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ibis Styles London Excel - London

3 stars
272 Victoria Dock RoadLondonEnglandE16 3BYUnited Kingdom
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  • London (LCY-London City) 5-min drive; 1.6 miles/2.5 km
  • London (XQE-Ebbsfleet International Train Station) 35-min drive; 20.2 miles/32.5 km
  • London (STN-Stansted) 40-min drive; 33 miles/53 km
  • Southend-on-Sea (SEN-Southend Municipal) 49-min drive; 34.6 miles/55.7 km
  • London (LHR-Heathrow) 52-min drive; 24.6 miles/39.5 km
  • London (LGW-Gatwick) 58-min drive; 45.5 miles/73.3 km
  • London (LTN-Luton) 58-min drive; 51.8 miles/83.3 km
  • London West Ham Station 6-min drive; 2.1 miles/3.3 km
  • London Westcombe Park Station 11-min drive; 4.3 miles/7 km
  • London Charlton Station 12-min drive; 4.7 miles/7.6 km
  • Custom House DLR Station 3-min walk; 0.1 miles/0.2 km
  • Royal Victoria DLR Station 15-min walk; 0.7 miles/1.1 km
  • Prince Regent DLR Station 16-min walk; 0.7 miles/1.2 km
  • Self parking (surcharge)
Good3.6 / 5
  • Convenient for London Excel, easy parking polite staff.Sep 23, 2016
  • Noisy stay with construction works across the road. The hotel was a little tired and…Sep 10, 2016
653See all 653 Hotels.com reviews
From 1,210 reviewsTripAdvisor Traveller Rating

ibis Styles London Excel - London

from Rs3,749
  • Standard Room, 1 Double Bed
  • Standard Suite, Connecting Rooms
  • Studio, 1 Double Bed (Apartment)
  • Standard Studio, 2 Double Beds
  • Standard Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 12 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Open select days.

Cafe - This café serves breakfast, lunch, and light fare. Open select days.

Pub - This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel - London’s small print

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 12 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 653 reviews

ibis Styles London Excel - London
Outstanding5.0 / 5
excellent
great
4 night family trip
ibis Styles London Excel - London
Excellent4.0 / 5
Ibis Styles Custom House
Overall a great experience. Except the wifi. Really bad!
3 night romance trip
ibis Styles London Excel - London
Excellent4.0 / 5
Ibis review
The hotel is basic accommodation, ideal for a short stay. Only a short walk to underground connection. The WiFi was hit and miss the room but fine on public areas. Breakfast was very busy and was okay. Would stay again as is priced accordingly and close to transport links.
2 night family trip
ibis Styles London Excel - London
Excellent4.0 / 5
Cozy and Comforting
Apart From one member of staff in the breakfast lobby I found the staff and service to be very friendly and welcomeing. The hotel was slightly hard to find at first as it is with in very close distance to another Ibis Hotel and fairly hidden behind the station but over all I loved my stay and would defiantly stay again.
1 night trip
ibis Styles London Excel - London
Excellent4.0 / 5
Convenient Hotel for Price
We paid £58 for a twin and would highly recommend at that price. Full English breakfast inc was a nice surprise. Hotel is next door to DLR station, with pub/restaurant on site and grocery shop/Chinese/indian and fish& chips across the road. Only downside check out was 11am so early compared to other budget chains and you couldn't pay extra for a later check out.
1 night family trip

See all reviews

ibis Styles London Excel - London

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