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Novotel Suzhou SIP

Photo gallery for Novotel Suzhou SIP

Exterior
Indoor pool
Indoor pool
Indoor pool
1 bedroom, premium bedding, minibar, in-room safe

Overview of Novotel Suzhou SIP

UNESCO Sustainable Travel Pledge

Novotel Suzhou SIP

4.0 star property
4-star hotel in Suzhou with 3 restaurants and 2 bars/lounges

9.0/10 Superb

211 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
688 Suzhou Avenue East, Suzhou, 215027
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • 24-hour room service
  • In-room childcare
  • Business center
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Garden
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Separate bedroom
  • Television
  • Garden
  • Daily housekeeping

Room options

About this area

Getting around

  • Wuxi (WUX-Shuofang) - 32 min drive
  • Hongqiao International Airport (SHA) - 51 min drive
  • Suzhou Railway Station - 19 min drive
  • Yixing High-Speed Railway Station - 26 min drive
  • Suzhou North Station - 28 min drive

Restaurants

  • Meister Bräu Biergarten - brew house and restaurant - 6 min walk
  • Costa - 9 min walk
  • Per Bacco - 11 min walk
  • Papa John's - 12 min walk
  • InterContinental Suzhou - 17 min walk

About this property

Novotel Suzhou SIP

Novotel Suzhou SIP is a great choice for a stay in Suzhou. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Square, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a fitness center, and a sauna. Fellow travelers like the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 306 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM - 5:30 AM
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
  • This property does not provide disposable personal items, such as toothbrush, toothpaste, shaver, etc.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An indoor pool
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bo Ya Xuan - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Times Garden Barbecue - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 105 per person (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

At check-in, guests must provide a negative COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Disposable personal items are available on request.

Also known as

Novotel Suzhou SIP Hotel
Novotel SIP Hotel
Novotel SIP
Novotel Suzhou Sip (opening February 2016)
Novotel Suzhou Sip (opening March 2016)
Novotel Suzhou SIP Hotel
Novotel Suzhou SIP Suzhou
Novotel Suzhou SIP Hotel Suzhou

Frequently asked questions

Does Novotel Suzhou SIP offer free cancellation for a full refund?
Yes, Novotel Suzhou SIP does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Suzhou SIP?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Novotel Suzhou SIP on 10 December 2022 start from ₹6,378, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Suzhou SIP?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Novotel Suzhou SIP?
Yes, there's an indoor pool.
Are pets allowed at Novotel Suzhou SIP?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Novotel Suzhou SIP?
Yes, there's free self parking.
What are the check-in and check-out times at Novotel Suzhou SIP?
You can check in from 2 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Novotel Suzhou SIP and nearby?
Novotel Suzhou SIP has 2 bars, an indoor pool, and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Novotel Suzhou SIP?
Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Meister Bräu Biergarten - brew house and restaurant (6-min walk), Costa (9-min walk), and Per Bacco (11-min walk).
What's the area around Novotel Suzhou SIP like?
Novotel Suzhou SIP is a short 8-minute walk from Jinji Lake and 4 minutes' walk from Suzhou Culture and Arts Center. Travelers say this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Good

Good Location and Service! The Rest Left Wanting
The location was decent, right across from a boardwalk with a cat cafe and other cafes were nearby. They staff was prompt and services requested were prompt. However, the bedding (sheets and pillows) and supplied toiletries were of poor quality. The bedding was scratchy with uncomfortable pillows. The toiletries were cheap and left the skin dry and itchy. The price did not match expectations.
MACKENZIE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tony Liptung, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Matthias, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wan Gee, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

6-night business trip
Verified Hotels.com guest review

8/10 Very good

PUI LING BETTY, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

XIAOLAN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Close to moon bay
Pleasant enough , good location and good sized clean room . The lobby doesn’t really have much . Swimming pool is very nice , good size and nice lightning . Sauna was freezing cold . I would stay here again if wanted to be in that location
Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

TEAK RUDY, 2-night trip
Verified Hotels.com guest review