Shangri-La Haikou

Photo gallery for Shangri-La Haikou

Primary image
Beach nearby
Beach nearby
Indoor pool, outdoor pool
Indoor pool, outdoor pool

Overview of Shangri-La Haikou

Shangri-La Haikou

4.5 star property
Luxury Haikou hotel with 1 indoor pools, connected to the convention center

8.8/10 Fabulous

59 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is Rs 112
Price available on 01/07/2022
Map
256 Binhai Road, Xiuying District, Haikou, Hainan, 570311
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Hot springs
  • Breakfast available
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Donghu District

Getting around

  • Haikou (HAK-Meilan Intl.) - 44 min drive
  • Haikou East Railway Station - 36 min drive
  • Airport shuttle (surcharge)

About this property

Shangri-La Haikou

Shangri-La Haikou is a great choice for your beach stay in Haikou, putting you near activities like windsurfing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in hydrotherapy. Shang Palace, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other features of this luxurious hotel include a free kid's club, a poolside bar, and a fitness center. Fellow travelers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 318 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite garage

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Tennis
  • Hot springs
  • Beach access
  • Ecotours nearby
  • Golfing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • 6611 meeting rooms
  • Conference center (26136 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Stair-free path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Shang Palace - Overlooking the ocean and garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
Cafe Kool - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 180 for adults and CNY 90 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one-way)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Haikou Shangri-La
Shangri-La Haikou
Shangri-La Hotel Haikou
Shangri La Hotel Haikou
Shangri-La Hotel Haikou Hainan, China
Shangri-La Haikou Hotel
Shangri La Hotel Haikou
Shangri-La Haikou Haikou
Shangri-La Haikou Hotel Haikou

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.6/10

Staff & service

6.7/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

Very nice hotel with sea views
The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.
Leah, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Qiong, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

6/10 Good

Stunning hotel but service is lacking
Large and luxurious hotel, however, not particularly catered for international tourists due to the language barrier. There isnt really much in the vicinity of the hotel and most attractions are at least 30 mins away by taxi. Beach at the back of the hotel is left to be desired.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

IN SUN, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.
Kheng Hiang, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice property next to the beach
Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.
1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Very disappointed in this hotel. The hallways and rooms had a mildew/ moldy smell. Very happy with the restaurant staff our morning breakfast staff was excellent. Andy the chef was awesome.
6-night romance trip
Verified Expedia guest review