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The Westin Chennai Velachery

Photo gallery for The Westin Chennai Velachery

Exterior
Outdoor pool, open 6 AM to 10 PM, sun loungers
Premium bedding, pillowtop beds, in-room safe, individually decorated
Premium bedding, pillowtop beds, in-room safe, individually decorated
Premium bedding, pillowtop beds, in-room safe, individually decorated

Overview of The Westin Chennai Velachery

The Westin Chennai Velachery

5.0 star property
Luxury hotel with spa, near Phoenix Market City

9.0/10 Superb

227 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
The price is ₹7,900
Price available on 16/12/2022
Map
154, Velachery Main Road, Velachery, Chennai, Tamil Nadu, 600042
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • 24-hour health club
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
For families
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Guindy
  • Marina Beach - 13 min drive
  • MGM Dizzee World - 60 min drive

Getting around

  • Chennai International Airport (MAA) - 25 min drive
  • Chennai Perungudi Station - 4 min drive
  • Chennai Taramani Station - 4 min drive
  • Chennai Guindy Station - 29 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • Mainland China - 7 min walk
  • Starbucks - 7 min walk
  • Kobe Sizzlers - 7 min walk
  • Rajdhani - 7 min walk
  • Mamagoto - 8 min walk

About this property

The Westin Chennai Velachery

A great choice for a stay in Chennai, The Westin Chennai Velachery features a nightclub and offers an airport shuttle (available 24 hours) for INR 2032 per vehicle. You can visit the spa to be pampered with deep-tissue massages, body wraps, or reflexology, and Seasonal Tastes, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour health club. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 215 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Golf lessons nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (12643 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Umbrellas
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Seasonal Tastes - This coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Madras Kitchen Company - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Willows - This bar specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Sunset Grill - This poolside theme restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Daily Treats - Onsite café. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for INR 00 per stay (rates may vary)
  • Full breakfast is offered for an extra charge of INR 750 per person (approximately)
  • Airport shuttle service is offered for an extra charge of INR 2032 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for an extra charge
  • Rollaway beds are available for INR 1000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM
  • Guests under 16 years old are not allowed in the swimming pool or health club
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, mobile payments and cash.

Mobile payment options include: Google Pay and MobilePay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Chennai Velachery
Chennai Westin
Velachery
Velachery Westin
Westin Chennai
Westin Chennai Velachery
Westin Velachery
Westin Velachery Chennai
Westin Velachery Hotel
Westin Velachery Hotel Chennai
Westin Chennai Velachery Hotel
The Westin Chennai Velachery Hotel
The Westin Chennai Velachery Chennai
The Westin Chennai Velachery Hotel Chennai

