The hotel itself was great. Olivier, the manager, is a good guy. The problem was the town in which the hotel is located (Padangbai), which is controlled by the mafia. They monopolize taxis, shuttle busses, fast boats, and ferries out of Padangbai. They harass and intimidate all online taxis (eg. Grab) and metered taxis (eg. Blue Bird). Most refuse to even enter the town. When I was leaving Padangbai, I arranged a Grab, and the driver told me to walk 10 mins out of town to meet him. The mafia followed me on motorbikes the entire way, and when I reached the Grab driver, the mafia threatened him with physical violence and damage to his car until he drove away. Then the mafia guy got one of his buddies to bring his car around and said he would drive me for 400,000 rupiah. I refused and kept walking. He said 350,000 and I refused again. He said 300,000 (the same price as the Grab) and I accepted. I didnt have much of a choice; they scared off my Grab and were still stalking me so I couldn't call another. They said they would do the same with a Blue Bird taxi. So I got in, arrived at my destination, then the driver demanded 400,000. That's not what I had agreed to. We went into the hotel and the staff translated. Apparantly, the mafia guy had told his buddy 400,000 and told me 300,000 - and the buddy had already paid the mafia guy 200,000 as a "finders fee." The mafia guy lying to us was bad, but extorting the driver for 200,000 for stalking us and scaring off our Grab was worse.