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Renaissance Johor Bahru Hotel

Photo gallery for Renaissance Johor Bahru Hotel

Exterior
BBQ/picnic area
Room, 1 King Bed, Non Smoking, Pool View | Minibar, in-room safe, desk, iron/ironing board
Bar (on property)
Lobby

Overview of Renaissance Johor Bahru Hotel

Renaissance Johor Bahru Hotel

4.5 star property
Suburban hotel in Bandar Baru Permas Jaya with 4 restaurants and outdoor pool
8.8 out of 10 Fabulous
8.8/10 Fabulous

854 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Valet parking
  • Self parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
For families
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Bandar Baru Permas Jaya
  • KSL City Mall - 7 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 8 min drive
  • AEON Tebrau City - 9 min drive
  • Komtar JBCC - 8 min drive
  • Johor Bahru City Square - 9 min drive
  • Austin Heights Water & Adventure Park - 11 min drive
  • Woodlands Checkpoint - 10 min drive
  • Danga Bay - 13 min drive
  • Night Safari - 15 min drive
  • Singapore Zoo - 19 min drive

Getting around

  • Senai International Airport (JHB) - 37 min drive
  • Seletar Airport (XSP) - 39 min drive
  • Singapore Changi Airport (SIN) - 51 min drive
  • JB Sentral - 14 min drive

Restaurants

  • Restoran Sing 阿胜乐乐 - 4 min walk
  • Kedai Makanan & Minuman BR 新国花美食中心 - 4 min walk
  • Seoul Bbq - 4 min walk
  • Nasi Bajet Permas - 4 min walk
  • Executive Club Lounge - 1 min walk
Map

About this property

Renaissance Johor Bahru Hotel

When you stay at Renaissance Johor Bahru Hotel, you'll be within a 10-minute drive of Johor Bahru City Square and KSL City Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe BLD, one of 4 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 345 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet access in rooms

Parking

  • Onsite self parking (MYR 5 per day)
  • Onsite valet parking (MYR 90 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children's pool
  • Grocery/convenience store

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • 12 meeting rooms
  • Computer station
  • Conference space (19493 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe BLD - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Wan Li - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Chocolate Cake Company - This café serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 68.00 for adults and MYR 34.00 for children

Parking

  • Self parking costs MYR 5 per day
  • Valet parking costs MYR 90 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

Frequently asked questions

Does Renaissance Johor Bahru Hotel offer free cancellation for a full refund?
Yes, Renaissance Johor Bahru Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Renaissance Johor Bahru Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Renaissance Johor Bahru Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:30 AM to 9:00 PM.
Are pets allowed at Renaissance Johor Bahru Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Renaissance Johor Bahru Hotel?
Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 90 per day.
What are the check-in and check-out times at Renaissance Johor Bahru Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Renaissance Johor Bahru Hotel and nearby?
Have fun with nearby activities like cycling, hiking, and rock climbing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna.
Are there restaurants at or near Renaissance Johor Bahru Hotel?
Yes, there are 4 onsite restaurants, featuring international cuisine.
What's the area around Renaissance Johor Bahru Hotel like?
Renaissance Johor Bahru Hotel is located on the boardwalk in Bandar Baru Permas Jaya. Popular attractions include Johor Bahru City Square, which is 9 minutes away by car.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Wilson, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional stay
I recently had the pleasure of staying at this hotel. I was met with the utmost professionalism, warmth and dedication, the outstanding service provided by front desk staff Shahid. My stay at the hotel was nothing short of extraordinary. I’m looking forward to returning in the future.
Nicky, 2-night trip
Verified Hotels.com guest review

4/10 Fair

JOO KOON, 1-night trip
Verified Hotels.com guest review

8/10 Very good

ho, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abdul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Strategic location. Convenient.
Yen Ru, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

The lobby smells so good when u enter...this was my first time going to this hotel....but it was such a great stay and service provided by the hotel
Dinesh Ian, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Rosa D, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gary, 2-night trip
Verified Hotels.com guest review