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Viejas Casino & Willows Hotel

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Exterior
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, cabanas (surcharge)
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, cabanas (surcharge)
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, cabanas (surcharge)
Executive Suite | Living area | LCD TV, pay movies

Overview of Viejas Casino & Willows Hotel

VIP Access

Viejas Casino & Willows Hotel

4.0 star property
Adults-only resort in Alpine with 4 restaurants and 2 bars/lounges

9.0/10 Superb

1,023 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
Map
5000 Willows Road, Alpine, CA, 91901

Room options

About this area

What's nearby

  • Anza Borrego Desert State Park - 42 min drive
  • San Diego State University - 25 min drive
  • Balboa Park - 34 min drive
  • Hotel Circle - 34 min drive
  • Marine Corps Air Station Miramar - 35 min drive

Getting around

  • San Diego, CA (SEE-Gillespie Field) - 23 min drive
  • San Diego, CA (MYF-Montgomery Field) - 34 min drive
  • San Diego Intl. Airport (SAN) - 38 min drive
  • Tijuana Intl. Airport (TIJ) - 50 min drive
  • Free area shuttle
  • Free shopping center shuttle
  • Free casino shuttle

Restaurants

  • Wetzel's Pretzels - 6 min walk
  • Adriano's Pizza Grotto - 6 min walk
  • Rubio's - 6 min walk
  • Starbucks - 5 min drive
  • Vinny's Pizza - 5 min drive

About this property

Viejas Casino & Willows Hotel

Try your luck at the casino when you stay at Viejas Casino & Willows Hotel in Alpine. Guests can visit the spa to be pampered with massages, hydrotherapy, or mani/pedis, and The Cafe, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale resort include 2 bars/lounges, a 24-hour fitness center, and a steam room. Fellow travelers say great things about the room service and comfortable guestrooms.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 237 units

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • An adult age 18 or older must assume all liability for the booking.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 21
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle
  • Free shopping center shuttle
  • Free casino shuttle

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 4:00 AM–1:00 PM
  • 4 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bowling alley
  • Concerts/live shows
  • Shopping
  • Bingo

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool cabanas (surcharge)

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Arcade/game room
  • Casino
  • Full-service spa
  • 50 casino gaming tables
  • 2500 casino slot machines
  • Casino VIP room
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English

Room amenities

Be entertained

  • LCD television
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

Willows Spa has 4 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.

Dining

The Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Grove Steakhouse - This steakhouse serves lunch and dinner. Open daily.
Baron Long Bar & Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Ginger Noodle Bar - This restaurant specializes in Asian cuisine. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 10.00 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Health club access
    • Business center/computer access
    • Phone calls (may be limited)
    • In-room bottled water

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 3–14 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 05 to March 31:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 20.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from April 01 to December 03

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>
Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

Also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Frequently asked questions

Does Viejas Casino & Willows Hotel offer free cancellation for a full refund?
Yes, Viejas Casino & Willows Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Viejas Casino & Willows Hotel?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at Viejas Casino & Willows Hotel on 14 February 2023 start from ₹26,136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Viejas Casino & Willows Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Viejas Casino & Willows Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Viejas Casino & Willows Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Viejas Casino & Willows Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Viejas Casino & Willows Hotel?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM.
Is there an onsite casino at Viejas Casino & Willows Hotel?
Yes, the 133000 square-foot casino features 2500 slot machines and 50 gaming tables. Bingo is offered.
What is there to do at Viejas Casino & Willows Hotel and nearby?
Onsite recreation at Viejas Casino & Willows Hotel includes bowling. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a casino. Viejas Casino & Willows Hotel also has a seasonal outdoor pool, a 24-hour fitness center, and spa services, as well as an arcade and a garden.
Are there restaurants at or near Viejas Casino & Willows Hotel?
Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Wetzel's Pretzels (6-min walk), Adriano's Pizza Grotto (6-min walk), and Rubio's (6-min walk).
What's the area around Viejas Casino & Willows Hotel like?
Viejas Casino & Willows Hotel is located a short 1-minute walk from Viejas Casino. Travelers say this resort is in a good location.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Beth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vacation
Beautiful property with great service.
Micheal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lance, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not Really Worth the Price
Very thin walls, we heard partying, loud talking all night and loud singing in the shower in the morning…thank goodness for white noise on our phone so we were able to sleep. Bed was so comfortable and the shower was huge but the shower head was inadequate for such a big shower. Smoking is allowed and it was a bit much in the casino and a few wisps from somewhere near our room. We ordered at the Cafe to bring to our room, and because we do not get their cards we had to first be seated before they would take our order. The food was fabulously delicious!
Jerry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and comfortable
Israel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

MARIA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reynaldo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Roxanne, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brandon, 1-night trip with friends
Verified Hotels.com guest review