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All properties in Hanoi, Hanoi Province, Vietnam

Serene Boutique Hotel & Spa

4-star hotel with spa, near Dong Xuan Market

  • Free WiFi
From
Rs1,036
  • Balcony
  • Balcony
  • Balcony
  • Guest Room
  • Balcony
1 / 57Balcony
9.6.Exceptional.
  • excellent service good boutique hotel

    Jul 29, 2018

  • Fantastic hotel highly recommend

    Mar 7, 2020

See all 551 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Dining options
Shopping
Safe
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 46 smoke-free guestrooms
  • Daily housekeeping
  • Full-service spa
  • 24-hour room service
  • Airport shuttle
  • In-room childcare

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Opera House - 23 min walk
  • Ho Chi Minh Mausoleum - 28 min walk
  • Dong Xuan Market - 6 min walk

Enter dates for 2 guests

  • Deluxe Double or Twin Room
  • Family Room
  • Royal Suite, 1 King Bed
  • Executive Double Room
  • Superior Twin Room
  • Superior Double Room, No Windows

Location

  • In Hoan Kiem
  • Hoan Kiem Lake - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Opera House - 23 min walk
  • Ho Chi Minh Mausoleum - 28 min walk
  • Dong Xuan Market - 6 min walk
  • St. Joseph's Cathedral - 10 min walk
  • Hanoi Old Town Night Market - 6 min walk
  • Train Street - 11 min walk
  • Long Bien Bridge - 22 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Long Bien Station - 9 min walk
  • Hanoi Railway Station - 19 min walk
  • Hanoi Giap Bat Station - 8 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 46 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • 24-hour room service
  • Water dispenser

Things to do

  • Full-service spa
  • Spa treatment room(s)

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Languages Spoken

  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Shining Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a steam room.

The spa is open daily.

Small print

Also known as

  • Hanoi Legacy Bat Su Street
  • Serene Boutique Hotel & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel Hanoi
  • Serene Boutique Hotel Hanoi
  • Legacy Bat Su Street
  • Legacy Hotel Bat Su Street
  • Serene Boutique Hotel
  • Serene Boutique Hanoi
  • Serene Boutique
  • Serene Boutique & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel

Optional extras

Rollaway beds are available for VND 345000.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 410000 per vehicle (one way)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Serene Boutique Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests are provided with hand sanitizer and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Serene Boutique Hotel & Spa.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Express check-in is available.
  • Yes. Nearby restaurants include Huong Viet (3-min walk), Buddy Coffee & Travel (3-min walk), and Banh Mi 25 (3-min walk).
  • Yes, an airport shuttle is available. The charge is VND 410000 per vehicle one way.
  • Serene Boutique Hotel & Spa has a spa.
9.6.Exceptional.
  • 10.0.Exceptional

    Great stay at Serene

    Staff really helpful couldn’t do enough for you. Breakfast was adequate. Room spotless and comfortable. Location brilliant.

    1 night trip, Feb 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I had been travelling and only stayed for night here at the end of my trip. I was after somewhere comfortable before my flight and this hotel didn't disappoint.

    Nile, 1 night trip, Feb 21, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great location very central.

    Denise, 2 night trip, Feb 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is a great place in the old quarter to stay. Really easy to get to all the sights. Room was very comfortable and clean. Breakfast was good too.

    2 night trip with friends, Feb 16, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Staff was wonderful. Before I arrived, they were very responsive to my emails. Breakfast was great! Room was small and cozy. My only complaint was the room had an unpleasant odor, but they would spray each time I requested. I think if they changed the filters in the air conditioner the smell would probably go away. I would definitely stay there again!

    5 night romance trip, Feb 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    When we had arrived to the hotel, they had upgraded our room. It was very nice and clean. The staff were very accommodating. I was very impressed with the hotel. I wish i would of known earlier about this hotel, since i had stayed the previous week in Ha noi for 3 days at another hotel. This will now be my go to hotel when i go to Ha noi every year. The free breakfast was also very good.

    1 night family trip, Feb 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Exceptional Service

    The level of service by Danny Boy and his staff was superb.They were all so kind , courteous and helpful. The rooms were immaculate, beds very comfortable and nice and quiet. The location was superb to all that the Old Quarter had to offer. I would highly recommend this hotel for your Hanoi visit.

    Carol, 4 night trip with friends, Feb 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    An amazing room Amazing staff Great food Ans a spa

    3 night trip, Feb 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff went above and beyond to help you. They were also extremely friendly. Breakfast was amazing with so many choices for everyone. The free afternoon tea was a nice touch.

    2 night family trip, Jan 31, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Small property kept in good condition by extremely attentive staff.

    5 night family trip, Jan 27, 2020

    Verified Expedia guest review

See all 551 reviews