Lovely hotel, but not 5 stars hotel, I don't understand why Expedia keeps listing these hotels as 5-star hotels, it's a 4-star hotel, period. it's not on the upscale end at all, I've stayed at 5-star hotels, and this one isn't one of them. every time I book a "5-star hotel" through Expedia it ends up being a 4-star hotel. Aside from that, the hotel is centrally located, within walking distance to the train station, (if it's not raining, you can walk) but if it is raining you can ask the hotel to pick you up, it's a two min drive. The staff was very friendly, professional, attentive, and very helpful! The hotel grounds are very old, it could use a light remodel, by now. We also had the absolute WORSE shower experience in my 15 years of traveling the world, I can't believe they have this type of shower with the worse water pressure I have ever experienced, the shower had a very old handheld shower as a showerhead! The hotel price was very expensive for a 4-star hotel pretending to be 5 stars. I didn't get a luxury feel at all, especially with that terrible shower. The hotel website did a fabulous job of conveying that luxury feel, however when you stay there, it's not like that at all. You can tell it was really lovely in its heyday and it's seen better days but not anymore. All in all, we enjoyed our stay very much, it was very clean, and I still recommend it for its proximity to everything in Interlaken and the lovely staff but don't expect a fancy hotel because it's not.