Hotel Serra da Estrela

3.5 star property
Family-friendly hotel in Capivari with restaurant and bar/lounge

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Hotel Serra da Estrela

Photo gallery for Hotel Serra da Estrela

Treatment room
Minibar, in-room safe, blackout curtains, soundproofing
Free daily buffet breakfast

Overview of Hotel Serra da Estrela



Property highlights

  • Pet-friendly
  • Pool
  • Free breakfast
  • Free parking
  • Gym
  • Free WiFi
Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, SP, 12460-000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Arcade/game room
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television

Room options

Room (Nobre)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Luxury Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room (Plus)

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About this area

Getting around

  • São Paulo/Guarulhos Intl. Airport - 175 min drive
  • Campos do Jordao Emilio Ribas Station - 5 min walk
  • Pindamonhangaba Railway Station - 47 min drive
  • Santo Antonio do Pinhal Eugene Lefevre Station - 48 min drive


  • We Lounge - 3 min walk
  • Itália Cantina e Ristorante - 3 min walk
  • La Gália - 2 min walk
  • Chalezinho Campos do Jordão - 3 min walk
  • Cantinho da Serra Grill - 2 min walk

About this property

Hotel Serra da Estrela

Enjoy your visit to Campos do Jordão with a stay at Hotel Serra da Estrela. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a fitness center, and a sauna.


English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms
  • Arranged over 4 floors


  • Check-in time starts at 3 PM
  • Minimum check-in age: 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20


  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*


  • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Computer station


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas


  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Arcade/game room
  • Sauna
  • Steam room
  • Banquet hall


  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Portable fan
  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 100.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.


This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Serra da Estrela Campos do Jordao
Serra da Estrela Campos do Jordao
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Campos do Jordão
Hotel Serra da Estrela Hotel Campos do Jordão

Frequently asked questions

Does Hotel Serra da Estrela offer free cancellation for a full refund?
Yes, Hotel Serra da Estrela does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Serra da Estrela?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Serra da Estrela?
Yes, there's a children's pool.
Are pets allowed at Hotel Serra da Estrela?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of BRL 100.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Serra da Estrela?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Serra da Estrela?
You can check in starting at 3 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Serra da Estrela and nearby?
Hotel Serra da Estrela has a sauna and a steam room, as well as an arcade.
Are there restaurants at or near Hotel Serra da Estrela?
Yes, there's an onsite restaurant.
What's the area around Hotel Serra da Estrela like?
Hotel Serra da Estrela is a short 5-minute walk from Campos do Jordao Emilio Ribas Station and 3 minutes' walk from Campos do Jordão Convention Center.







Staff & service




Property conditions & facilities




10/10 Exceptional

overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.
Paul, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!
Debora, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing location and nice staff. Great breakfast. Our first room smelled of sewer so they gave us a new one which smelled much better. The kids play area was ok, needs to be refreshed.
Jennifer, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Silvio, 1-night trip
Verified guest review

10/10 Exceptional

Hotel muito bom, Servico excelente, cafe manha ate as 11h no domingo e maravilhoso
Jeanne, 1-night family trip
Verified guest review

8/10 Very good

All fine but the restaurant
Everything was amazing but the restaurant was just vegan, making us getting around for eating
Marcelo, 3-night family trip
Verified guest review

10/10 Exceptional

HECTOR, 2-night family trip
Verified guest review

4/10 Fair

1-night trip
Verified Travelocity guest review

10/10 Exceptional

Lovely hotel, staff were great. Great location. Really good facilities for families with young kids. We would have liked more options for breakfast.
Geoff, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Evandro Jose, 2-night family trip
Verified guest review