area a little cold in building.
Patricia, 1-night trip
Verified Expedia guest review

6/10 Good

On the positive side, the owner and the staff were very friendly and helpful. And, the hotel itself was very well located. HOWEVER!! Their listing on Expedia showed that they have a restaurant and bar. In reality they do not have them or they are closed. This is particularly disturbing because: I AM QUADRIPLEGIC AND IN A WHEELCHAIR. AND,I ONLY BOOK HOTELS WHICH HAVE A RESTAURANT AND BAR because if we arrive later than 7:00 PM after a day traveling by bus (as was the case) we probably will not want to endure the hardship (particularly for my wife - who is pushing the wheelchair) of maneuvering the wheelchair over cobbled streets. They offered to call for 'take-out' which we accepted. But, we had to wait more than 90 minutes for delivery of the meal, and when it arrived it was inedible. The only thing they could say was "We will not use that restaurant again" The hotel itself was poorly maintained - chipped paint (needs a complete repainting), and somewhat grubby (in need of deep cleaning)
Alan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location and great staff. Very nice and helpful
Marc, 1-night romance trip
Verified Expedia guest review

8/10 Very good

The location of this hotel was perfect, just steps from the plaza de armas and Main Street of restaurants.
Kendall, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The location was great with a great view of the cathedral and you could see lake Titicaca in the distance. Very suitable for our needs.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Beds uncomfortable, freezing cold in the bathroom. Great location in the heart of Puno.
1-night family trip
Verified Expedia guest review