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Grand Hotel Haikou (soon to be Fairmont Haikou)

4.5 star property
Luxury Haikou hotel with full-service spa, connected to the convention center

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Grand Hotel Haikou (soon to be Fairmont Haikou)

Photo gallery for Grand Hotel Haikou (soon to be Fairmont Haikou)

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool loungers
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby

Overview of Grand Hotel Haikou (soon to be Fairmont Haikou)

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
256 Binhai Road, Xiuying District, Haikou, Hainan, 570311
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Hot springs
  • Breakfast available
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

Room options

View all photos for Superior Room, 2 Twin Beds, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Oceanfront

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Donghu District

Getting around

  • Haikou (HAK-Meilan Intl.) - 44 min drive
  • Airport shuttle (surcharge)

Restaurants

  • 星巴克 - 3 min drive
  • 福山咖啡馆 - 6 min drive
  • 相约酒吧 - 6 min drive
  • 珍妮酒吧鱼庄 - 4 min drive
  • 向红大酒店 - 6 min drive
Map

About this property

Grand Hotel Haikou (soon to be Fairmont Haikou)

Grand Hotel Haikou (soon to be Fairmont Haikou) is a great choice for your beach stay in Haikou, putting you near activities like windsurfing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can indulge in hydrotherapy at the spa. Shang Palace, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other features of this luxurious hotel include a free kid's club, a poolside bar, and a fitness center.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 320 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite garage

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Tennis
  • Hot springs
  • Beach access
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • 6611 meeting rooms
  • Conference center (26136 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including hydrotherapy. There are hot springs on site.

Dining

Shang Palace - Overlooking the ocean and garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
Cafe Kool - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 150 for adults and CNY 90 for children
  • Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Haikou Shangri-La
Shangri-La Haikou
Shangri-La Hotel Haikou
Shangri La Hotel Haikou
Shangri-La Hotel Haikou Hainan, China
Shangri La Haikou
Shangri La Hotel Haikou
Grand Hotel Haikou (soon to be Fairmont Haikou) Hotel
Grand Hotel Haikou (soon to be Fairmont Haikou) Haikou
Grand Hotel Haikou (soon to be Fairmont Haikou) Hotel Haikou

Frequently asked questions

Does Grand Hotel Haikou (soon to be Fairmont Haikou) offer free cancellation for a full refund?
Yes, Grand Hotel Haikou (soon to be Fairmont Haikou) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Haikou (soon to be Fairmont Haikou)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hotel Haikou (soon to be Fairmont Haikou)?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Grand Hotel Haikou (soon to be Fairmont Haikou)?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Hotel Haikou (soon to be Fairmont Haikou)?
Yes, there's free self parking.
Is airport shuttle service offered by Grand Hotel Haikou (soon to be Fairmont Haikou)?
Yes, an airport shuttle is available. The charge is CNY 500 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel Haikou (soon to be Fairmont Haikou)?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Grand Hotel Haikou (soon to be Fairmont Haikou) and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Hotel Haikou (soon to be Fairmont Haikou) also has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Grand Hotel Haikou (soon to be Fairmont Haikou)?
Yes, there are 3 onsite restaurants, featuring Chinese cuisine and garden views.
Does Grand Hotel Haikou (soon to be Fairmont Haikou) have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Grand Hotel Haikou (soon to be Fairmont Haikou) like?
Grand Hotel Haikou (soon to be Fairmont Haikou) is located on the boardwalk in Donghu District. Popular attractions include Hainan International Convention and Exhibition Center, which is 2 minutes away by car.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice hotel with sea views
The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.
Leah, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Qiong, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

6/10 Good

Stunning hotel but service is lacking
Large and luxurious hotel, however, not particularly catered for international tourists due to the language barrier. There isnt really much in the vicinity of the hotel and most attractions are at least 30 mins away by taxi. Beach at the back of the hotel is left to be desired.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

IN SUN, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.
Kheng Hiang, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice property next to the beach
Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.
1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Very disappointed in this hotel. The hallways and rooms had a mildew/ moldy smell. Very happy with the restaurant staff our morning breakfast staff was excellent. Andy the chef was awesome.
6-night romance trip
Verified Expedia guest review