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Hotel BH El Poblado

3.5-star hotel with restaurant, near Santafé Mall

  • Free WiFi in lobby
From
Rs3,360

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  • Hotel BH El Poblado
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Hotel BH El Poblado. Image 1 of 75.
1 / 75Hotel BH El Poblado
9.0.Superb.
  • Clean great stay. High end and relaxing

    Feb 12, 2021

  • Facilities are not.working properly, cleaning was so so

    Jan 31, 2021

See all 270 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Shopping
Walkable
Dining options
Convenient
  • Free WiFi
  • Parking available
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 70 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Business center

For families

  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In El Castillo
  • Santafé Mall - 4 min walk
  • Lleras Park - 23 min walk
  • Oviedo Shopping Center - 6 min walk
  • Golden Mile - 7 min walk
  • La Strada Mall - 10 min walk
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed

Location

  • In El Castillo
  • Santafé Mall - 4 min walk
  • Lleras Park - 23 min walk

What’s around

Landmarks

  • In El Castillo
  • Santafé Mall - 4 min walk
  • Lleras Park - 23 min walk
  • Oviedo Shopping Center - 6 min walk
  • Golden Mile - 7 min walk
  • La Strada Mall - 10 min walk
  • EAFIT University - 11 min walk
  • Poblado Park - 21 min walk
  • Lokkus Contemporary Art - 28 min walk
  • Monterrey Comercial Mall - 29 min walk
  • El Castillo Museum - 30 min walk

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 45 min drive
  • Aguacatala Station - 19 min walk
  • Ayura Station - 25 min walk
  • Poblado Station - 29 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking limited

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Fitness facilities

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • bh El Poblado
  • Hotel bh
  • Hotel bh El Poblado
  • Hotel BH El Poblado Hotel
  • Hotel BH El Poblado Medellin
  • Hotel BH El Poblado Hotel Medellin

Optional extras

Facility access costs COP 7500 per person, per night

Continental breakfast is offered for an extra charge of COP 25000 for adults and COP 25000 for children (approximately)

Airport shuttle service is offered for an extra charge of COP 95200 per person (one-way)

Policies

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel BH El Poblado does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Leños y Carbon (4-min walk), Cafe Le Gris (6-min walk), and La Cafetiere de Anita (7-min walk).
  • Yes, an airport shuttle is available. The charge is COP 95200 per person one-way.
  • Maintain your daily exercise routine at the gym.
9.0.Superb.
  • 10.0.Exceptional

    Great hotel. Great location. SantaFe Mall is walking distance. Maybe the GYM should improve.

    Javier, 3 night romance trip, Dec 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the stay BUT

    A great place to stay right across the street from SanteFe mall. The staff is super friendly and the place got painted when I was there. They are very strict on visitors due to the high amount of prepagos in Medellin. Which can make it difficult if you have friends of the opposite sex that are just friends. They wanted to charge me 100-150m pesos for each person after 1 person. It’s the only thing I didn’t like but it didn’t effect me.

    lance, 27 night trip, Dec 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    good friendly staff clean, big rooms with refrigerator close to santa fe and safe

    10 night trip with friends, Dec 23, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great location, nice views from rooms, very polite and friendly staff. Cons: No breakfast, no coffee station.

    Wilson, 2 night business trip, Dec 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Customer service and front desk are super friendly and will personally go out of their way to make sure you are taken care of

    Eduardo, 1 night family trip, Dec 4, 2020

    Verified Expedia guest review

  • 6.0.Good

    Older property located next to shopping malls. Nice views and spacious rooms. The rooms need up grading and the beds replaced. COVID guidelines were enforced, but the rooms needed to be cleaned and not just sprayed with disinfectant.

    Blue4140, 2 night trip with friends, Dec 2, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Free breakfast, good wifi, very polite staff, free parking, location is super close to Santa Fe mall.

    4 night family trip, Mar 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff friendly, Nice clean place, great service. Excellent over all.

    3 night trip with friends, Mar 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service, very clean, everyone since arrival very kind

    5 night romance trip, Mar 3, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Nice property, excellent staff. A little away from the nightlife but taxi's are very cheap. Right across from a large mall with a grocery store and a food court.

    7 night trip, Mar 3, 2020

    Verified Expedia guest review

See all 270 reviews