Chestnut Mountain Resort

Photo gallery for Chestnut Mountain Resort

Primary image
Indoor pool
Desk, iron/ironing board, cribs/infant beds, free WiFi
Premium Room, 2 Queen Beds | Desk, iron/ironing board, cribs/infant beds, free WiFi
Premium Room, 2 Queen Beds | Desk, iron/ironing board, cribs/infant beds, free WiFi

Overview of Chestnut Mountain Resort

Chestnut Mountain Resort

3.0 star property
Galena ski-in/ski-out resort with 2 restaurants and ski storage

8.2/10 Very good

789 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is ₹9,638
Price available on 25/09/2022
Map
8700 W Chestnut Mountain Rd, Galena, IL, 61036
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Ski rentals and lessons
  • Ski storage
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Cribs/infant beds (surcharge)
  • Playground on site
  • Microwave
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Mississippi River - 13 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 46 min drive

About this property

Chestnut Mountain Resort

3-star family-friendly resort
Take advantage of a terrace, mini golf, and a coffee shop/cafe at Chestnut Mountain Resort. Skiers and snowboarders can spend time on the slopes at this resort offering ski-in/ski-out access, downhill skiing, and ski equipment rentals. Enjoy American cuisine and al fresco dining at the two onsite restaurants. Enjoy onsite activities like ecotours, hiking/biking, and boat tours. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and an electric car charging station
  • Snow sports gear, smoke-free premises, and a 24-hour front desk
  • Guest reviews give good marks for the pool and helpful staff
Room features
All guestrooms at Chestnut Mountain Resort feature comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews speak well of the comfortable rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Refrigerators, microwaves, and cribs/infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 43 units

Arriving/Leaving

  • Check-in time from 3 PM - 2 AM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 8:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Mini golf
  • Playground
  • Children's menu

What to do

  • Ecotours
  • Mini golf
  • Hiking/biking trails
  • Segway rentals/tours
  • Boat tours
  • Ziplining
  • Golfing nearby
  • Kayaking nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals
  • Segway rentals/tours
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An indoor pool

Accessibility

  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Accessible bathtub
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Ski

  • Ski-in/ski-out access
  • Downhill skiing
  • Snowboarding
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Dining

Sunset Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Mountain Top Cafe - This café specializes in American cuisine and serves lunch and dinner.
The Summit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Breakfast costs between USD 9.00 and USD 16.00 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Cribs/infant beds are available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Chestnut Mountain
Chestnut Mountain Galena
Chestnut Mountain Resort
Chestnut Mountain Resort Galena
Chestnut Resort
Chestnut Mountain Hotel Galena
Chestnut Mountain Hotel Galena
Chestnut Mountain
Chestnut Mountain Resort Resort
Chestnut Mountain Resort Galena
Chestnut Mountain Resort Resort Galena

Frequently asked questions

Does Chestnut Mountain Resort offer free cancellation for a full refund?
Yes, Chestnut Mountain Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Chestnut Mountain Resort?
As of 24 September 2022, prices found for a 1-night stay for 2 adults at Chestnut Mountain Resort on 25 September 2022 start from ₹9,638, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Chestnut Mountain Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Chestnut Mountain Resort?
Yes, there's an indoor pool.
Are pets allowed at Chestnut Mountain Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Chestnut Mountain Resort?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Chestnut Mountain Resort?
You can check in from 3 PM - 2 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Chestnut Mountain Resort and nearby?
During the winter, enjoy onsite recreation like downhill skiing and snowboarding and return when the snow melts for mountain biking and ziplining. Additional recreation onsite includes ecotours and segway rentals. Enjoy a swim in the indoor pool or use the resort's other amenities, which include a garden.
Are there restaurants at or near Chestnut Mountain Resort?
Yes, there are 2 onsite restaurants, featuring alfresco dining and American cuisine. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Lefevre Inn & Resort (7.2 mi) and Frank O'Dowd's Irish Pub (9.2 mi).
What's the area around Chestnut Mountain Resort like?
Chestnut Mountain Resort is located a short 3-minute walk from Chestnut Mountain Resort.

Overall score and ratings

8.2

Very good

8.3/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

7.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

8/10 Very good

Nice
The lobby & restaurant are excellent as we as the crews operating the lifts, tour boat and all. The rooms are in need of an upgrade and are very dated in their appearance looking very 1980ish. The rooms could also use a guest directory of hotel features and a TV channel guide. Overall very good, but room for improvement in the rooms.
Kevin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The resort location is beautiful no doubt but the room rate was pricey for the hotel conditions and service . Was expecting better room condition.
nazneen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Girls weekend
We got there They put us in a room w/no view just grass They changed it when we requested The TV & fridge didn’t work maintenance came right away We didn’t have a cooler he brought us one The beds are hard my friend couldn’t tolerate She slept on the couch Staff was nice They were in the process of putting on a roof that’s why TV wasn’t working at times The hot tub was getting remodeled but pool was nice was very easy to get around
Sue, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Worst "Resort" experience
When we got there we were not given a room with a view as advertised. The hot tub was out of order. Our room was in a basement floor that smelled like mold. The bathroom door was broke. The Mountain Top Cafe was closed. When asked for an ice bucket, we were told to use a bag. The resort is not ADA compliant, guest are expected to carry bags to room because every floor has stairs and no elevator for the handicap The price we paid my girls trip was ruined due to the lack of hospitality we experienced at this "resort'
Maria, 2-night trip
Verified Hotels.com guest review

4/10 Fair

it is very difficult to sleep at night, the air conditioner works loudly, the food in the restaurant is cheap and not tasty!
Volodymyr, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sanerrah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff
Francis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice affordable family stay
We had a nice stay, would definitely request a river side view next time. Fun things to do atvthe resort. Was disappointed that.the hot tub was closed and the restaurant food was ok, would probably not eat there again.
Lora, 3-night family trip
Verified Hotels.com guest review