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ibis Styles London Excel - London

3 stars3 stars
272 Victoria Dock RoadLondonEnglandE16 3BYUnited Kingdom
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Good3.6 / 5
Room
Room is all right
Location
Great location
WiFi
Good internet service
Service
Fantastic service
631See all 631 Hotels.com reviews
From 1,330 reviewsTripAdvisor Traveller Rating

ibis Styles London Excel - London

from Rs4,025
  • Standard Room, 1 Double Bed
  • Standard Suite, Connecting Rooms
  • Studio, 1 Double Bed (Apartment)
  • Standard Studio, Multiple Beds
  • Standard Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 15.00 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Open select days.

Cafe - This café serves breakfast, lunch, and light fare. Open select days.

Pub - This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel - London’s small print

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 15.00 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 631 reviews

ibis Styles London Excel - London
Excellent4.0 / 5
Great location
No heating in the room first night - notified and rectified by second night - bad start but ok in the end. Hotel location is great if you are visiting/attending anywhere in the East End / Docklands and is conveniently situated in the heart of the Docklands area with transport hubs close by. Hotel itself is nice and clean - and breakfast is great value as included in room price
2 night trip
ibis Styles London Excel - London
Outstanding5.0 / 5
Great location for events
Ideal location for the o2, I found the staff really Helpfull and the room was very clean. The hotel supply's a free smartphone with unlimited data and local calls which was really good but personally I didn't need it but very good either way. The only small complaint I have was that the self service breakfast wasn't anything special and they were slow stocking up the hotplates. Overall a good hotel.
1 night romance trip
ibis Styles London Excel - London
Fair2.0 / 5
Adequate room good for the price.
I cannot blame the hotel but this is a very basic hotel. It has 90's Ikea style rooms looking very tired functional modern. The rooms are small. The window was draughty. The wardrobe will not ake a full-length coat. It was adequate and good for the price which was low. My included breakfast was good although the canteen was very full of construction workers who seem to be the main clients of the hotel. There is a pub attached which is lively.
1 night business trip
ibis Styles London Excel - London
Outstanding5.0 / 5
Convenient, clean, warm, helpful staff, parking
It was great. Just what we needed to enjoy our time in central London. Good breakfast also.
1 night romance trip
ibis Styles London Excel - London
Outstanding5.0 / 5
Mr. Ashwin the breakfast supervisor was helpful
Everything was good except the wifi... slow and poor connectivity
3 night business trip

See all reviews

ibis Styles London Excel - London

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