Frequently asked questions

Does The Westin Chennai Velachery offer free cancellation for a full refund?
Yes, The Westin Chennai Velachery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Westin Chennai Velachery?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at The Westin Chennai Velachery on 16 December 2022 start from ₹7,900, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Westin Chennai Velachery?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Westin Chennai Velachery?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at The Westin Chennai Velachery?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Westin Chennai Velachery?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by The Westin Chennai Velachery?
Yes, an airport shuttle is available. The charge is INR 2032 per vehicle one-way.
What are the check-in and check-out times at The Westin Chennai Velachery?
You can check in from 3:00 PM - noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The Westin Chennai Velachery and nearby?
Onsite recreation at The Westin Chennai Velachery includes aerobics. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Westin Chennai Velachery also has a nightclub and a 24-hour health club.
Are there restaurants at or near The Westin Chennai Velachery?
Yes, there are 5 onsite restaurants, featuring international cuisine and poolside dining. Nearby restaurants include Mainland China (7-min walk), Starbucks (7-min walk), and Kobe Sizzlers (7-min walk).
Does The Westin Chennai Velachery have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
What's the area around The Westin Chennai Velachery like?
The Westin Chennai Velachery is in Guindy, a short 8-minute walk from Phoenix Market City and 11 minutes' walk from Indian Institute of Technology Madras. Travelers say the area is central and good for shopping.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Worst stay at Westin Velachery
This property is in the center of the city with Shopping mall next to it. Spacious room, good Wi-Fi. In room dining has limited menu but they have a very wide breakfast spread which is amazing and delicious as well. Met Chef Prakash Patil and team, he provided some out of the menu dishes which were simply awesome. Thanks Mr. Patil and team includes Pushpa and Manjiri from service team for quick support in resturant. They have customer centric approach as CRM Neethu asked several time about the stay. Thanks to Entire team.
Harshal, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel
Ludovic, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and fantastic staff
A very nice hotel, incredibly clean and modern. My room was fantastic, the bed was very comfortable and the bathroom was huge. There is a great selection of restaurants within the hotel. The facilities are great, the gym is good for a hotel and the pool is stunning. We had a bit of a mix up with our airport pick up but the staff were very apologetic and more than made up for it with incredible service and free access to the Westin Lounge. I was very impressed by the staff, the cleaners leave lovely notes and make animal sculptures out of the towels. I was particulary impressed with Rumina who was excellent throughout our stay. I will definitely be staying here during my future trips to Chennai.
Jonathan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I stayed at the Westin Chennai twice during Aug 2022. The Customer Service here is excellent. Something that other Marriott hotels can learn from. Attentive, helpful without being overbearing. Received an email even before I checked in asking if they could do anything to welcome me at the airport or do anything else to make check in easy. Checking in was quick, easy with a separate area for Elite members. Jenny did a great job with check in and with check out. Food is very good at the hotel and since i stayed several days, I can vouch for the prompt attentiveness of the people at the main restaurant. Many names ... Bala, Amit, Pushpa, Rajesh, Kamlesh, Hrishikesh stood out as excellent. Variety of food is nice and the Sunday brunch is very good. The rooms are clean, quite and at excellent international standards. The concierge is very helpful as are the staff. Pool was closed for renovation, however the hotel had prominently mentioned it several times, and made alternate arrangements which I did not use. A beautiful Bon Voyage pastry put icing on the cake of two very nice stays. Rating this Westin highly. Recommended.
SUBRAMANIAN, 5-night trip
Verified Expedia guest review

8/10 Very good

the wifi on the 9th floor was terrible and the wifi in the gym area automatically disconnects. so what the point of paying for amenities.
F TASLEEM, 18-night romance trip
Verified Expedia guest review

8/10 Very good

Ok
Dharani, 1-night family trip
Verified Expedia guest review

2/10 Poor

Pathetic experience at Westin Velachery
To start with my review I would like to mention that this is the worst 5 star property I have seen. We ordered food from in room dining (20 mins) and also from Zomato (49 mins), due to rain Zomato could not deliver the food in time and they delivered in 60 mins but in room dining food we received after approx 1 hr 10 mins. Whatever we ordered from kitchen was not worth ordering from 5 start kitchen. Next day after shower there was water leakage from shower area due to which bathroom floor was slippery and I might have accidentally fallen but I could save myself. When raised complaint on this they said they will send engineering person who came after 4-5 hrs. And in the end nothing happened. They said they will either change my room or will keep extra mats. Internet connection was so poor that couldn’t establish the connection. So second day afternoon they kept the separate dongle in the room. When food complaint was raised to head chef Biju, I am thankful to him that he served a very nice delicious food to us and we are happy to appreciate him for this. Thanks Mr. Biju. I stayed at room no 9001 which was executive room and paid approx 12K for this and it was on top floor. During night on terrace hotel installed chillers which started making pathetic sound and vibration due to which I could not sleep for 3 nights. Overall this priority is not even worth of giving 2 stars. Hotels don’t have enough cars for airport drop, travel desk is worst.
Harshal, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Pros * Breakfast spread was amazing * Decent gym and pool * Friendly staff and service was amazing * Concierge was very helpful - stored our bags when we traveled for few days and arranged RTPCR test at the hotel for departure formalities Things to improve * No privacy curtain/blinds between bath and bedroom (has sliding glass doors that one can see through). They did install one upon request. Westin in Gurgaon has power blinds * Room service was so-so but the restaurant food was good
Magesh, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome stay
Excellent customer service. They maintain the same quality of service every time. Mr. Deepak from the restaurant was very helpful. Great food!!!
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

samrin, 2-night trip
Verified Expedia guest review