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Viejas Casino & Willows Hotel

4.0 star property
Adults-only resort in Alpine with 4 restaurants and 2 bars/lounges
VIP Access

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Viejas Casino & Willows Hotel

Photo gallery for Viejas Casino & Willows Hotel

Exterior
Seasonal outdoor pool, pool cabanas (surcharge), pool loungers
Front of property
Premium bedding, in-room safe, blackout curtains, iron/ironing board
4 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Viejas Casino & Willows Hotel

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pool
  • Spa
  • Free parking
  • Internet access
  • Restaurant
  • Connecting rooms available
Map
5000 Willows Road, Alpine, CA, 91901
Main amenities
  • Daily housekeeping
  • Casino
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Free area shuttle
  • Free casino shuttle
  • Free shopping center shuttle
  • 24-hour fitness center
  • Steam room
  • Seasonal outdoor pool
  • Room service
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Viejas Casino - 1 min drive
  • Sycuan Casino - 18 min drive
  • San Diego State University - 28 min drive
  • Snapdragon Stadium - 32 min drive
  • Hotel Circle - 33 min drive
  • Balboa Park - 33 min drive
  • Marine Corps Air Station Miramar - 35 min drive
  • San Diego Zoo - 36 min drive

Getting around

  • San Diego, CA (SEE-Gillespie Field) - 23 min drive
  • San Diego, CA (MYF-Montgomery Field) - 34 min drive
  • San Diego Intl. Airport (SAN) - 38 min drive
  • Tijuana Intl. Airport (TIJ) - 50 min drive
  • Free area shuttle
  • Free shopping center shuttle
  • Free casino shuttle

Restaurants

  • Janet's Montana Cafe - 6 min drive
  • The Cafe At Viejas - 1 min walk
  • Adriano's Pizza Grotto - 2 min walk
  • Salsa Mexican Food - 5 min drive
  • Grove Steakhouse - 1 min walk
Map

About this property

Viejas Casino & Willows Hotel

Try your luck at the casino when you stay at Viejas Casino & Willows Hotel in Alpine. Guests can visit the spa to be pampered with massages, hydrotherapy, or mani/pedis, and The Cafe, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale resort include 2 bars/lounges, a 24-hour fitness center, and a steam room. Fellow travelers love the room service.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 237 units

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • An adult age 18 or older must assume all liability for the booking.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 21
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle
  • Free shopping center shuttle
  • Free casino shuttle

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 4:00 AM–1:00 PM
  • 4 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bowling alley
  • Concerts/live shows
  • Shopping
  • Bingo

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Arcade/game room
  • Casino
  • Full-service spa
  • 50 casino gaming tables
  • 2500 casino slot machines
  • Casino VIP room
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free wired internet
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

Willows Spa has 4 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.

Dining

The Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Grove Steakhouse - This steakhouse serves lunch and dinner. Open daily.
Baron Long Bar & Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Ginger Noodle Bar - This restaurant specializes in Asian cuisine. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 10.00 per accommodation, per night
  • Resort fee inclusions:
    • Business center/computer access
    • Health club access
    • In-room bottled water
    • Phone calls (may be limited)
    • Pool access

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 3–14 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 05 to March 31:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 20.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from April 01 to December 03

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

Also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Frequently asked questions

Does Viejas Casino & Willows Hotel offer free cancellation for a full refund?
Yes, Viejas Casino & Willows Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Viejas Casino & Willows Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Viejas Casino & Willows Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Viejas Casino & Willows Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Viejas Casino & Willows Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Viejas Casino & Willows Hotel?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM.
Is there an onsite casino at Viejas Casino & Willows Hotel?
Yes, the 133000 square-foot casino features 2500 slot machines and 50 gaming tables. Bingo is offered.
What is there to do at Viejas Casino & Willows Hotel and nearby?
Onsite recreation at Viejas Casino & Willows Hotel includes bowling. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a casino. Viejas Casino & Willows Hotel also has a seasonal outdoor pool, a 24-hour fitness center, and spa services, as well as an arcade and a garden.
Are there restaurants at or near Viejas Casino & Willows Hotel?
Yes, there are 4 onsite restaurants, featuring international cuisine.
What's the area around Viejas Casino & Willows Hotel like?
Viejas Casino & Willows Hotel is located a short 1-minute walk from Viejas Casino.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Stay
Hotel is very nice and the staff was nice and professional
Sean, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Bertha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Thelma, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Celebrating retirement
Overall, a very nice one night getaway. The staff was very friendly and accommodating. A few room disappointments: the first one, was very dark and had a view of the construction of the new parking garage monstrosity. The second room had a slightly smoky smell even though it's a non-smoking room. We appreciate that the waters are complimentary. The meal and the 24-hour bar and grill was excellent as was the service. 😁 Gambling was so so. We like the machines but they didn't pay off very well. Disappointing that the evening pool hours stop at 7:00. Seems very early especially given daylight savings. Allowed a 12:00 extended checkout and offered a 2:00 p.m. check out for $25 more.
Judie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Deborah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

I wish I was informed that the cafe was closed . Didn’t let us know that the restaurant was closed. I find it odd that it wasn’t mentioned prior to us leaving .
ruben, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amy, 3-night business trip
Verified Hotels.com guest review