Hotel Palazzo Del Garda & Spa

Photo gallery for Hotel Palazzo Del Garda & Spa

Primary image
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Balcony

Overview of Hotel Palazzo Del Garda & Spa

Hotel Palazzo Del Garda & Spa

4.0 star property
Desenzano del Garda upscale hotel with bar/lounge

9.0/10 Superb

210 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
Map
Via Desenzanino 7, Desenzano del Garda, BS, 25015
Main amenities
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Bar/lounge
  • Room service
  • Airport shuttle
  • Area shuttle
  • Theme park shuttle
  • Cruise ship terminal shuttle
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Desenzano Castle - 8 min drive
  • Il Leone Shopping Center - 16 min drive
  • Rocca of Lonato - 21 min drive
  • Gardagolf Country Club - 19 min drive
  • Scaliger Castle - 32 min drive
  • Center Aquaria Spa and Wellness Center - 66 min drive
  • Parco Alto Garda Bresciano - 24 min drive
  • Zenato Winery - 24 min drive
  • Sanctuary of Madonna del Frassino - 26 min drive
  • Golf Club Paradiso del Garda - 27 min drive
  • Clinica Pederzoli - 26 min drive

Getting around

  • Gabriele D'Annuzio Airport (VBS) - 30 min drive
  • Valerio Catullo Airport (VRN) - 39 min drive
  • Lonato Station - 17 min drive
  • Ponte San Marco Station - 21 min drive
  • Desenzano del Garda-Sirmione Station - 25 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

Hotel Palazzo Del Garda & Spa

A great choice for a stay in Desenzano del Garda, Hotel Palazzo Del Garda & Spa features an airport shuttle. After splashing around at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a sauna, a steam room, and a snack bar/deli. Fellow travelers say great things about the breakfast and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 37 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Please note: Pedestrian access to this property requires an uphill climb.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby
  • Street parking available

Transfers

  • Airport shuttle*
  • Train station shuttle*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Offsite

  • Area shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Seasonal outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.5 per person, per night for adults; EUR 0 per night for guests up to 14 years old.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 8 per person (approximately)
  • Airport shuttle service is offered for an extra charge
  • Area shuttle and theme park shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for EUR 10.0 per day
  • Rollaway beds are available for EUR 40.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from April to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Palazzo Del Garda & Spa
Palazzo Garda Hotel Desenzano del Garda
HOTEL PALAZZO DEL GARDA & SPA Hotel
Palazzo Garda Desenzano del Garda
Palazzo Garda Hotel
Palazzo Garda
HOTEL PALAZZO DEL GARDA & SPA Desenzano del Garda
HOTEL PALAZZO DEL GARDA & SPA Hotel Desenzano del Garda

Frequently asked questions

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

9.5/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Kyle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christoph, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marit, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Venla, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gitte Astrup, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 3-night trip
Verified Hotels.com guest review

6/10 Good

The stay was okay. Rooms were clean enough and beds were average comfort.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Guido, 2-night trip
Verified Hotels.com guest review

2/10 Poor

This place don’t offer any peace and quite time at all. Very small open outside space next to road and car park in back. No privacy at all since car driving all the time. I found human poo in pool! Very disgusting to swim in pool with poooo! S*** ! Reported this and had very angry respond from staff on desk! She was not happy to hear it! I also try to use bedding in our room however there were lots of dead ant and bug on it! Disgusting dirty room. Service was pool overall, no respond to my phone calls most of time! This is small building in very confined area surround by outer building in busy road. We did not get room we paid on top floor! I guess due to our passport color! Good service go to special people! Very unhappy. I asked them to leave after seeing poo in pool ! No way they give you option to runaway from this hell! Please do not stay in this place if you after nice holiday, moody staff ! Rude! Bad location! Tasteless bf! Awful! Bed bug! Poo in pool! Dirty disgusting b&b not a 4 stars! I say no star b&b
Aconcerncustome, 4-night family trip
Verified Expedia guest review