Sheraton San Jose Hotel, Costa Rica

Photo gallery for Sheraton San Jose Hotel, Costa Rica

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Sheraton San Jose Hotel, Costa Rica

Sheraton San Jose Hotel, Costa Rica

4.0 star property
4-star hotel with casino, connected to a shopping center, near Multiplaza Mall Escazu

9.0/10 Superb

933 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203
Main amenities
  • Daily housekeeping
  • Casino
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Free shopping center shuttle
  • Fitness center
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Multiplaza Mall Escazu - 9 min walk
  • Avenida Escazú - 4 min drive
  • Momentum Lindora Shopping Center - 7 min drive
  • Museum of Costa Rican Art - 15 min drive
  • Sabana Park - 12 min drive
  • National Stadium of Costa Rica - 14 min drive
  • Central Park - 21 min drive
  • San Jose Cathedral - 21 min drive
  • Mercado Central - 12 min drive
  • National Theater - 23 min drive
  • Plaza de la Cultura - 22 min drive

Getting around

  • San Jose (SYQ-Tobias Bolanos Intl.) - 21 min drive
  • Juan Santamaria Intl. Airport (SJO) - 35 min drive
  • San Jose Contraloria Station - 9 min drive
  • San Jose Pacific Station - 12 min drive
  • San Jose Procuradiria Museum Station - 13 min drive
  • Area shuttle (surcharge)
  • Free shopping center shuttle

About this property

Sheraton San Jose Hotel, Costa Rica

Sheraton San Jose Hotel, Costa Rica puts you within a 10-minute walk of Multiplaza Mall Escazu and features a casino and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Curu, one of 3 restaurants, which serves fusion cuisine and is open for breakfast and lunch. Other highlights at this upscale hotel include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the breakfast and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 170 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only, 2 per room, up to 33 lbs)
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Taking the kids

  • Children stay free

What to do

  • Pool table
  • Ecotours nearby
  • Mountain biking nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (5651 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Casino
  • 19 casino gaming tables
  • 140 casino slot machines
  • Casino VIP room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Curu - This restaurant specializes in fusion cuisine and serves breakfast and lunch.
Ivory Bistro - This bistro specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Joker's - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Also known as

Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel Costa Rica Escazu
Sheraton San Jose Costa Rica Escazu
Sheraton San Jose Hotel Costa Rica Guachipelin
Sheraton San Jose Costa Rica Guachipelin
Hotel Sheraton San Jose Hotel, Costa Rica Guachipelin
Guachipelin Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica Guachipelin
Sheraton San Jose Hotel Costa Rica
Hotel Sheraton San Jose Hotel, Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica San Rafael
Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

6/10 Good

Nicola, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel
Maria, 1-night romance trip
Verified Expedia guest review

8/10 Very good

good stay
Zhiji, 1-night trip
Verified Expedia guest review

8/10 Very good

On-site parking was good.
Elizabeth, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent,
christian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I’ve read a couple of bad reviews for this hotel, but I can’t seem to find anything to fault. It’s an amazing hotel, modern, clean, lovely rooms with beds that are so comfortable and lovely breakfast food too. I would highly recommend and I look forward to coming back.
rita, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ricardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Room was nice and clean.Staff was super nice and inviting
Elsy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

My new favorite San Jose hotel!!!
I am the Goldilocks of hotel bed pillows, if there isn't 1 in the various on the bed that is "just right" for me then I am uncomfortable all night. These were all amazing pillows so a very happy Goldilocks! As a person who has lived in Costa Rica for almost 20 years I know how wonderful, polite, and kind Ticos are but the staff at this Sheraton was incredible, raised the bar to the max!
Dian L, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shelley, 1-night trip
Verified Hotels.com guest review