Hotel East Palace

Photo gallery for Hotel East Palace

Primary image
Outdoor pool
Individually decorated, desk, free WiFi
TV
Individually decorated, desk, free WiFi

Overview of Hotel East Palace

Hotel East Palace

3.0 star property
Family-friendly Kolkata hotel with 1 outdoor pools, connected to the convention center
6 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Internet access
  • Airport transfer
  • Gym
Map
Diamond Harbour Road, Konchowki, Kolkata, West Bengal, 743503
Main amenities
  • 55 guestrooms
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • WiFi in the lobby
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 3 meeting rooms
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk
For families
  • Playground on site
  • Children stay free
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Arcade/game room

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • Kalighat Kali Temple - 31 min drive
  • National Library - 11 min drive
  • Alipore Zoo - 40 min drive
  • Deshapriya Park - 33 min drive
  • Jadavpur University - 16 min drive
  • Jodhpur Park - 14 min drive
  • Fortis Hospital - 13 min drive
  • AMRI Hospitals - 15 min drive
  • South City Mall - 35 min drive
  • Victoria Memorial - 36 min drive

Getting around

  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 90 min drive
  • Kolkata New Alipore Station - 9 min drive
  • Kolkata Majerhat Station - 9 min drive
  • Kolkata Brace Bridge Station - 9 min drive
  • Airport shuttle (surcharge)

About this property

Hotel East Palace

Hotel East Palace offers an airport shuttle (available on request) for INR 1500 per vehicle one way. Guests can visit the fitness center for a workout or enjoy Indian cuisine at Pluto, one of 2 restaurants. An outdoor pool and a bar/lounge are other highlights, and rooms offer 24-hour room service and free WiFi.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time ends - anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available on request)*

Property amenities

Food and drink

  • Free continental breakfast
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Taking the kids

  • Children stay free
  • Playground

What to do

  • Pool table

Working away

  • Business center
  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Porter/bellhop

Facilities

  • Garden
  • Fitness center
  • An outdoor pool
  • Arcade/game room

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Ceiling fan

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Connecting/adjoining rooms available

Special features

Dining

Pluto - This fine-dining restaurant specializes in Indian cuisine.
Dibaratri - This fine-dining restaurant specializes in Indian cuisine.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Airport shuttle service is offered for an extra charge of INR 1500 per vehicle (one way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Also known as

East Palace Hotel
East Palace Kolkata
Hotel East Palace
Hotel East Palace Kolkata
East Palace Hotel India/Kolkata (Calcutta), Asia
Hotel East Palace Hotel
Hotel East Palace Kolkata
Hotel East Palace Hotel Kolkata

Frequently asked questions

Overall score and ratings

2.0

2.3/10

Cleanliness

2.3/10

Staff & service

3.0/10

Property conditions & facilities

2/10 Poor

Not so good experience
nothing to see at all, no wifi in room , no phone network, nothing to see around, at night its very quite
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Very Bad hotel
The hotel is dirty, ill managed and very uncomfortable. Plus there are mosquitoes and cockroaches in the toilets. Rooms of literally matchbox size. If you want further proof - IIM Calcutta, which is a stones throw away from the hotel has removed East Palace from its list of recommended hotels for its student. I am a student of IIM Cal and can tell you this with confidence. But all hotels in the area are equally bad. So if you are visiting IIM, better option is to stay in the city and commute daily. It is better value for money.
Verified Expedia guest review

2/10 Poor

WORST Palace I ever seen
The worst experience for a so called 3STAR rating. Be it the cleanliness, condition of the room, location of hotel, courtesy and support service from hotel - there is nothing where I can give a good rating. The hotel is marked wrongly in google maps which make it worse to locate it as well. Had I not submitted my money in advance, I should have opted to not use the same hotel like many other friends of mine did. Since the money was locked I did not have any other choice other than try to adjust myself. Its clear 'looting' away money from you. WILL NEVER RECOMMEND ANYONE TO STAY HERE IN FUTURE.
Verified Hotels.com guest review

2/10 Poor

Worst Hotel ever visited.
The story starts when you step in , did a online booking through Hotels.com , first thing heard at the reception after showing the receipt was that " we do not have any confirmation " though the booking was done a day before . waited and got call conferenced with Hotels.com , the man at the reception then came to know that they had rcvd the mail from them already , there were 2 people at the reception to be precise and one of them called himself the manager , being a bengali and myself the same , the guy tried conversing in Hindi deliberately and was hard to make out what he actualy meant . went to check the room , AC room looked like those of little asylum rooms , it was sick and the AC was broken and hanging . Photos on the website are Delusives , no match with the actual one . all were unclean and smelly , one could not afford to even puke in any of those rooms . the room had a TV without remote . no ventilation at all , bathroom was a one hand dimension . went for lunch to the restaurant , not even 1/3 rd of the total menu was available , had to choose within having no choice . tried paying after lunch , they came back saying the card machine is not working , had a troubled and disturbed time after that , which was of utmost hassle , Itsettled at last by paying online for one of their rooms .would like a report done to the consumer forum to close hotels like this as they are of utmost inconvenience to guests .
Verified Hotels.com guest review

2/10 Poor

Don't Bother
There is absolutely no reason to stay at this hotel. Except for the unfinished temple just up the road, it is miles from anything and everything in Kolkata. To top it off, this hotel seems to have taken all its profits and invested them in the garden out front rather than some basic amenities like decent mattresses. Have no idea how it got a three-star rating, it would be lucky to get one anywhere else in the world.
Verified Hotels.com guest review

2/10 Poor

Pathetic
They don't show what they actually are. AC was not working at all. Don't ever visit this hotel. The guy at the reception was also not behaving like he should have.
Verified Expedia guest review