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Pullman Wuxi New Lake

Photo gallery for Pullman Wuxi New Lake

Exterior
Indoor pool
Indoor pool
Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Pullman Wuxi New Lake

UNESCO Sustainable Travel Pledge

Pullman Wuxi New Lake

4.5 star property
Luxury hotel with 3 restaurants, near Lake Tai

8.6/10 Fabulous

105 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
30 Hefeng Road, New District, Wuxi, Jiangsu, 214135
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
For families
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Bin Hu District

Getting around

  • Wuxi (WUX-Shuofang) - 13 min drive
  • Yixing High-Speed Railway Station - 31 min drive
  • Suzhou North Station - 31 min drive
  • Suzhou Railway Station - 33 min drive

Restaurants

  • Starbucks - 7 min drive
  • Wagas - 8 min drive
  • Starbucks - 8 min drive
  • Costa - 8 min drive
  • Starbucks - 8 min drive

About this property

Pullman Wuxi New Lake

A great choice for a stay in Wuxi, Pullman Wuxi New Lake is just 4.5 mi (7.2 km) from the airport. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Cuisine, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a fitness center and a bar/lounge. The helpful staff and family-friendly amenities get good marks from fellow travelers.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 404 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Guests may be requested by the property to provide documentation of travel history from the 14 days prior to check-in (such as showing passport immigration stamps) and/or a green QR health code.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to elevator

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Cuisine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Le Chinois Chinese - This restaurant specializes in regional cuisine and serves lunch and dinner. Open daily.
The Banzai - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Aqua Lounge - This café serves light fare only. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Children & extra beds

  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Pullman New Hotel Wuxi Lake
Pullman Wuxi New Lake
Pullman Wuxi New Lake Hotel
Pullman New Lake Hotel
Pullman New Lake
Pullman Wuxi New Lake Wuxi
Pullman Wuxi New Lake Hotel
Pullman Wuxi New Lake Hotel Wuxi

Frequently asked questions

Does Pullman Wuxi New Lake offer free cancellation for a full refund?
Yes, Pullman Wuxi New Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pullman Wuxi New Lake?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Pullman Wuxi New Lake on 26 December 2022 start from ₹4,992, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pullman Wuxi New Lake?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Pullman Wuxi New Lake?
Yes, there's an indoor pool.
Are pets allowed at Pullman Wuxi New Lake?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pullman Wuxi New Lake?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Pullman Wuxi New Lake?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Pullman Wuxi New Lake and nearby?
Pullman Wuxi New Lake has an indoor pool and a fitness center.
Are there restaurants at or near Pullman Wuxi New Lake?
Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Starbucks (4.3 mi), Wagas (4.7 mi), and Starbucks (4.9 mi).
Does Pullman Wuxi New Lake have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Pullman Wuxi New Lake like?
Pullman Wuxi New Lake is in Bin Hu District, a short 1-minute walk from Wuxi High-tech Zone. Travelers say this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

6/10 Good

Below average
Below expectation, far from everywhere, unknowledgeable staff, old property, not as good as on the pictures.
Irina, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Overall it’s a good stay
Maybe it’s just me but there is no air conditioning in April and felt odd. Only heat or regular fan is available for temperature control.
Eric, 2-night trip
Verified Hotels.com guest review

6/10 Good

Overnight treat - spoilt because no restaurants open neither was the bar
Pamela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

100% recommend for group and family-friendly
We went to Wuxi for travel on holiday and we booked 3 rooms for 9 person. Chek-in process was great and fast, that gave us a very good impression. The room was full equipped and was very capacious and brightness with a seperate tub. I think the area of the room was almost 50 square meter. Very very perfect for those families who have babies. Location was not as good as those in cities, however we were a self-driving trip so it didn't matter too much. It took only 15-min to the city.
LEI, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Second time staying here. As good as the last time
1-night business trip
Verified Expedia guest review

8/10 Very good

Good hotel for business trip
Hotel itself is perfect except location. It is at the side of new development zone, transportation other than taxi rest are not convenient. Room spacious, staffs are all helpful and friendly.
Wai Shan Anita, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel with polite staff
Overall a good hotel, but there's nothing much in the surrounding areas.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Balmy in Wuxi
You cannot control the AC, so despite rigorous promises by the manager that he would fix it, the room stayed s balmy 80 degrees! It’s infuriating. A booked the Pullman because I wanted a brand I could trust. Sleepless in the Sauna. They control the temperature centrally at 79 degrees.
Paul, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Lau, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel! But far from everywhere else.
The hotel is of excellent standards. Very clean and comfortable. Service was good too. I like that there were many lifts and they were fast and efficient. But pity the location was a big minus. It was far away from everywhere else. Not even a convenience store nearby.
Carolyn, 4-night trip with friends
Verified Hotels.com guest review