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Adults-only hotel with outdoor pool, near Plaza Grande
The property is beautiful. Our room was very nice. However, we had booked a junior suite…
Nov 15, 2019
Small quaint hotel with very nuce abd helpful staff. When my flight was delayed multiple…
Apr 19, 2019
Remember, collect 10 stamps, get 1 reward* night
Late check-in between 3:00 PM and midnight can be arranged for an extra charge (amount varies)
Airport shuttle service is offered for an extra charge
Pool access available from 8 AM to midnight.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Cute little hotel in Merida. A little further than some other hotels but in a quiet and safe area. The staff and friendly and helpful. The bathrooms are outdated but the water pressure is good. The TVs have Netflix when you just need time to relax.
3 night trip, Jan 3, 2019
Verified Expedia guest review
The best part of this hotel are the photos ,great photographer .The hotel is actually seedy and smells of stale humidity for lack of maintanence . The breakfast consist of a delicious coffee and stale microwaved bread. The fruits are good I will never go back or recommend this hotel
3 night business trip, Nov 21, 2018
Verified Expedia guest review
Nice hotel - aircon works, wifi in rooms and lobby great. The staff are lovely,professional and very helpful with any questions.
Heather, 5 night trip, Oct 18, 2018
Verified Wotif guest review
Nice and charming Good value and great location Wished I knew parking cost was an extra $100 pesos per day
Narda, 5 night trip, Oct 13, 2018
Verified Expedia guest review
Great hote deep in the right area of the city. Additional pillows would be a positive change.
Rebecca, 1 night romance trip, Jul 27, 2018
Verified Hotels.com guest review
We stayed at this property for two weeks during our move to Mexico. We had 11 suitcases so needless to say the room was too small with all these belongings. However, the staff, the breakfast and the location were great. We have stayed here before and were pleased to be back.
Marilyn, 20 night romance trip, Jun 1, 2018
Verified Hotels.com guest review
Extraordinary ! We recommand . Very helpful staff and excellent location.
1 night trip, May 17, 2018
Verified Expedia guest review
I loved this little hotel. It is every bit as nice as the online pics suggest, with all of the character that you would want from a boutique hotel. It is close to the plaza, restaurants, shops, etc. The room was very clean and the staff were extremely friendly and professional. I would recommend it to anyone visiting Merida!
David, 1 night trip, May 5, 2018
Verified Orbitz guest review
las habitaciones son igual a las fotos pero la ubicación si esta muy fea
1 night romance trip, Jan 31, 2020
Verified Expedia guest review
Koox es un hotel en una excelente ubicación, pero en mi opinión necesita mucho mantenimiento, tuvimos que movernos de habitación casi a media noche por que no había nada de agua caliente, a la sig habitación que nos cambiaron tuve una ducha muy buena con agua caliente pero al día siguiente por la mañana no. Es algo que pudieran mejorar.
1 night romance trip, Jan 29, 2020
Verified Expedia guest review